2024 Honda Prologue Lower Control Arm Recall (24V540)
Honda (American Honda Motor Co.) · 39 vehicles · Reported July 18, 2024
Honda (American Honda Motor Co.) is recalling 39 2024 Honda Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture. A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 24V540 at a glance
| NHTSA campaign number | 24V540000 |
|---|---|
| Manufacturer recall number | PIY |
| Date reported to NHTSA | July 18, 2024 |
| Manufacturer | Honda (American Honda Motor Co.) |
| Vehicles | 2024 Honda Prologue |
| Units affected | 39 |
| Build dates | April 10, 2024 to April 14, 2024 |
| Component | Suspension > Front > Control Arm > Lower Arm |
| Safety risk | A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2024 Honda Prologue in recall 24V540?
The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Is it safe to drive a 2024 Prologue with recall 24V540?
NHTSA has not told owners to stop driving, but the risk is real: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
NHTSA describes the risk this way: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the lower arm.
Which vehicles are included in recall 24V540?
Recall 24V540 covers 39 vehicles: 2024 Honda Prologue.
NHTSA lists 39 vehicles in this campaign, built April 10, 2024 to April 14, 2024. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024 | Honda | Prologue |
What is the fix for the Prologue lower control arm recall?
Yes. Dealers will inspect and replace the right front lower control arm as necessary, free of charge.
Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
When was recall 24V540 announced?
Honda (American Honda Motor Co.) reported recall 24V540 to NHTSA on July 18, 2024. NHTSA lists the owner letter date as September 3, 2024.
| Date | What happened |
|---|---|
| April 10, 2024 | First affected vehicle built (per Honda (American Honda Motor Co.)'s filing). |
| April 14, 2024 | Last affected vehicle built. |
| July 18, 2024 | Honda (American Honda Motor Co.) filed the defect report with NHTSA; NHTSA assigned campaign 24V540000. |
| September 3, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 26 months ago, and vehicles were built over a span of 4 days. If your Prologue was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Prologue is part of recall 24V540?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V540 is open on your Prologue, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2024 Prologue vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Prologue owners do about recall 24V540?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V540000 applies to your Prologue.
- Book the recall appointment with any authorized Honda dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any lower arm symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Prologue owners reporting to NHTSA?
Owners have filed 841 complaints with NHTSA about these vehicles since 2020, 250 of them about the suspension, wheels and tires.
Since recall 24V540 was reported on July 18, 2024, owners have filed 238 complaints with NHTSA about the suspension, wheels and tires on these vehicles. 24 of them (10%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the suspension, wheels and tires and were received on or after July 18, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related suspension, wheels and tires issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 841 owner complaints filed since 2020 for the vehicles in this recall, and 250 of them involve the suspension, wheels and tires. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Honda Prologue: 841 complaints in total, 250 about the suspension, wheels and tires
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
Vehicle Drive Shaft makes clicking noise at the CV Joint. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There is no code on dashboard. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft.
2024 Honda Prologue owner, CA, NHTSA complaint 11633476, filed January 1, 2025
My car has 2824 miles and the front left CV JOINT has failed according to the dealership that completed the inspection. They state they were told by GM and Honda that the car was safe to drive. I have known someone that had a CV joint fail and lost the wheel.
2024 Honda Prologue owner, OH, NHTSA complaint 11633862, filed January 3, 2025
Vehicle makes clicking noise in driver side front wheel area when making a sharp left turn and moving vehicle from a stopped or parked position. Vehicle was taken to dealership for inspection and was told by dealership that the issue was compared to a "known good" vehicle which reproduced the same sound.
2024 Honda Prologue owner, CA, NHTSA complaint 11636417, filed January 17, 2025
Can recall 24V540 make my Prologue a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this lower arm recall means their Prologue qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Suspension, wheel and tire defects can affect handling and control. Clunks, pulling and vibration that return after a repair point to a defect that has not been fixed.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Prologue been back to the dealer for this problem?
Call 877-536-6620Other Honda Prologue recalls
Frequently asked questions about recall 24V540
Did the recall 24V540 fix work?
Since recall 24V540 was reported on July 18, 2024, owners have filed 238 complaints with NHTSA about the suspension, wheels and tires on these vehicles. 24 of them (10%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed September 3, 2024.
Is the 24V540000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Prologue is part of recall 24V540000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V540000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Honda. Prior results do not guarantee a similar outcome.