2022-2023 Porsche 911 Dashboard Recall (22V897)

Recall 22V897 at a glance

What is wrong with the 2022-2023 Porsche 911 in recall 22V897?

In the event of a crash with passenger air bag deployment, the dashboard console may break, causing the air bag to deploy improperly.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2022-2023 911 vehicles. In the event of a crash with passenger air bag deployment, the dashboard console may break, causing the air bag to deploy improperly.

Is it safe to drive a 2022-2023 911 with recall 22V897?

NHTSA has not told owners to stop driving, but the risk is real: An improper air bag deployment increases the risk of injury in a crash.

NHTSA describes the risk this way: An improper air bag deployment increases the risk of injury in a crash.

There is no do-not-drive order on this campaign. If your 911 shows warning lights or behaves differently in a way that involves the dashboard, have it checked before driving further.

Which vehicles are included in recall 22V897?

Recall 22V897 covers 53 vehicles: 2022-2023 Porsche 911.

NHTSA lists 53 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the 911 dashboard recall?

Yes. Dealers will replace the dashboard, free of charge.

Dealers will replace the dashboard, free of charge. Owner notification letters were mailed June 14, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB7.

When was recall 22V897 announced?

Porsche Cars North America, Inc. reported recall 22V897 to NHTSA on December 6, 2022. NHTSA lists the owner letter date as June 14, 2023.

This recall was filed 46 months ago. If your 911 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my 911 is part of recall 22V897?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 22V897 is open on your 911, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 22V897000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should 911 owners do about recall 22V897?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 22V897000 applies to your 911.
2. Call a Porsche dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Write down when symptoms involving the dashboard happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are 911 owners reporting to NHTSA?

Owners have filed 13 complaints with NHTSA about these vehicles since 2020, 0 of them about the body, doors and seats.

Too few NHTSA complaints about the body, doors and seats have been filed since recall 22V897 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 13 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2022 Porsche 911: 10 complaints in total, 0 about the body, doors and seats
• 2023 Porsche 911: 3 complaints in total, 0 about the body, doors and seats

Can recall 22V897 make my 911 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Body and latch defects on the 2022-2023 Porsche 911 may seem minor until a door opens while driving or a seat will not lock. Problems that return after repair belong in your records.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2022-2023 Porsche 911 has needed other repairs for the same defect, those visits count toward a lemon law claim.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the 911 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 22V897