2025 Hyundai Ioniq 5 Seat Belt Retractor Recall (25V797)

Recall 25V797 at a glance

What is wrong with the 2025 Hyundai Ioniq 5 in recall 25V797?

The seat belt retractors for the driver and front passenger seats may not be securely fastened.

Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The seat belt retractors for the driver and front passenger seats may not be securely fastened.

Is it safe to drive a 2025 Ioniq 5 with recall 25V797?

NHTSA has not told owners to stop driving, but the risk is real: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

NHTSA describes the risk this way: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

There is no do-not-drive order on this campaign. If your Ioniq 5 shows warning lights or behaves differently in a way that involves the retractor, have it checked before driving further.

Which vehicles are included in recall 25V797?

Recall 25V797 covers 1,535 vehicles: 2025 Hyundai Ioniq 5.

NHTSA lists 1,535 vehicles in this campaign, built December 12, 2024 to June 12, 2025. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Ioniq 5 seat belt retractor recall?

Yes. Dealers will inspect and secure the seat belt retractors, as necessary, free of charge.

Dealers will inspect and secure the seat belt retractors, as necessary, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 287. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.

When was recall 25V797 announced?

Hyundai Motor America reported recall 25V797 to NHTSA on November 17, 2025. NHTSA lists the owner letter date as December 30, 2025.

This recall was filed 10 months ago, and vehicles were built over a span of 182 days. If your Ioniq 5 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Ioniq 5 is part of recall 25V797?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V797 is open on your Ioniq 5, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 25V797000 is open on your Ioniq 5, it will be listed there, along with Hyundai recall number 287. You can also ask any Hyundai dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should Ioniq 5 owners do about recall 25V797?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V797000 applies to your Ioniq 5.
2. Call a Hyundai dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Write down when symptoms involving the retractor happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are Ioniq 5 owners reporting to NHTSA?

Owners have filed 297 complaints with NHTSA about these vehicles since 2020, 2 of them about the seat belts.

Too few NHTSA complaints about the seat belts have been filed since recall 25V797 was reported (2) to say whether the fix is holding.

NHTSA’s public complaint database lists 297 owner complaints filed since 2020 for the vehicles in this recall, and 2 of them involve the seat belts. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2025 Hyundai Ioniq 5: 297 complaints in total, 2 about the seat belts

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

My Ioniq5 has experienced a recurring water leak that has repeatedly exposed the left rear seat belt and seat belt retractor to large amounts of water. I noticed recently that after it had rained the left back seat belt was soaked and dripping water when pulled out.

2025 Hyundai Ioniq 5 owner, WA, NHTSA complaint 11720929, filed February 27, 2026

The contact owns a 2025 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 25V797000 (Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2025 Hyundai Ioniq 5 owner, TX, NHTSA complaint 11722173, filed March 5, 2026

Can recall 25V797 make my Ioniq 5 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 25V797000 does not automatically make your Ioniq 5 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

A seat belt that does not latch or retract correctly on the 2025 Hyundai Ioniq 5 affects safety directly, and a failed recall repair is a repair attempt under California law.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 25V797