2024-2025 Honda Prologue Backup Camera Recall (26V306)
Honda (American Honda Motor Co.) · 59,887 vehicles · Reported May 14, 2026
Honda (American Honda Motor Co.) is recalling 59,887 2024 Acura ZDX; 2024-2025 Honda Prologue vehicles. The rearview camera screen may display a distorted or blank image. A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury. Owners first received an interim notice; check NHTSA for whether the remedy is now available for your VIN.
Recall 26V306 at a glance
| NHTSA campaign number | 26V306000 |
|---|---|
| Manufacturer recall number | DO5, RO6 |
| Date reported to NHTSA | May 14, 2026 |
| Manufacturer | Honda (American Honda Motor Co.) |
| Vehicles | 2024 Acura ZDX; 2024-2025 Honda Prologue |
| Units affected | 59,887 |
| Build dates | December 19, 2023 to January 21, 2025 |
| Component | Back Over Prevention > Sensing System > Camera |
| Safety risk | A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury. |
| Fix | Interim notice issued; remedy may now be available, check NHTSA for current status |
What is wrong with the 2024-2025 Honda Prologue in recall 26V306?
The rearview camera screen may display a distorted or blank image.
American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Is it safe to drive a 2024-2025 Prologue with recall 26V306?
NHTSA has not told owners to stop driving, but the risk is real: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
NHTSA describes the risk this way: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
There is no do-not-drive order on this campaign. If your Prologue shows warning lights or behaves differently in a way that involves the camera, have it checked before driving further.
Which vehicles are included in recall 26V306?
Recall 26V306 covers 59,887 vehicles: 2024 Acura ZDX; 2024-2025 Honda Prologue.
NHTSA lists 59,887 vehicles in this campaign, built December 19, 2023 to January 21, 2025. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024 | Acura | ZDX |
| 2024-2025 | Honda | Prologue |
What is the fix for the Prologue backup camera recall?
An interim notice went out first. Check NHTSA to see if the final repair is now available for your VIN.
Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Manufacturer recall number: DO5, RO6.
When was recall 26V306 announced?
Honda (American Honda Motor Co.) reported recall 26V306 to NHTSA on May 14, 2026.
| Date | What happened |
|---|---|
| December 19, 2023 | First affected vehicle built (per Honda (American Honda Motor Co.)'s filing). |
| January 21, 2025 | Last affected vehicle built. |
| May 14, 2026 | Honda (American Honda Motor Co.) filed the defect report with NHTSA; NHTSA assigned campaign 26V306000. |
| July 7, 2026 | Letters mailed (per NHTSA). |
This recall was filed 4 months ago, and vehicles were built over a span of 399 days. If your Prologue was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Prologue is part of recall 26V306?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 26V306 is open on your Prologue, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 26V306000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Prologue owners do about recall 26V306?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 26V306000 applies to your Prologue.
- Book the recall appointment with any authorized Honda dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the camera happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Prologue owners reporting to NHTSA?
Owners have filed 1,047 complaints with NHTSA about these vehicles since 2020, 9 of them about the rearview camera.
Since recall 26V306 was reported on May 14, 2026, owners have filed 5 complaints with NHTSA about the rearview camera on these vehicles. 1 of them (20%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the rearview camera and were received on or after May 14, 2026, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related rearview camera issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 1,047 owner complaints filed since 2020 for the vehicles in this recall, and 9 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Honda Prologue: 841 complaints in total, 5 about the rearview camera
- 2025 Honda Prologue: 150 complaints in total, 2 about the rearview camera
- 2024 Acura ZDX: 56 complaints in total, 2 about the rearview camera
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
The contact owns a 2024 Acura ZDX. The contact received notification for NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair.
2024 Acura ZDX owner, FL, NHTSA complaint 11749512, filed July 10, 2026
The contact owns a 2024 Acura ZDX. The contact received notice of NHTSA Campaign Number: 26V306000 (Back Over Prevention). The contact stated that while in reverse(R), the rear-view camera became inoperable with a red or yellow caution sign displayed on the screen.
2024 Acura ZDX owner, CA, NHTSA complaint 11749545, filed July 10, 2026
The contact owns a 2025 Honda Prologue. The contact stated that while reversing at night or in the dark, the rear-view camera image was extremely dark, making the image very difficult to see. The contact stated that the failure created a visibility hazard for the driver. The local dealer was notified of the failure.
2025 Honda Prologue owner, NY, NHTSA complaint 11685205, filed September 5, 2025
Can recall 26V306 make my Prologue a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 26V306000 does not automatically make your Prologue a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Rearview camera faults are frequently fixed with a software update, but owners report the screen going black again weeks later. If that happens with your 2024-2025 Honda Prologue, each return visit should be documented.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Prologue went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
A recall with no fix can support a buyback on its own.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Prologue been back to the dealer for this problem?
Call 877-536-6620Other Honda Prologue recalls
Frequently asked questions about recall 26V306
Did the recall 26V306 fix work?
Since recall 26V306 was reported on May 14, 2026, owners have filed 5 complaints with NHTSA about the rearview camera on these vehicles. 1 of them (20%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
Is the 26V306000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Prologue is part of recall 26V306000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Is it legal to drive with a blank backup camera?
Federal safety rules require new vehicles to have a working rearview image, which is why camera failures are recalled. Have it repaired, and use mirrors and extra care until then.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 26V306000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Acura, Honda. Prior results do not guarantee a similar outcome.