2022 Mercedes-Benz EQB 350 4MATIC Vehicle Tether Anchor Recall (23V677)

Recall 23V677 at a glance

What is wrong with the 2022 Mercedes-Benz EQB 350 4MATIC in recall 23V677?

Incorrect child seat anchor covers may have been installed on the second-row seat.

Mercedes-Benz USA, LLC (MBUSA) is recalling one 2022 EQB 350 vehicle. Incorrect child seat anchor covers may have been installed on the second-row seat. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Is it safe to drive a 2022 EQB 350 4MATIC with recall 23V677?

NHTSA has not told owners to stop driving, but the risk is real: Incorrect child seat anchor covers may result in a child restraint system being installed incorrectly, increasing the risk of injury.

NHTSA describes the risk this way: Incorrect child seat anchor covers may result in a child restraint system being installed incorrectly, increasing the risk of injury.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the vehicle tether anchor.

Which vehicles are included in recall 23V677?

Recall 23V677 covers 1 vehicles: 2022 Mercedes-Benz EQB 350 4MATIC.

NHTSA lists 1 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the EQB 350 4MATIC vehicle tether anchor recall?

Yes. Dealers will replace the child seat anchor covers, free of charge.

Dealers will replace the child seat anchor covers, free of charge. An owner notification letter was mailed November 10, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023100011.

When was recall 23V677 announced?

Mercedes-Benz USA, LLC reported recall 23V677 to NHTSA on October 6, 2023. NHTSA lists the owner letter date as November 10, 2023.

This recall was filed 36 months ago. If your EQB 350 4MATIC was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my EQB 350 4MATIC is part of recall 23V677?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V677 is open on your EQB 350 4MATIC, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2022 EQB 350 4MATIC vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should EQB 350 4MATIC owners do about recall 23V677?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V677000 applies to your EQB 350 4MATIC.
2. Call a Mercedes-Benz dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any vehicle tether anchor symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are EQB 350 4MATIC owners reporting to NHTSA?

Owners have filed 10 complaints with NHTSA about these vehicles since 2020, 3 of them about the other equipment.

Too few NHTSA complaints about the other equipment have been filed since recall 23V677 was reported (3) to say whether the fix is holding.

NHTSA’s public complaint database lists 10 owner complaints filed since 2020 for the vehicles in this recall, and 3 of them involve the other equipment. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2022 Mercedes-Benz EQB 350 4MATIC: 10 complaints in total, 3 about the other equipment

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

My vehicle will not hold a charge. Since buying this car. I have been doing a lot of charging instead of driving. With normal charging, it takes approximately the whole day (24 hours) to have the vehicle charge over 80% and after that, the charge will not hold for a long time.

2022 Mercedes-Benz EQB 350 4MATIC owner, MO, NHTSA complaint 11697247, filed November 3, 2025

PRIORITY COMPLAINT: MANUFACTURER RECALL OBSTRUCTION & COERCIVE SAFETY WAIVER INDUCEMENT. My vehicle is actively subject to NHTSA Campaign 26V073 for a severe high-voltage battery defect causing an immediate fire hazard while parked or operating.

2022 Mercedes-Benz EQB 350 4MATIC owner, VA, NHTSA complaint 11748664, filed July 6, 2026

I own a 2022 Mercedes-Benz EQB 350 4MATIC, which is subject to NHTSA Recall 26V073 / Mercedes-Benz Campaign 2026020004 concerning the high-voltage battery.

2022 Mercedes-Benz EQB 350 4MATIC owner, CO, NHTSA complaint 11766366, filed September 23, 2026

Can recall 23V677 make my EQB 350 4MATIC a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Even an equipment recall can matter in a lemon law claim if the problem keeps coming back or the 2022 Mercedes-Benz EQB 350 4MATIC spends many days at the dealer.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the EQB 350 4MATIC went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 23V677