2022-2024 Mercedes-Benz EQB 250 High-Voltage Battery Recall (25V050)
Mercedes-Benz USA, LLC · 12,236 vehicles · Reported February 7, 2025
Mercedes-Benz USA, LLC is recalling 12,236 2022-2024 Mercedes-Benz EQB 250; 2025 Mercedes-Benz EQB 250+; 2022-2024 Mercedes-Benz EQB 300 4MATIC; 2022-2024 Mercedes-Benz EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. A vehicle fire while parked or driving can increase the risk of injury. Park outside and away from buildings until it is repaired.
Recall 25V050 at a glance
| NHTSA campaign number | 25V050000 |
|---|---|
| Manufacturer recall number | 2025040005 |
| Date reported to NHTSA | February 7, 2025 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Vehicles | 2022-2024 Mercedes-Benz EQB 250; 2025 Mercedes-Benz EQB 250+; 2022-2024 Mercedes-Benz EQB 300 4MATIC; 2022-2024 Mercedes-Benz EQB 350 4MATIC |
| Units affected | 12,236 |
| Component | Electrical System > Propulsion System > Traction Battery |
| Safety risk | A vehicle fire while parked or driving can increase the risk of injury. |
| Fix | Available at dealers |
What is wrong with the 2022-2024 Mercedes-Benz EQB 250 in recall 25V050?
The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Is it safe to drive a 2022-2024 EQB 250 with recall 25V050?
Park it outside. NHTSA lists a fire risk for recall 25V050, so keep the vehicle away from buildings until it is repaired.
NHTSA lists this as a Park Outside recall because of a fire risk. Park the vehicle outside and away from buildings until the repair is done, even if you have not noticed any problem.
NHTSA describes the risk this way: A vehicle fire while parked or driving can increase the risk of injury.
Which vehicles are included in recall 25V050?
Recall 25V050 covers 12,236 vehicles: 2022-2024 Mercedes-Benz EQB 250; 2025 Mercedes-Benz EQB 250+; 2022-2024 Mercedes-Benz EQB 300 4MATIC; 2022-2024 Mercedes-Benz EQB 350 4MATIC.
NHTSA lists 12,236 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2022-2024 | Mercedes-Benz | EQB 250 |
| 2025 | Mercedes-Benz | EQB 250+ |
| 2022-2024 | Mercedes-Benz | EQB 300 4MATIC |
| 2022-2024 | Mercedes-Benz | EQB 350 4MATIC |
What is the fix for the EQB 250 high-voltage battery recall?
Yes. Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed.
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
When was recall 25V050 announced?
Mercedes-Benz USA, LLC reported recall 25V050 to NHTSA on February 7, 2025.
| Date | What happened |
|---|---|
| February 7, 2025 | Mercedes-Benz USA, LLC filed the defect report with NHTSA; NHTSA assigned campaign 25V050000. |
| May 22, 2025 | Letters mailed (per NHTSA). |
| May 22, 2025 | Owner notification letters mailed (per NHTSA). |
| October 31, 2025 | Letters mailed (per NHTSA). |
| December 12, 2025 | Letters mailed (per NHTSA). |
This recall was filed 20 months ago. If your EQB 250 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my EQB 250 is part of recall 25V050?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V050 is open on your EQB 250, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 25V050000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should EQB 250 owners do about recall 25V050?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V050000 applies to your EQB 250.
- Park outside and away from buildings until the repair is done.
- Book the recall appointment with any authorized Mercedes-Benz dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the traction battery happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are EQB 250 owners reporting to NHTSA?
Owners have filed 92 complaints with NHTSA about these vehicles since 2020, 67 of them about the ev and hybrid battery.
Since recall 25V050 was reported on February 7, 2025, owners have filed 65 complaints with NHTSA about the ev and hybrid battery on these vehicles. 8 of them (12%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the ev and hybrid battery and were received on or after February 7, 2025, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related ev and hybrid battery issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 92 owner complaints filed since 2020 for the vehicles in this recall, and 67 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Mercedes-Benz EQB 300 4MATIC: 54 complaints in total, 37 about the ev and hybrid battery
- 2022 Mercedes-Benz EQB 300 4MATIC: 10 complaints in total, 9 about the ev and hybrid battery
- 2022 Mercedes-Benz EQB 350 4MATIC: 10 complaints in total, 8 about the ev and hybrid battery
- 2023 Mercedes-Benz EQB 350 4MATIC: 9 complaints in total, 7 about the ev and hybrid battery
- 2024 Mercedes-Benz EQB 300 4MATIC: 6 complaints in total, 3 about the ev and hybrid battery
- 2023 Mercedes-Benz EQB 250: 3 complaints in total, 3 about the ev and hybrid battery
- 2025 Mercedes-Benz EQB 250+: 0 complaints in total, 0 about the ev and hybrid battery
- 2024 Mercedes-Benz EQB 250: 0 complaints in total, 0 about the ev and hybrid battery
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
The contact owns a 2023 Mercedes-Benz EQB 250. The contact received notification of NHTSA Campaign Number: 25V050000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2023 Mercedes-Benz EQB 250 owner, CA, NHTSA complaint 11652317, filed April 2, 2025
The contact owns a 2023 Mercedes-Benz EQB 250. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System). The contact called the local dealer and manufacturer about the recall repair and was informed that the part was not yet available.
2023 Mercedes-Benz EQB 250 owner, CA, NHTSA complaint 11727247, filed March 26, 2026
A vehicle fire while parked or driving can increase the risk of injury. NHTSA ID Number: 26V073000 Manufacturer Mercedes-Benz USA, LLC Components ELECTRICAL SYSTEM Potential Number of Units Affected: 11895 Summary Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles.
2023 Mercedes-Benz EQB 250 owner, WA, NHTSA complaint 11736387, filed May 7, 2026
Can recall 25V050 make my EQB 250 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this traction battery recall means their EQB 250 qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Battery and electric drive repairs are among the slowest repairs in the industry. A 2022-2024 Mercedes-Benz EQB 250 waiting on a battery module or drive unit can sit at the dealer for weeks, and every day counts toward the 30-day figure in California's lemon law presumption.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2022-2024 Mercedes-Benz EQB 250 has needed other repairs for the same defect, those visits count toward a lemon law claim.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your EQB 250 been back to the dealer for this problem?
Call 877-536-6620Other Mercedes-Benz EQB 250 recalls
Frequently asked questions about recall 25V050
Did the recall 25V050 fix work?
Since recall 25V050 was reported on February 7, 2025, owners have filed 65 complaints with NHTSA about the ev and hybrid battery on these vehicles. 8 of them (12%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
Is the 25V050000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my EQB 250 is part of recall 25V050000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Can a battery recall reduce my EV's range?
Some battery recalls limit the state of charge or range until a module or pack is replaced. Check your owner letter for any interim limits, and keep notes if range or charging changes after the repair.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V050000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Mercedes-Benz. Prior results do not guarantee a similar outcome.