2021, 2023 Jeep Grand Cherokee Coil Springs Recall (23V413)
Chrysler (FCA US, LLC) · 305,282 vehicles · Reported June 8, 2023
Chrysler (FCA US, LLC) is recalling 305,282 2021, 2023 Jeep Grand Cherokee; 2022 Jeep Grand Cherokee 4XE vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving. Rear coil springs that detach from the vehicle while driving increases the risk of a crash. Dealers will make the repair free of charge.
Recall 23V413 at a glance
| NHTSA campaign number | 23V413000 |
|---|---|
| Manufacturer recall number | 64A |
| Date reported to NHTSA | June 8, 2023 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Vehicles | 2021, 2023 Jeep Grand Cherokee; 2022 Jeep Grand Cherokee 4XE |
| Units affected | 305,282 |
| Component | Suspension > Rear > Springs > Coil Springs |
| Safety risk | Rear coil springs that detach from the vehicle while driving increases the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2021, 2023 Jeep Grand Cherokee in recall 23V413?
The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Is it safe to drive a 2021, 2023 Grand Cherokee with recall 23V413?
NHTSA has not told owners to stop driving, but the risk is real: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
NHTSA describes the risk this way: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the coil springs.
Which vehicles are included in recall 23V413?
Recall 23V413 covers 305,282 vehicles: 2021, 2023 Jeep Grand Cherokee; 2022 Jeep Grand Cherokee 4XE.
NHTSA lists 305,282 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021, 2023 | Jeep | Grand Cherokee |
| 2022 | Jeep | Grand Cherokee 4XE |
What is the fix for the Grand Cherokee coil springs recall?
Yes. Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge.
Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
When was recall 23V413 announced?
Chrysler (FCA US, LLC) reported recall 23V413 to NHTSA on June 8, 2023. NHTSA lists the owner letter date as June 29, 2023.
| Date | What happened |
|---|---|
| June 8, 2023 | Chrysler (FCA US, LLC) filed the defect report with NHTSA; NHTSA assigned campaign 23V413000. |
| June 29, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 40 months ago. If your Grand Cherokee was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Grand Cherokee is part of recall 23V413?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V413 is open on your Grand Cherokee, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V413000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Grand Cherokee owners do about recall 23V413?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V413000 applies to your Grand Cherokee.
- Call a Jeep dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any coil springs symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Grand Cherokee owners reporting to NHTSA?
Owners have filed 941 complaints with NHTSA about these vehicles since 2020, 118 of them about the suspension, wheels and tires.
Since recall 23V413 was reported on June 8, 2023, owners have filed 99 complaints with NHTSA about the suspension, wheels and tires on these vehicles. 5 of them (5%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the suspension, wheels and tires and were received on or after June 8, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related suspension, wheels and tires issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 941 owner complaints filed since 2020 for the vehicles in this recall, and 118 of them involve the suspension, wheels and tires. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2021 Jeep Grand Cherokee: 405 complaints in total, 36 about the suspension, wheels and tires
- 2023 Jeep Grand Cherokee: 388 complaints in total, 65 about the suspension, wheels and tires
- 2022 Jeep Grand Cherokee 4XE: 148 complaints in total, 17 about the suspension, wheels and tires
Examples of what owners have reported to NHTSA (unverified excerpts):
I took the vehicle in to have the dealer implement the fix for safety recall. 24V-720 (manufacturer #95b). The steps documented in the NHTSA Saftey bulletin were not followed. They omitted the charging requirements and skipped the drive cycle test as required in the safety recall instructions.
2022 Jeep Grand Cherokee 4XE owner, TX, NHTSA complaint 11635230, filed January 10, 2025
The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving 20 MPH, the vehicle was vibrating. The vehicle was taken to the dealer however, no failure was found. The contact stated that the tread on the driver’s and passenger’s side front tires were extremely worn. The vehicle was not repaired.
2022 Jeep Grand Cherokee 4XE owner, NY, NHTSA complaint 11487840, filed October 4, 2022
Lower control arm bracket failed. Yes available for inspection. The adaptive cruse lane assist function malfunctioned. Yes available for inspection. I was injured. Police inspected the wheel and called it into question a manufacture defect in the police report. Manufacture (Jeep) acknowledges it but has been unresponsive.
2022 Jeep Grand Cherokee 4XE owner, CO, NHTSA complaint 11518949, filed April 25, 2023
Can recall 23V413 make my Grand Cherokee a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
If a suspension or wheel problem on the 2021, 2023 Jeep Grand Cherokee returns after the recall work, keep the repair orders. Repeat visits for the same defect are what California's lemon law looks at.
This is not the first recall for this problem. When a manufacturer has to recall the same coil springs again, that suggests the earlier fix did not work. If your 2021, 2023 Jeep Grand Cherokee has had this repair more than once, keep every repair order.
Earlier campaigns on these vehicles involving the same component: 26V051000.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Grand Cherokee went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Grand Cherokee been back to the dealer for this problem?
Call 877-536-6620Other Jeep Grand Cherokee recalls
Frequently asked questions about recall 23V413
Did the recall 23V413 fix work?
Since recall 23V413 was reported on June 8, 2023, owners have filed 99 complaints with NHTSA about the suspension, wheels and tires on these vehicles. 5 of them (5%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed June 29, 2023.
Is the 23V413000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Grand Cherokee is part of recall 23V413000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V413000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Jeep. Prior results do not guarantee a similar outcome.