2023 Mercedes-Benz EQB 250 High-Voltage Battery Recall (25V894)
Mercedes-Benz USA, LLC · 169 vehicles · Reported December 19, 2025
Mercedes-Benz USA, LLC is recalling 169 2023 Mercedes-Benz EQB 250; 2022-2023 Mercedes-Benz EQB 300 4MATIC; 2022-2023 Mercedes-Benz EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. A vehicle fire while parked or driving can increase the risk of injury. Park outside and away from buildings until it is repaired.
Recall 25V894 at a glance
| NHTSA campaign number | 25V894000 |
|---|---|
| Manufacturer recall number | 2025120005 |
| Date reported to NHTSA | December 19, 2025 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Vehicles | 2023 Mercedes-Benz EQB 250; 2022-2023 Mercedes-Benz EQB 300 4MATIC; 2022-2023 Mercedes-Benz EQB 350 4MATIC |
| Units affected | 169 |
| Build dates | December 13, 2021 to January 23, 2024 |
| Component | Electrical System > Propulsion System > Traction Battery |
| Safety risk | A vehicle fire while parked or driving can increase the risk of injury. |
| Fix | Available at dealers |
What is wrong with the 2023 Mercedes-Benz EQB 250 in recall 25V894?
The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Is it safe to drive a 2023 EQB 250 with recall 25V894?
Park it outside. NHTSA lists a fire risk for recall 25V894, so keep the vehicle away from buildings until it is repaired.
NHTSA lists this as a Park Outside recall because of a fire risk. Park the vehicle outside and away from buildings until the repair is done, even if you have not noticed any problem.
NHTSA describes the risk this way: A vehicle fire while parked or driving can increase the risk of injury.
Which vehicles are included in recall 25V894?
Recall 25V894 covers 169 vehicles: 2023 Mercedes-Benz EQB 250; 2022-2023 Mercedes-Benz EQB 300 4MATIC; 2022-2023 Mercedes-Benz EQB 350 4MATIC.
NHTSA lists 169 vehicles in this campaign, built December 13, 2021 to January 23, 2024. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023 | Mercedes-Benz | EQB 250 |
| 2022-2023 | Mercedes-Benz | EQB 300 4MATIC |
| 2022-2023 | Mercedes-Benz | EQB 350 4MATIC |
What is the fix for the EQB 250 high-voltage battery recall?
Yes. Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed.
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025120005. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on December 23, 2025.
When was recall 25V894 announced?
Mercedes-Benz USA, LLC reported recall 25V894 to NHTSA on December 19, 2025. NHTSA lists the owner letter date as February 6, 2026.
| Date | What happened |
|---|---|
| December 13, 2021 | First affected vehicle built (per Mercedes-Benz USA, LLC's filing). |
| January 23, 2024 | Last affected vehicle built. |
| December 19, 2025 | Mercedes-Benz USA, LLC filed the defect report with NHTSA; NHTSA assigned campaign 25V894000. |
| February 6, 2026 | Owner notification letters mailed (per NHTSA). |
This recall was filed 9 months ago, and vehicles were built over a span of 771 days. If your EQB 250 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my EQB 250 is part of recall 25V894?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V894 is open on your EQB 250, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2023 EQB 250 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should EQB 250 owners do about recall 25V894?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V894000 applies to your EQB 250.
- Park outside and away from buildings until the repair is done.
- Call a Mercedes-Benz dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the traction battery happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are EQB 250 owners reporting to NHTSA?
Owners have filed 86 complaints with NHTSA about these vehicles since 2020, 64 of them about the ev and hybrid battery.
Since recall 25V894 was reported on December 19, 2025, owners have filed 54 complaints with NHTSA about the ev and hybrid battery on these vehicles. 5 of them (9%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the ev and hybrid battery and were received on or after December 19, 2025, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related ev and hybrid battery issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 86 owner complaints filed since 2020 for the vehicles in this recall, and 64 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Mercedes-Benz EQB 300 4MATIC: 54 complaints in total, 37 about the ev and hybrid battery
- 2022 Mercedes-Benz EQB 300 4MATIC: 10 complaints in total, 9 about the ev and hybrid battery
- 2022 Mercedes-Benz EQB 350 4MATIC: 10 complaints in total, 8 about the ev and hybrid battery
- 2023 Mercedes-Benz EQB 350 4MATIC: 9 complaints in total, 7 about the ev and hybrid battery
- 2023 Mercedes-Benz EQB 250: 3 complaints in total, 3 about the ev and hybrid battery
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
The contact owns a 2023 Mercedes-Benz EQB 250. The contact received notification of NHTSA Campaign Number: 25V050000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2023 Mercedes-Benz EQB 250 owner, CA, NHTSA complaint 11652317, filed April 2, 2025
The contact owns a 2023 Mercedes-Benz EQB 250. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System). The contact called the local dealer and manufacturer about the recall repair and was informed that the part was not yet available.
2023 Mercedes-Benz EQB 250 owner, CA, NHTSA complaint 11727247, filed March 26, 2026
A vehicle fire while parked or driving can increase the risk of injury. NHTSA ID Number: 26V073000 Manufacturer Mercedes-Benz USA, LLC Components ELECTRICAL SYSTEM Potential Number of Units Affected: 11895 Summary Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles.
2023 Mercedes-Benz EQB 250 owner, WA, NHTSA complaint 11736387, filed May 7, 2026
Can recall 25V894 make my EQB 250 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 25V894000 does not automatically make your EQB 250 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
High-voltage battery and drive system defects in EVs and hybrids can mean reduced range, charging faults, loss of drive power or a fire risk. These repairs often need parts on backorder, so days out of service add up quickly.
This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.
Earlier campaigns on these vehicles involving the same component: 25V050000, 25V487000.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your EQB 250 been back to the dealer for this problem?
Call 877-536-6620Other Mercedes-Benz EQB 250 recalls
Frequently asked questions about recall 25V894
Did the recall 25V894 fix work?
Since recall 25V894 was reported on December 19, 2025, owners have filed 54 complaints with NHTSA about the ev and hybrid battery on these vehicles. 5 of them (9%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed February 6, 2026.
Is the 25V894000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my EQB 250 is part of recall 25V894000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Can a battery recall reduce my EV's range?
Some battery recalls limit the state of charge or range until a module or pack is replaced. Check your owner letter for any interim limits, and keep notes if range or charging changes after the repair.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V894000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Mercedes-Benz. Prior results do not guarantee a similar outcome.