NHTSA Recall 21V697000

2021 Porsche 911 Carrera Brake Fastener Recall (21V697)

Porsche Cars North America, Inc. · 11 vehicles · Reported September 8, 2021

✓ Reviewed by Jacob Shayesteh, Esq.·Updated October 2026
11
Vehicles affected
8
Brakes complaints
0
Repeat-problem reports since recall
Available
Fix status
8
Other recalls, same models

Porsche Cars North America, Inc. is recalling 11 2021 Porsche 911 Carrera; 2021 Porsche Taycan vehicles. The pressure input rod connection on the brake booster may be loose and could detach. A detached pressure input rod will cause the brake pedal to fail, increasing the risk of a crash. Dealers will make the repair free of charge.

Recall 21V697 at a glance

NHTSA campaign number21V697000
Manufacturer recall numberAMB9
Date reported to NHTSASeptember 8, 2021
ManufacturerPorsche Cars North America, Inc.
Vehicles2021 Porsche 911 Carrera; 2021 Porsche Taycan
Units affected11
ComponentService Brakes, Hydraulic > Critical Fasteners
Safety riskA detached pressure input rod will cause the brake pedal to fail, increasing the risk of a crash.
FixAvailable at dealers

What is wrong with the 2021 Porsche 911 Carrera in recall 21V697?

The pressure input rod connection on the brake booster may be loose and could detach.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 911 Carrera and Taycan vehicles. The pressure input rod connection on the brake booster may be loose and could detach.

Is it safe to drive a 2021 911 Carrera with recall 21V697?

NHTSA has not told owners to stop driving, but the risk is real: A detached pressure input rod will cause the brake pedal to fail, increasing the risk of a crash.

NHTSA describes the risk this way: A detached pressure input rod will cause the brake pedal to fail, increasing the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the critical fasteners.

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Recall 21V697000. Tell us what is happening with your vehicle.

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Which vehicles are included in recall 21V697?

Recall 21V697 covers 11 vehicles: 2021 Porsche 911 Carrera; 2021 Porsche Taycan.

NHTSA lists 11 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

Model yearsMakeModel
2021Porsche911 Carrera
2021PorscheTaycan

What is the fix for the 911 Carrera brake fastener recall?

Yes. Dealers will repair or replace the brake booster as necessary, free of charge.

Dealers will repair or replace the brake booster as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB9.

When was recall 21V697 announced?

Porsche Cars North America, Inc. reported recall 21V697 to NHTSA on September 8, 2021. NHTSA lists the owner letter date as October 28, 2021.

DateWhat happened
September 8, 2021Porsche Cars North America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 21V697000.
October 28, 2021Owner notification letters mailed (per NHTSA).

This recall was filed 61 months ago. If your 911 Carrera was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my 911 Carrera is part of recall 21V697?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 21V697 is open on your 911 Carrera, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 21V697000 is open on your 911 Carrera, it will be listed there, along with Porsche recall number AMB9. You can also ask any Porsche dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should 911 Carrera owners do about recall 21V697?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

  1. Check your VIN at nhtsa.gov/recalls to confirm recall 21V697000 applies to your 911 Carrera.
  2. Call a Porsche dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
  3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
  4. Write down when symptoms involving the critical fasteners happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
  5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
  6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are 911 Carrera owners reporting to NHTSA?

Owners have filed 71 complaints with NHTSA about these vehicles since 2020, 8 of them about the brakes.

Since recall 21V697 was reported on September 8, 2021, owners have filed 8 complaints with NHTSA about the brakes on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt.

How we counted: we matched NHTSA owner complaints for the model years in this recall that list the brakes and were received on or after September 8, 2021, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related brakes issue rather than this exact defect; automated text matching can miss or misread some reports.

NHTSA’s public complaint database lists 71 owner complaints filed since 2020 for the vehicles in this recall, and 8 of them involve the brakes. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

  • 2021 Porsche Taycan: 71 complaints in total, 8 about the brakes
  • 2021 Porsche 911 Carrera: 0 complaints in total, 0 about the brakes

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

The vehicle would loose braking pressure after a few minutes of driving. This occurred when the vehicle transitions from regenerative braking to standard braking. Dealer states it is a problem with the brake booster.

2021 Porsche Taycan owner, MD, NHTSA complaint 11433024, filed September 15, 2021

This vehicle is fully electric, and it uses regeneration while braking. With regeneration on, the braking distance is much shorter than without. The driver does NOT have any means to turn regeneration off while braking.

2021 Porsche Taycan owner, CA, NHTSA complaint 11458089, filed March 24, 2022

The brakes had no air pressure when trying to slow down; Completely Totalled Which then caused a collision into another vehicle; The car had significant damage with inspection by Insurance adjuster and collision team; No warning lights and had been in the Porsche dealership for computer updates prior to incident.

2021 Porsche Taycan owner, OK, NHTSA complaint 11524460, filed May 30, 2023

Can recall 21V697 make my 911 Carrera a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 21V697000 does not automatically make your 911 Carrera a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

Brake defects are safety defects. California's lemon law presumption can apply after two repair attempts for a defect likely to cause death or serious injury, when the manufacturer has been notified directly.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021 Porsche 911 Carrera has needed other repairs for the same defect, those visits count toward a lemon law claim.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.

The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.

If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.

Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.

Has your 911 Carrera been back to the dealer for this problem?

Call 877-536-6620

Other Porsche 911 Carrera recalls

Free case review

Recall 21V697000. Tell us what is happening with your vehicle.

Or call 877-536-6620

Submitting this form does not create an attorney-client relationship. We use your information to respond to your request. See our privacy policy.

Frequently asked questions about recall 21V697

Did the recall 21V697 fix work?

Since recall 21V697 was reported on September 8, 2021, owners have filed 8 complaints with NHTSA about the brakes on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.

When will owners be notified?

According to NHTSA, owner notification letters were or are scheduled to be mailed October 28, 2021.

Is the 21V697000 recall repair free?

Yes. Safety recall repairs are done free of charge at authorized dealers.

How do I know if my 911 Carrera is part of recall 21V697000?

Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.

Does a recall mean my car is a lemon?

Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.

Does the recall fixing my car mean I have no case?

Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.

Do used cars qualify for California lemon law?

We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.

How long does a recall lemon law case take?

Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.

What does a lemon law attorney cost?

You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Sources

Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Porsche. Prior results do not guarantee a similar outcome.

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