NHTSA Recall 24V358000

2022 Kia Niro EV Shock Protection Recall (24V358)

Kia America, Inc. · 2,209 vehicles · Reported May 21, 2024

✓ Reviewed by Jacob Shayesteh, Esq.·Updated October 2026
2,209
Vehicles affected
12
EV and Hybrid Battery complaints
3
Repeat-problem reports since recall
Available
Fix status
4
Other recalls, same models

Kia America, Inc. is recalling 2,209 2022 Kia Niro EV vehicles. The high voltage battery safety plug may overheat and melt, which can cause a loss of drive power or fire. A loss of drive power increases the risk of a crash, and a fire increases the risk of injury. Dealers will make the repair free of charge.

Recall 24V358 at a glance

NHTSA campaign number24V358000
Manufacturer recall numberSC314
Date reported to NHTSAMay 21, 2024
ManufacturerKia America, Inc.
Vehicles2022 Kia Niro EV
Units affected2,209
Build datesJuly 21, 2021 to December 2, 2021
ComponentElectrical System > Propulsion System > Shock Protection
Safety riskA loss of drive power increases the risk of a crash, and a fire increases the risk of injury.
FixAvailable at dealers

What is wrong with the 2022 Kia Niro EV in recall 24V358?

The high voltage battery safety plug may overheat and melt, which can cause a loss of drive power or fire.

Kia America, Inc. (Kia) is recalling certain 2022 Niro EV vehicles. The high voltage battery safety plug may overheat and melt, which can cause a loss of drive power or fire.

Is it safe to drive a 2022 Niro EV with recall 24V358?

NHTSA has not told owners to stop driving, but the risk is real: A loss of drive power increases the risk of a crash, and a fire increases the risk of injury.

NHTSA describes the risk this way: A loss of drive power increases the risk of a crash, and a fire increases the risk of injury.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the shock protection.

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Which vehicles are included in recall 24V358?

Recall 24V358 covers 2,209 vehicles: 2022 Kia Niro EV.

NHTSA lists 2,209 vehicles in this campaign, built July 21, 2021 to December 2, 2021. Not every vehicle of these models and years is included, so check your VIN.

Model yearsMakeModel
2022KiaNiro EV

What is the fix for the Niro EV shock protection recall?

Yes. Owners are advised not to charge their vehicle in a garage or any other covered structure until the recall repair is completed.

Owners are advised not to charge their vehicle in a garage or any other covered structure until the recall repair is completed. Dealers will replace the safety plug, free of charge. Owner notification letters were mailed July 19, 2024. Kia's number for this recall is SC314.

When was recall 24V358 announced?

Kia America, Inc. reported recall 24V358 to NHTSA on May 21, 2024. NHTSA lists the owner letter date as July 19, 2024.

DateWhat happened
July 21, 2021First affected vehicle built (per Kia America, Inc.'s filing).
December 2, 2021Last affected vehicle built.
May 21, 2024Kia America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 24V358000.
July 19, 2024Owner notification letters mailed (per NHTSA).

This recall was filed 28 months ago, and vehicles were built over a span of 134 days. If your Niro EV was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Niro EV is part of recall 24V358?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V358 is open on your Niro EV, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V358000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should Niro EV owners do about recall 24V358?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

  1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V358000 applies to your Niro EV.
  2. Book the recall appointment with any authorized Kia dealer. Ask up front whether parts are available and how long the vehicle will be there.
  3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
  4. Write down when symptoms involving the shock protection happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
  5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
  6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Niro EV owners reporting to NHTSA?

Owners have filed 30 complaints with NHTSA about these vehicles since 2020, 12 of them about the ev and hybrid battery.

Since recall 24V358 was reported on May 21, 2024, owners have filed 8 complaints with NHTSA about the ev and hybrid battery on these vehicles. 3 of them (38%) describe the same problem happening more than once or coming back after a repair attempt.

How we counted: we matched NHTSA owner complaints for the model years in this recall that list the ev and hybrid battery and were received on or after May 21, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related ev and hybrid battery issue rather than this exact defect; automated text matching can miss or misread some reports.

NHTSA’s public complaint database lists 30 owner complaints filed since 2020 for the vehicles in this recall, and 12 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

  • 2022 Kia Niro EV: 30 complaints in total, 12 about the ev and hybrid battery

Examples of what owners have reported to NHTSA (unverified excerpts):

I have had this vehicle for 13 months and have taken it to the shop 4 times for the same reason. The 12v dies and my car has to be Jumpstarted in order for me to use the vehicle.

2022 Kia Niro EV owner, CA, NHTSA complaint 11674004, filed July 16, 2025

I wanted to go to the store and when I pressed the Start button I got the message: Stop car and check regenerative brakes. Soon after the lights dimmed and the message showed up that key fob was not detected even though it was in my hand.

2022 Kia Niro EV owner, WA, NHTSA complaint 11676899, filed July 29, 2025

The contact owns a 2022 Kia Niro. The contact stated while driving at an undisclosed speed, the vehicle intermittently entered limp mode and loss automotive power while the vehicle was still at full battery. No warning lights were illuminated. The failure occurred on several different occasions.

2022 Kia Niro EV owner, OR, NHTSA complaint 11737434, filed May 12, 2026

Can recall 24V358 make my Niro EV a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

High-voltage battery and drive system defects in EVs and hybrids can mean reduced range, charging faults, loss of drive power or a fire risk. These repairs often need parts on backorder, so days out of service add up quickly.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Niro EV went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.

Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.

The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.

If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.

Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.

Has your Niro EV been back to the dealer for this problem?

Call 877-536-6620

Other Kia Niro EV recalls

Free case review

Recall 24V358000. Tell us what is happening with your vehicle.

Or call 877-536-6620

Submitting this form does not create an attorney-client relationship. We use your information to respond to your request. See our privacy policy.

Frequently asked questions about recall 24V358

Did the recall 24V358 fix work?

Since recall 24V358 was reported on May 21, 2024, owners have filed 8 complaints with NHTSA about the ev and hybrid battery on these vehicles. 3 of them (38%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.

When will owners be notified?

According to NHTSA, owner notification letters were or are scheduled to be mailed July 19, 2024.

Is the 24V358000 recall repair free?

Yes. Safety recall repairs are done free of charge at authorized dealers.

How do I know if my Niro EV is part of recall 24V358000?

Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.

Can a battery recall reduce my EV's range?

Some battery recalls limit the state of charge or range until a module or pack is replaced. Check your owner letter for any interim limits, and keep notes if range or charging changes after the repair.

Does the recall fixing my car mean I have no case?

Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.

Do used cars qualify for California lemon law?

We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.

How long does a recall lemon law case take?

Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.

What does a lemon law attorney cost?

You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Sources

Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Kia. Prior results do not guarantee a similar outcome.

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