2021-2024 Porsche 911 Glass, Side and Rear Recall (24V155)
Porsche Cars North America, Inc. · 8,101 vehicles · Reported February 28, 2024
Porsche Cars North America, Inc. is recalling 8,101 2021-2024 Porsche 911 vehicles. The front windshield and rear window may not be properly secured and can detach. During air bag deployment, an unsecured windshield may not support the front air bags as intended, increasing the risk of injury in a crash. Dealers will make the repair free of charge.
Recall 24V155 at a glance
| NHTSA campaign number | 24V155000 |
|---|---|
| Manufacturer recall number | ARA3 |
| Date reported to NHTSA | February 28, 2024 |
| Manufacturer | Porsche Cars North America, Inc. |
| Vehicles | 2021-2024 Porsche 911 |
| Units affected | 8,101 |
| Component | Visibility > Glass, Side / Rear |
| Safety risk | During air bag deployment, an unsecured windshield may not support the front air bags as intended, increasing the risk of injury in a crash. |
| Fix | Available at dealers |
What is wrong with the 2021-2024 Porsche 911 in recall 24V155?
The front windshield and rear window may not be properly secured and can detach.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2024 911 vehicles. The front windshield and rear window may not be properly secured and can detach.
Is it safe to drive a 2021-2024 911 with recall 24V155?
NHTSA has not told owners to stop driving, but the risk is real: During air bag deployment, an unsecured windshield may not support the front air bags as intended, increasing the risk of injury in a crash.
NHTSA describes the risk this way: During air bag deployment, an unsecured windshield may not support the front air bags as intended, increasing the risk of injury in a crash.
There is no do-not-drive order on this campaign. If your 911 shows warning lights or behaves differently in a way that involves the glass, side and rear, have it checked before driving further.
Which vehicles are included in recall 24V155?
Recall 24V155 covers 8,101 vehicles: 2021-2024 Porsche 911.
NHTSA lists 8,101 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2024 | Porsche | 911 |
What is the fix for the 911 glass, side and rear recall?
Yes. Dealers will inspect and replace the windshield and rear window as necessary, free of charge.
Dealers will inspect and replace the windshield and rear window as necessary, free of charge. Owner notification letters were mailed on August 30, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARA3.
When was recall 24V155 announced?
Porsche Cars North America, Inc. reported recall 24V155 to NHTSA on February 28, 2024.
| Date | What happened |
|---|---|
| February 28, 2024 | Porsche Cars North America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 24V155000. |
| August 30, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 31 months ago. If your 911 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my 911 is part of recall 24V155?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V155 is open on your 911, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V155000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should 911 owners do about recall 24V155?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V155000 applies to your 911.
- Book the recall appointment with any authorized Porsche dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any glass, side and rear symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are 911 owners reporting to NHTSA?
Owners have filed 23 complaints with NHTSA about these vehicles since 2020, 1 of them about the lighting and visibility.
Too few NHTSA complaints about the lighting and visibility have been filed since recall 24V155 was reported (1) to say whether the fix is holding.
NHTSA’s public complaint database lists 23 owner complaints filed since 2020 for the vehicles in this recall, and 1 of them involve the lighting and visibility. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2022 Porsche 911: 10 complaints in total, 1 about the lighting and visibility
- 2021 Porsche 911: 5 complaints in total, 0 about the lighting and visibility
- 2024 Porsche 911: 5 complaints in total, 0 about the lighting and visibility
- 2023 Porsche 911: 3 complaints in total, 0 about the lighting and visibility
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
Rear Tailight internal stress cracks causing condensation moisture and dust buildup. Dealer says this is normal, vehicle is only 2 years old, 20k miles and under warranty. Seems like there is a seal issue with the moisture and dust due to the internal cracks of the taillights.
2022 Porsche 911 owner, CA, NHTSA complaint 11638834, filed January 27, 2025
Can recall 24V155 make my 911 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 24V155000 does not automatically make your 911 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
A headlight, wiper or visibility defect on the 2021-2024 Porsche 911 can make night or rain driving unsafe, and repeat repairs for the same problem count toward a lemon law claim.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021-2024 Porsche 911 has needed other repairs for the same defect, those visits count toward a lemon law claim.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your 911 been back to the dealer for this problem?
Call 877-536-6620Other Porsche 911 recalls
Frequently asked questions about recall 24V155
Is the 24V155000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my 911 is part of recall 24V155000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V155000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Porsche. Prior results do not guarantee a similar outcome.