2023 Jeep Grand Cherokee Label Recall (23V336)
Chrysler (FCA US, LLC) · 17,108 vehicles · Reported May 11, 2023
Chrysler (FCA US, LLC) is recalling 17,108 2023 Jeep Grand Cherokee; 2022 Jeep Grand Cherokee 4XE vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection." Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash. Dealers will make the repair free of charge.
Recall 23V336 at a glance
| NHTSA campaign number | 23V336000 |
|---|---|
| Manufacturer recall number | 52A |
| Date reported to NHTSA | May 11, 2023 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Vehicles | 2023 Jeep Grand Cherokee; 2022 Jeep Grand Cherokee 4XE |
| Units affected | 17,108 |
| Component | Equipment > Other > Labels |
| Safety risk | Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash. |
| Fix | Available at dealers |
What is wrong with the 2023 Jeep Grand Cherokee in recall 23V336?
The air bag warning label may be missing from the dashboard.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Is it safe to drive a 2023 Grand Cherokee with recall 23V336?
NHTSA has not told owners to stop driving, but the risk is real: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
NHTSA describes the risk this way: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the labels.
Which vehicles are included in recall 23V336?
Recall 23V336 covers 17,108 vehicles: 2023 Jeep Grand Cherokee; 2022 Jeep Grand Cherokee 4XE.
NHTSA lists 17,108 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023 | Jeep | Grand Cherokee |
| 2022 | Jeep | Grand Cherokee 4XE |
What is the fix for the Grand Cherokee label recall?
Yes. FCA US, LLC will mail owners the warning label information, free of charge.
FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.
When was recall 23V336 announced?
Chrysler (FCA US, LLC) reported recall 23V336 to NHTSA on May 11, 2023. NHTSA lists the owner letter date as May 25, 2023.
| Date | What happened |
|---|---|
| May 11, 2023 | Chrysler (FCA US, LLC) filed the defect report with NHTSA; NHTSA assigned campaign 23V336000. |
| May 25, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 41 months ago. If your Grand Cherokee was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Grand Cherokee is part of recall 23V336?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V336 is open on your Grand Cherokee, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 23V336000 is open on your Grand Cherokee, it will be listed there, along with Jeep recall number 52A. You can also ask any Jeep dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should Grand Cherokee owners do about recall 23V336?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V336000 applies to your Grand Cherokee.
- Call a Jeep dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the labels happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Grand Cherokee owners reporting to NHTSA?
Owners have filed 536 complaints with NHTSA about these vehicles since 2020, 77 of them about the other equipment.
Since recall 23V336 was reported on May 11, 2023, owners have filed 71 complaints with NHTSA about the other equipment on these vehicles. 9 of them (13%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the other equipment and were received on or after May 11, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related other equipment issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 536 owner complaints filed since 2020 for the vehicles in this recall, and 77 of them involve the other equipment. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Jeep Grand Cherokee: 388 complaints in total, 63 about the other equipment
- 2022 Jeep Grand Cherokee 4XE: 148 complaints in total, 14 about the other equipment
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
Rear tailgate will periodically just close. When this occurs, it is just after reaching full open. At times it takes extreme force to halt it in its travels.
2023 Jeep Grand Cherokee owner, IL, NHTSA complaint 11654616, filed April 14, 2025
While idling (vehicle running in electric mode) in park, for approximately 10 minutes we attempted to put the car in drive. The vehicle acted as if it needed to be turned on, displaying the message "Press Brake and Push Button to Start" while also displaying a red battery light.
2023 Jeep Grand Cherokee owner, OH, NHTSA complaint 11657715, filed April 30, 2025
While driving I received a pop-up message on the head unit advertising Sirius XM. I had to clear this pop-up message while driving in order to continue using my map.
2023 Jeep Grand Cherokee owner, IN, NHTSA complaint 11662677, filed May 22, 2025
Can recall 23V336 make my Grand Cherokee a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 23V336000 does not automatically make your Grand Cherokee a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
What matters for a lemon law claim is not the recall label but whether the defect substantially impairs the 2023 Jeep Grand Cherokee and whether the dealer can fix it in a reasonable number of tries.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Grand Cherokee been back to the dealer for this problem?
Call 877-536-6620Other Jeep Grand Cherokee recalls
Frequently asked questions about recall 23V336
Did the recall 23V336 fix work?
Since recall 23V336 was reported on May 11, 2023, owners have filed 71 complaints with NHTSA about the other equipment on these vehicles. 9 of them (13%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed May 25, 2023.
Is the 23V336000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Grand Cherokee is part of recall 23V336000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V336000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Jeep. Prior results do not guarantee a similar outcome.