2023-2024 Ford Transit Driveshaft Recall (24V102)
Ford Motor Company · 113,320 vehicles · Reported February 9, 2024
Ford Motor Company is recalling 113,320 2023-2024 Ford Transit vehicles. An inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft separation. Wheel lock-up or driveshaft separation can result in a loss of drive power. A disconnected driveshaft can also result in a roll away when the vehicle is in park without the parking brake applied. Any of these scenarios can increase the risk of a crash. Dealers will make the repair free of charge.
Recall 24V102 at a glance
| NHTSA campaign number | 24V102000 |
|---|---|
| Manufacturer recall number | 24S05 |
| Date reported to NHTSA | February 9, 2024 |
| Manufacturer | Ford Motor Company |
| Vehicles | 2023-2024 Ford Transit |
| Units affected | 113,320 |
| Component | Power Train > Driveline > Driveshaft |
| Safety risk | Wheel lock-up or driveshaft separation can result in a loss of drive power. A disconnected driveshaft can also result in a roll away when the vehicle is in park without the parking brake applied. Any of these scenarios can increase the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2023-2024 Ford Transit in recall 24V102?
An inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft separation.
Ford Motor Company (Ford) is recalling certain 2023-2024 Ford Transit vehicles. An inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft separation.
Is it safe to drive a 2023-2024 Transit with recall 24V102?
NHTSA has not told owners to stop driving, but the risk is real: Wheel lock-up or driveshaft separation can result in a loss of drive power. A disconnected driveshaft can also result in a roll away when the vehicle is in park without the parking brake applied. Any of these scenarios can increase the risk of a crash.
NHTSA describes the risk this way: Wheel lock-up or driveshaft separation can result in a loss of drive power. A disconnected driveshaft can also result in a roll away when the vehicle is in park without the parking brake applied. Any of these scenarios can increase the risk of a crash.
There is no do-not-drive order on this campaign. If your Transit shows warning lights or behaves differently in a way that involves the driveshaft, have it checked before driving further.
Which vehicles are included in recall 24V102?
Recall 24V102 covers 113,320 vehicles: 2023-2024 Ford Transit.
NHTSA lists 113,320 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023-2024 | Ford | Transit |
What is the fix for the Transit driveshaft recall?
Yes. Dealers will inspect the rear axle, and replace the axle bearings or axle assembly as necessary, free of charge.
Dealers will inspect the rear axle, and replace the axle bearings or axle assembly as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S05.
When was recall 24V102 announced?
Ford Motor Company reported recall 24V102 to NHTSA on February 9, 2024. NHTSA lists the owner letter date as March 4, 2024.
| Date | What happened |
|---|---|
| February 9, 2024 | Ford Motor Company filed the defect report with NHTSA; NHTSA assigned campaign 24V102000. |
| March 4, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 32 months ago. If your Transit was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Transit is part of recall 24V102?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V102 is open on your Transit, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V102000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Transit owners do about recall 24V102?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V102000 applies to your Transit.
- Book the recall appointment with any authorized Ford dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the driveshaft happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Transit owners reporting to NHTSA?
Owners have filed 84 complaints with NHTSA about these vehicles since 2020, 16 of them about the transmission.
Since recall 24V102 was reported on February 9, 2024, owners have filed 14 complaints with NHTSA about the transmission on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the transmission and were received on or after February 9, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related transmission issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 84 owner complaints filed since 2020 for the vehicles in this recall, and 16 of them involve the transmission. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Ford Transit: 56 complaints in total, 13 about the transmission
- 2024 Ford Transit: 28 complaints in total, 3 about the transmission
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
While traveling straight at approximately 30 miles per hour, the front differential locked, causing the front wheels to lock and abruptly stopped the vehicle. Vehicle was towed to a Ford dealership, which verified the differential failed, and not due to lack of lubricant. There were no symptoms prior to failure.
2024 Ford Transit owner, WA, NHTSA complaint 11711509, filed January 16, 2026
On March 11, 2026, a 2024 Ford Transit (VIN: [XXX] ) was being operated under normal driving conditions when the check engine light began intermittently activating. Shortly thereafter, the vehicle experienced a sudden loss of dashboard functionality.
2024 Ford Transit owner, FL, NHTSA complaint 11728529, filed April 1, 2026
The contact owns a 2023 Ford Transit. The contact stated that while driving at various speeds, the vehicle failed to accelerate properly while depressing the accelerator pedal. The contact stated that the vehicle eventually accelerated after repeatedly depressing the accelerator pedal. There was no warning light illuminated during the failure.
2023 Ford Transit owner, TN, NHTSA complaint 11682813, filed August 25, 2025
Can recall 24V102 make my Transit a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
Transmission problems tend to come back. Harsh shifts, slipping, delayed engagement and sudden loss of drive power often return after a dealer reflashes software or replaces a part, and each return trip to the dealer is another repair attempt on the record.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A typical pattern: an owner reports the transmission slipping, and the dealer can't verify it. Six months later, NHTSA issues a recall for the same problem. Because the recall confirms the defect, the mileage offset goes back to that first visit.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Transit been back to the dealer for this problem?
Call 877-536-6620Other Ford Transit recalls
Frequently asked questions about recall 24V102
Did the recall 24V102 fix work?
Since recall 24V102 was reported on February 9, 2024, owners have filed 14 complaints with NHTSA about the transmission on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed March 4, 2024.
Is the 24V102000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Transit is part of recall 24V102000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Will a transmission software update fix the problem for good?
Sometimes. Many owners report that shifting problems return after an update. If yours does, go back to the dealer and make sure the visit is written up.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V102000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ford. Prior results do not guarantee a similar outcome.