2021-2023 Porsche Taycan High-Voltage Battery Recall (24V731)

Recall 24V731 at a glance

What is wrong with the 2021-2023 Porsche Taycan in recall 24V731?

The high-voltage battery may experience a short circuit within the battery module.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2023 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.

Is it safe to drive a 2021-2023 Taycan with recall 24V731?

NHTSA has not told owners to stop driving, but the risk is real: A short circuit in a high-voltage battery increases the risk of a fire.

NHTSA describes the risk this way: A short circuit in a high-voltage battery increases the risk of a fire.

There is no do-not-drive order on this campaign. If your Taycan shows warning lights or behaves differently in a way that involves the traction battery, have it checked before driving further.

Which vehicles are included in recall 24V731?

Recall 24V731 covers 193 vehicles: 2021-2023 Porsche Taycan.

NHTSA lists 193 vehicles in this campaign, built November 7, 2019 to June 13, 2023. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Taycan high-voltage battery recall?

Yes. Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed.

Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will replace the affected modules in the high-voltage battery, free of charge. Owner notification letters were mailed November 22, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARB5. This recall expands previous recall numbers 23V-840, 24V-215, and 24V-217. Vehicles previously repaired under the prior recalls will need to have the new remedy completed.

When was recall 24V731 announced?

Porsche Cars North America, Inc. reported recall 24V731 to NHTSA on October 1, 2024. NHTSA lists the owner letter date as November 22, 2024.

This recall was filed 24 months ago, and vehicles were built over a span of 1314 days. If your Taycan was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Taycan is part of recall 24V731?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V731 is open on your Taycan, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V731000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should Taycan owners do about recall 24V731?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V731000 applies to your Taycan.
2. Book the recall appointment with any authorized Porsche dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the traction battery happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Taycan owners reporting to NHTSA?

Owners have filed 170 complaints with NHTSA about these vehicles since 2020, 68 of them about the ev and hybrid battery.

NHTSA’s public complaint database lists 170 owner complaints filed since 2020 for the vehicles in this recall, and 68 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2022 Porsche Taycan: 79 complaints in total, 32 about the ev and hybrid battery
• 2021 Porsche Taycan: 71 complaints in total, 27 about the ev and hybrid battery
• 2023 Porsche Taycan: 20 complaints in total, 9 about the ev and hybrid battery

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

My car has been repaired six times. Now there is also ACC cruise control, which will not brake but accelerate automatically When driving with both hands on the steering wheel, a warning will be issued.

2023 Porsche Taycan owner, CA, NHTSA complaint 11648204, filed March 13, 2025

your car. What this means is that the car was being repaired at the time, or I was no longer the owner, so I switched to privacy mode. Figure (B). Charged to 100% at an outdoor charging station Battery capacity is 228mi Figure (B.1). 226mi after arriving home Figure (B.2).

2023 Porsche Taycan owner, CA, NHTSA complaint 11648285, filed March 14, 2025

While charging my 2023 Porsche Taycan 4S at an Electrify America station, white smoke began emitting from the front wheel/charging port area. The vehicle also produced a burning odor inside the cabin. I immediately stopped charging and unplugged the vehicle. The smoke ceased within approximately 1–2 minutes.

2023 Porsche Taycan owner, WA, NHTSA complaint 11727286, filed March 26, 2026

Can recall 24V731 make my Taycan a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

High-voltage battery and drive system defects in EVs and hybrids can mean reduced range, charging faults, loss of drive power or a fire risk. These repairs often need parts on backorder, so days out of service add up quickly.

This is not the first recall for this problem. When a manufacturer has to recall the same traction battery again, that suggests the earlier fix did not work. If your 2021-2023 Porsche Taycan has had this repair more than once, keep every repair order.

Earlier campaigns on these vehicles involving the same component: 23V615000, 23V840000, 24V215000, 24V217000.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V731