2021-2023 Ford Transit Fuel Line Recall (23V499)
Ford Motor Company · 10 vehicles · Reported July 19, 2023
Ford Motor Company is recalling 10 2021-2023 Ford Transit vehicles. 8HGLAA-8303A. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak. A gasoline leak in the presence of an ignition source may increase the risk of fire. Dealers will make the repair free of charge.
Recall 23V499 at a glance
| NHTSA campaign number | 23V499000 |
|---|---|
| Manufacturer recall number | Not listed |
| Date reported to NHTSA | July 19, 2023 |
| Manufacturer | Ford Motor Company |
| Vehicles | 2021-2023 Ford Transit |
| Units affected | 10 |
| Component | Fuel System, Gasoline > Delivery > Hoses, Lines / Piping, And Fittings |
| Safety risk | A gasoline leak in the presence of an ignition source may increase the risk of fire. |
| Fix | Available at dealers |
What is wrong with the 2021-2023 Ford Transit in recall 23V499?
8HGLAA-8303A.
Quality Vans (Quality Vans) is recalling certain 2020-2023 Ford Transit vans equipped with Onan QG 2800i EVAP generators, part number 2.8HGLAA-8303A. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak.
Is it safe to drive a 2021-2023 Transit with recall 23V499?
NHTSA has not told owners to stop driving, but the risk is real: A gasoline leak in the presence of an ignition source may increase the risk of fire.
NHTSA describes the risk this way: A gasoline leak in the presence of an ignition source may increase the risk of fire.
There is no do-not-drive order on this campaign. If your Transit shows warning lights or behaves differently in a way that involves the hoses, lines and piping, and fittings, have it checked before driving further.
Which vehicles are included in recall 23V499?
Recall 23V499 covers 10 vehicles: 2021-2023 Ford Transit.
NHTSA lists 10 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2023 | Ford | Transit |
What is the fix for the Transit fuel line recall?
Yes. Dealers will inspect and replace the fuel hose and clamps as necessary, free of charge.
Dealers will inspect and replace the fuel hose and clamps as necessary, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Quality Vans customer service at 1-480-464-7007.
When was recall 23V499 announced?
Ford Motor Company reported recall 23V499 to NHTSA on July 19, 2023. NHTSA lists the owner letter date as August 4, 2023.
| Date | What happened |
|---|---|
| July 19, 2023 | Ford Motor Company filed the defect report with NHTSA; NHTSA assigned campaign 23V499000. |
| August 4, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 39 months ago. If your Transit was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Transit is part of recall 23V499?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V499 is open on your Transit, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021-2023 Transit vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Transit owners do about recall 23V499?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V499000 applies to your Transit.
- Book the recall appointment with any authorized Ford dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any hoses, lines and piping, and fittings symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Transit owners reporting to NHTSA?
Owners have filed 117 complaints with NHTSA about these vehicles since 2020, 7 of them about the fuel system.
Since recall 23V499 was reported on July 19, 2023, owners have filed 7 complaints with NHTSA about the fuel system on these vehicles. 2 of them (29%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the fuel system and were received on or after July 19, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related fuel system issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 117 owner complaints filed since 2020 for the vehicles in this recall, and 7 of them involve the fuel system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Ford Transit: 56 complaints in total, 3 about the fuel system
- 2022 Ford Transit: 38 complaints in total, 4 about the fuel system
- 2021 Ford Transit: 23 complaints in total, 0 about the fuel system
Examples of what owners have reported to NHTSA (unverified excerpts):
My 2022 Ford E-Transit has experienced repeated electrical, propulsion, and powertrain failures that cause the vehicle to become completely inoperable. On September 8, the van displayed multiple critical alerts including powertrain malfunction, brake system failure, vacuum pump failure, and full electrical system fault, and it would not start.
2022 Ford Transit owner, FL, NHTSA complaint 11702040, filed November 29, 2025
I’ve been dealing with some intermittent problems with my 2022 transit for a couple years now.
2022 Ford Transit owner, CA, NHTSA complaint 11739788, filed May 24, 2026
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V071000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2023 Ford Transit owner, SC, NHTSA complaint 11553815, filed November 6, 2023
Can recall 23V499 make my Transit a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 23V499000 does not automatically make your Transit a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Fuel pump and fuel line defects can cause the 2021-2023 Ford Transit to stall without warning. If it happens again after the recall repair, document it and return to the dealer.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021-2023 Ford Transit has needed other repairs for the same defect, those visits count toward a lemon law claim.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Transit went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Transit been back to the dealer for this problem?
Call 877-536-6620Other Ford Transit recalls
Frequently asked questions about recall 23V499
Did the recall 23V499 fix work?
Since recall 23V499 was reported on July 19, 2023, owners have filed 7 complaints with NHTSA about the fuel system on these vehicles. 2 of them (29%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed August 4, 2023.
Is the 23V499000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Transit is part of recall 23V499000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V499000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ford. Prior results do not guarantee a similar outcome.