2022 Ford Transit Backup Camera Display Recall (25V887)

Recall 25V887 at a glance

What is wrong with the 2022 Ford Transit in recall 25V887?

The rearview camera supplied in the Rear Video Camera and Prep Kit may not function when installed by the final stage manufacturer (upfitter), resulting in a blank rearview image.

Ford Motor Company (Ford) is recalling certain 2022 Transit vehicles previously repaired incorrectly under recall number 22V183. The rearview camera supplied in the Rear Video Camera and Prep Kit may not function when installed by the final stage manufacturer (upfitter), resulting in a blank rearview image.

Is it safe to drive a 2022 Transit with recall 25V887?

NHTSA has not told owners to stop driving, but the risk is real: A camera that does not display a rearview image while reversing can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

NHTSA describes the risk this way: A camera that does not display a rearview image while reversing can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

There is no do-not-drive order on this campaign. If your Transit shows warning lights or behaves differently in a way that involves the display function, have it checked before driving further.

Which vehicles are included in recall 25V887?

Recall 25V887 covers 2 vehicles: 2022 Ford Transit.

NHTSA lists 2 vehicles in this campaign, built January 10, 2022 to January 10, 2022. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Transit backup camera display recall?

Yes. Dealers will update the audio control module software, free of charge.

Dealers will update the audio control module software, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S68. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 16, 2026.

When was recall 25V887 announced?

Ford Motor Company reported recall 25V887 to NHTSA on December 18, 2025. NHTSA lists the owner letter date as February 5, 2026.

This recall was filed 9 months ago, and vehicles were built over a span of 0 days. If your Transit was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Transit is part of recall 25V887?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V887 is open on your Transit, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 25V887000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should Transit owners do about recall 25V887?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V887000 applies to your Transit.
2. Book the recall appointment with any authorized Ford dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Keep a simple log of any display function symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are Transit owners reporting to NHTSA?

Owners have filed 38 complaints with NHTSA about these vehicles since 2020, 8 of them about the rearview camera.

Too few NHTSA complaints about the rearview camera have been filed since recall 25V887 was reported (1) to say whether the fix is holding.

NHTSA’s public complaint database lists 38 owner complaints filed since 2020 for the vehicles in this recall, and 8 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2022 Ford Transit: 38 complaints in total, 8 about the rearview camera

Examples of what owners have reported to NHTSA (unverified excerpts):

The contact owns a 2022 Ford Transit. The contact received notifications of NHTSA Campaign Numbers: 25V242000 (Back Over Prevention) and 25V315000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs.

2022 Ford Transit owner, PA, NHTSA complaint 11661157, filed May 15, 2025

The contact owns a 2022 Ford Transit. The contact stated that upon shifting to reverse(R), the contact noticed that the rearview camera image was frozen. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V315000(Back Over Prevention); however, the part to do the recall repair was not yet available.

2022 Ford Transit owner, FL, NHTSA complaint 11677291, filed July 30, 2025

The contact owns a 2022 Ford Transit. The contact stated that while reversing, the back over prevention camera became inoperable. The contact stated that the image was distorted. The message Pre-Collison assist not available was displayed and then disappeared. The contact stated that the camera was repaired under recall.

2022 Ford Transit owner, MI, NHTSA complaint 11712694, filed January 22, 2026

Can recall 25V887 make my Transit a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 25V887000 does not automatically make your Transit a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

A rearview camera that blanks out or freezes is a safety issue because federal rules require a working backup image. Camera problems are often software related, and many owners see them come back after an update.

This is not the first recall for this problem. When a manufacturer has to recall the same display function again, that suggests the earlier fix did not work. If your 2022 Ford Transit has had this repair more than once, keep every repair order.

Earlier campaigns on these vehicles involving the same component: 22V183000, 22V186000, 22V621000.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 25V887