2023-2024 Kia Niro EV Driveshaft Recall (24V057)
Kia America, Inc. · 1,243 vehicles · Reported January 31, 2024
Kia America, Inc. is recalling 1,243 2023 Kia EV6; 2023-2024 Kia Niro EV vehicles. One of the drive shafts may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power. A loss of drive power increases the risk of a crash. Dealers will make the repair free of charge.
Recall 24V057 at a glance
| NHTSA campaign number | 24V057000 |
|---|---|
| Manufacturer recall number | SC295 |
| Date reported to NHTSA | January 31, 2024 |
| Manufacturer | Kia America, Inc. |
| Vehicles | 2023 Kia EV6; 2023-2024 Kia Niro EV |
| Units affected | 1,243 |
| Component | Power Train > Driveline > Driveshaft |
| Safety risk | A loss of drive power increases the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2023-2024 Kia Niro EV in recall 24V057?
One of the drive shafts may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Kia America, Inc. (Kia) is recalling certain 2023-2024 Niro EV and 2023 EV6 vehicles. One of the drive shafts may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Is it safe to drive a 2023-2024 Niro EV with recall 24V057?
NHTSA has not told owners to stop driving, but the risk is real: A loss of drive power increases the risk of a crash.
NHTSA describes the risk this way: A loss of drive power increases the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the driveshaft.
Which vehicles are included in recall 24V057?
Recall 24V057 covers 1,243 vehicles: 2023 Kia EV6; 2023-2024 Kia Niro EV.
NHTSA lists 1,243 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023 | Kia | EV6 |
| 2023-2024 | Kia | Niro EV |
What is the fix for the Niro EV driveshaft recall?
Yes. Dealers will replace the drive shaft, free of charge.
Dealers will replace the drive shaft, free of charge. Owner notification letters were mailed March 28, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC295.
When was recall 24V057 announced?
Kia America, Inc. reported recall 24V057 to NHTSA on January 31, 2024. NHTSA lists the owner letter date as March 28, 2024.
| Date | What happened |
|---|---|
| January 31, 2024 | Kia America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 24V057000. |
| March 28, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 32 months ago. If your Niro EV was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Niro EV is part of recall 24V057?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V057 is open on your Niro EV, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 24V057000 is open on your Niro EV, it will be listed there, along with Kia recall number SC295. You can also ask any Kia dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should Niro EV owners do about recall 24V057?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V057000 applies to your Niro EV.
- Book the recall appointment with any authorized Kia dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any driveshaft symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Niro EV owners reporting to NHTSA?
Owners have filed 158 complaints with NHTSA about these vehicles since 2020, 28 of them about the transmission.
Since recall 24V057 was reported on January 31, 2024, owners have filed 26 complaints with NHTSA about the transmission on these vehicles. 8 of them (31%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the transmission and were received on or after January 31, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related transmission issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 158 owner complaints filed since 2020 for the vehicles in this recall, and 28 of them involve the transmission. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Kia EV6: 137 complaints in total, 26 about the transmission
- 2023 Kia Niro EV: 15 complaints in total, 2 about the transmission
- 2024 Kia Niro EV: 6 complaints in total, 0 about the transmission
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
I was on my way to the highway when about one mile from home when without warning vehicle went into Limp Mode. Acceleration suddenly dropped to 25mph. It was very dangerous trying to drive uphill on a busy road at limited power to get back to my home.
2023 Kia EV6 owner, CT, NHTSA complaint 11643938, filed February 20, 2025
On January 23 2025, while driving on the highway, the car lost power an had limited control. The car was towed to a dealer and it was determined that the ICCU failed.
2023 Kia EV6 owner, CA, NHTSA complaint 11650739, filed March 26, 2025
driving at around 35mph I heard a pop and a warning showed up on the dash stating "stop vehicle and check power supply". This warning put the car into limp mode as I was about to turn on to a busier road to get to my place of employment.
2023 Kia EV6 owner, OR, NHTSA complaint 11650794, filed March 26, 2025
Can recall 24V057 make my Niro EV a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 24V057000 does not automatically make your Niro EV a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Transmission problems tend to come back. Harsh shifts, slipping, delayed engagement and sudden loss of drive power often return after a dealer reflashes software or replaces a part, and each return trip to the dealer is another repair attempt on the record.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2023-2024 Kia Niro EV has needed other repairs for the same defect, those visits count toward a lemon law claim.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Niro EV went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A typical pattern: an owner reports the transmission slipping, and the dealer can't verify it. Six months later, NHTSA issues a recall for the same problem. Because the recall confirms the defect, the mileage offset goes back to that first visit.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Niro EV been back to the dealer for this problem?
Call 877-536-6620Other Kia Niro EV recalls
Frequently asked questions about recall 24V057
Did the recall 24V057 fix work?
Since recall 24V057 was reported on January 31, 2024, owners have filed 26 complaints with NHTSA about the transmission on these vehicles. 8 of them (31%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed March 28, 2024.
Is the 24V057000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Niro EV is part of recall 24V057000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Will a transmission software update fix the problem for good?
Sometimes. Many owners report that shifting problems return after an update. If yours does, go back to the dealer and make sure the visit is written up.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V057000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Kia. Prior results do not guarantee a similar outcome.