2024 Mercedes-Benz GLE 350 4MATIC Visibility Interior Recall (25V325)

Recall 25V325 at a glance

What is wrong with the 2024 Mercedes-Benz GLE 350 4MATIC in recall 25V325?

The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 350 4MATIC, 2025 GLE 450e 4MATIC, GLE 450 4MATIC Coupe, GLE 450 4MATIC, GLS 450 4MATIC, Maybach GLS 600 4MATIC, AMG GLE 53 4MATIC, AMG GLE 53 4MATIC Coupe, AMG GLE 63 S 4MATIC Coupe, and AMG GLS 63 4MATIC vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.

Is it safe to drive a 2024 GLE 350 4MATIC with recall 25V325?

NHTSA has not told owners to stop driving, but the risk is real: A detached mirror can reduce visibility for the driver. A detached camera can cause a loss of certain driving assistance systems, such as Active Lane Keeping Assist and Active Brake Assist. Either of these situations can increase the risk of a crash.

NHTSA describes the risk this way: A detached mirror can reduce visibility for the driver. A detached camera can cause a loss of certain driving assistance systems, such as Active Lane Keeping Assist and Active Brake Assist. Either of these situations can increase the risk of a crash.

There is no do-not-drive order on this campaign. If your GLE 350 4MATIC shows warning lights or behaves differently in a way that involves the interior, have it checked before driving further.

Which vehicles are included in recall 25V325?

Recall 25V325 covers 26 vehicles: 2025 Mercedes-Benz AMG GLE53 4MATIC+; 2025 Mercedes-Benz AMG GLE53 4MATIC+ Coupe; 2025 Mercedes-Benz AMG GLE63 S 4MATIC+ Coupe; 2025 Mercedes-Benz AMG GLS63 4MATIC+; 2024 Mercedes-Benz GLE 350 4MATIC; 2025 Mercedes-Benz GLE 450 4MATIC; 2025 Mercedes-Benz GLE 450 4MATIC Coupe; 2025 Mercedes-Benz GLE 450E 4MATIC; 2025 Mercedes-Benz GLS 450 4MATIC.

NHTSA lists 26 vehicles in this campaign, built June 5, 2024 to October 12, 2024. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the GLE 350 4MATIC visibility interior recall?

Yes. Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror, free of charge.

Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060001.

When was recall 25V325 announced?

Mercedes-Benz USA, LLC reported recall 25V325 to NHTSA on May 30, 2025. NHTSA lists the owner letter date as June 27, 2025.

This recall was filed 16 months ago, and vehicles were built over a span of 129 days. If your GLE 350 4MATIC was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my GLE 350 4MATIC is part of recall 25V325?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V325 is open on your GLE 350 4MATIC, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2024 GLE 350 4MATIC vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should GLE 350 4MATIC owners do about recall 25V325?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V325000 applies to your GLE 350 4MATIC.
2. Call a Mercedes-Benz dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Write down when symptoms involving the interior happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are GLE 350 4MATIC owners reporting to NHTSA?

Owners have filed 40 complaints with NHTSA about these vehicles since 2020, 1 of them about the lighting and visibility.

Too few NHTSA complaints about the lighting and visibility have been filed since recall 25V325 was reported (1) to say whether the fix is holding.

NHTSA’s public complaint database lists 40 owner complaints filed since 2020 for the vehicles in this recall, and 1 of them involve the lighting and visibility. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2025 Mercedes-Benz GLE 450E 4MATIC: 14 complaints in total, 0 about the lighting and visibility
• 2024 Mercedes-Benz GLE 350 4MATIC: 12 complaints in total, 0 about the lighting and visibility
• 2025 Mercedes-Benz GLS 450 4MATIC: 7 complaints in total, 0 about the lighting and visibility
• 2025 Mercedes-Benz GLE 450 4MATIC: 5 complaints in total, 1 about the lighting and visibility
• 2025 Mercedes-Benz AMG GLE53 4MATIC+: 2 complaints in total, 0 about the lighting and visibility
• 2025 Mercedes-Benz AMG GLS63 4MATIC+: 0 complaints in total, 0 about the lighting and visibility
• 2025 Mercedes-Benz AMG GLE53 4MATIC+ Coupe: 0 complaints in total, 0 about the lighting and visibility
• 2025 Mercedes-Benz AMG GLE63 S 4MATIC+ Coupe: 0 complaints in total, 0 about the lighting and visibility

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

The turn signal flasher sound is so low that it is practically inaudible while driving and sometimes left on without notice. This confuses the cars from behind. Even worse, it confuses cars at the opposite direction in city driving.

2025 Mercedes-Benz GLE 450 4MATIC owner, NJ, NHTSA complaint 11730521, filed April 11, 2026

Can recall 25V325 make my GLE 350 4MATIC a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 25V325000 does not automatically make your GLE 350 4MATIC a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

Lighting and visibility defects, such as headlights that fail, wipers that stop or mirrors that do not work, reduce your ability to see and be seen. They are often electrical, and they often come back.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the GLE 350 4MATIC went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 25V325