NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 703 complaints against the 2024 Honda Prologue. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2024 Honda Prologue complaints directly on the NHTSA complaint database.
The 2024 Honda Prologue has generated 707 NHTSA complaints and has 2 active recalls. If your 2024 Honda Prologue has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Honda pays all attorney fees when we prevail. You pay nothing.
Steering defects can create unpredictable vehicle behavior and qualify as safety-related under California lemon law. Reported issues on the 2024 Honda Prologue include pulling, vibration, loss of power steering, and electronic steering warnings. 78 NHTSA complaints have been filed in this category. Owner reports include: “The front axel makes a terrible clicking or clunking sound when turning. This seems to be a common problem with these cars and my concern it the axel will break or wear down to the point of failure.” (NHTSA Complaint #11725394)
Powertrain and transmission defects directly impair the vehicle’s core function and are generally considered substantial defects under California lemon law. Owners of the 2024 Honda Prologue have reported harsh shifting, shuddering, slipping, and transmission warning lights. 65 NHTSA complaints have been submitted for this defect category. Owner reports include: “Front axles/CV Joints make a crunching noise at low speeds when turning left or right. 2024 Honda Prologue with less than 5,500 miles on it. I’m afraid this may become a safety issue the more I drive the vehicle. I have not had the vehicle inspected yet at a dealer or otherwise, but I’ve noticed this issue reported in multiple Honda Prologue forums. There are no warning lights, but the noise coming from both wheel wells is consistant and noticeable.” (NHTSA Complaint #11725072)
The 2024 Honda Prologue has generated 63 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “I have a 2024 Honda Prologue that has 8000 miles. When making left turns, the car has made very loud and clicking noises from the front axles that are very disturbing and startled me while driving. It occurred again. I am taking the car to the dealer for inspection. But it has been confirmed by the dealer that there is an axle problem and they have not been able to get the right part to repair/replace. There were no warning issues prior to the incident. My passengers and I were jarred by the loud noise but we were all seatbelted.” (NHTSA Complaint #11723235)
Suspension problems affect vehicle handling and ride quality. For the 2024 Honda Prologue, reported issues include clunking noises, premature wear, and handling instability. With 58 NHTSA complaints on record, this defect has a documented pattern. Owner reports include: “CV Joints making loud clicking noise. Dealer says Honda will not fix.” (NHTSA Complaint #11725721)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Honda Prologue include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 56 NHTSA complaints have been filed for this category. Owner reports include: “This vehicle is experiencing constant malfunctions with the infotainment system. It constantly flickers, freezes, and blacks out completely during normal driving conditions. This is prohibiting use of features controlled by the unit including charge settings and rear camera use. This has been a constant issue with this car and has been checked by Honda Henderson multiple times and all attempts have failed to resolve.” (NHTSA Complaint #11717592)
The following 2 recalls have been issued for the 2024 Honda Prologue by the NHTSA or Honda. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Defect: See NHTSA database for details.
Risk: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is PIY.
Component: BACK OVER PREVENTION:SOFTWARE
Defect: See NHTSA database for details.
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver’s rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner notification letters are expected to be mailed April 20, 2026. Owners may contact Honda’s customer service at 1-888-234-2138. Honda’s numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) in
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2024 Honda Prologue:
Once the presumption is triggered, the burden shifts to Honda to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Honda must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2024 Honda Prologue qualifies as a lemon under California law, Honda may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Honda a reasonable opportunity to fix the defect. Visit different authorized Honda dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Honda pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Honda a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Honda is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2024 Honda Prologue has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
Get a free case evaluation. Honda pays our fees if you win — you pay nothing upfront.
Check My Refund Amount →