2023-2026 Chrysler Pacifica Wheelchair Restraints Recall (26V296)
Chrysler (FCA US, LLC) · 476 vehicles · Reported May 11, 2026
Chrysler (FCA US, LLC) is recalling 476 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured. An unsecured wheelchair can move during transit, increasing the risk of injury. Dealers will make the repair free of charge.
Recall 26V296 at a glance
| NHTSA campaign number | 26V296000 |
|---|---|
| Manufacturer recall number | Not listed |
| Date reported to NHTSA | May 11, 2026 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Vehicles | 2023-2026 Chrysler Pacifica |
| Units affected | 476 |
| Build dates | November 25, 2025 to May 5, 2026 |
| Component | Equipment Adaptive / Mobility > Wheelchair Restraints / Securement > Critical Fasteners |
| Safety risk | An unsecured wheelchair can move during transit, increasing the risk of injury. |
| Fix | Available at dealers |
What is wrong with the 2023-2026 Chrysler Pacifica in recall 26V296?
The retractors may not lock, preventing the wheelchair from being properly secured.
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
Is it safe to drive a 2023-2026 Pacifica with recall 26V296?
NHTSA has not told owners to stop driving, but the risk is real: An unsecured wheelchair can move during transit, increasing the risk of injury.
NHTSA describes the risk this way: An unsecured wheelchair can move during transit, increasing the risk of injury.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the critical fasteners.
Which vehicles are included in recall 26V296?
Recall 26V296 covers 476 vehicles: 2023-2026 Chrysler Pacifica.
NHTSA lists 476 vehicles in this campaign, built November 25, 2025 to May 5, 2026. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023-2026 | Chrysler | Pacifica |
What is the fix for the Pacifica wheelchair restraints recall?
Yes. Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge.
Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
When was recall 26V296 announced?
Chrysler (FCA US, LLC) reported recall 26V296 to NHTSA on May 11, 2026. NHTSA lists the owner letter date as June 16, 2026.
| Date | What happened |
|---|---|
| November 25, 2025 | First affected vehicle built (per Chrysler (FCA US, LLC)'s filing). |
| May 5, 2026 | Last affected vehicle built. |
| May 11, 2026 | Chrysler (FCA US, LLC) filed the defect report with NHTSA; NHTSA assigned campaign 26V296000. |
| June 16, 2026 | Owner notification letters mailed (per NHTSA). |
This recall was filed 4 months ago, and vehicles were built over a span of 161 days. If your Pacifica was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Pacifica is part of recall 26V296?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 26V296 is open on your Pacifica, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2023-2026 Pacifica vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Pacifica owners do about recall 26V296?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 26V296000 applies to your Pacifica.
- Call a Chrysler dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any critical fasteners symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Pacifica owners reporting to NHTSA?
Owners have filed 234 complaints with NHTSA about these vehicles since 2020, 4 of them about the suspension, wheels and tires.
Too few NHTSA complaints about the suspension, wheels and tires have been filed since recall 26V296 was reported (0) to say whether the fix is holding.
NHTSA’s public complaint database lists 234 owner complaints filed since 2020 for the vehicles in this recall, and 4 of them involve the suspension, wheels and tires. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Chrysler Pacifica: 152 complaints in total, 3 about the suspension, wheels and tires
- 2024 Chrysler Pacifica: 43 complaints in total, 0 about the suspension, wheels and tires
- 2025 Chrysler Pacifica: 28 complaints in total, 0 about the suspension, wheels and tires
- 2026 Chrysler Pacifica: 11 complaints in total, 1 about the suspension, wheels and tires
Examples of what owners have reported to NHTSA (unverified excerpts):
The contact's mother owns a 2026 Chrysler Pacifica. The contact stated that while his mother was driving 30-35 MPH on a well-maintained road, the front passenger's side of the vehicle suddenly lowered, and the driver lost control of the steering wheel, causing the rear passenger's side of the vehicle to strike a curb, and the…
2026 Chrysler Pacifica owner, PA, NHTSA complaint 11690285, filed September 29, 2025
The front driver's side tire on my 2023 Chrysler Pacifica (77600 miles as of 12/1/25) has started making a loud rumbling sound regardless of my speed. This is happening when I turn the wheel from left to right and occurring every time I am driving. There are no warning lights on the dashboard.
2023 Chrysler Pacifica owner, NC, NHTSA complaint 11702318, filed December 1, 2025
The contact owns a 2023 BraunAbility Chrysler Pacifica. The contact stated that while driving at various speeds and using the power chair with hand controls, the drivability was terrible. While driving at various speeds, it was difficult to stay in the intended lane.
2023 Chrysler Pacifica owner, WI, NHTSA complaint 11572324, filed February 16, 2024
Can recall 26V296 make my Pacifica a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
If a suspension or wheel problem on the 2023-2026 Chrysler Pacifica returns after the recall work, keep the repair orders. Repeat visits for the same defect are what California's lemon law looks at.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Pacifica been back to the dealer for this problem?
Call 877-536-6620Other Chrysler Pacifica recalls
Frequently asked questions about recall 26V296
Is the 26V296000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed June 16, 2026.
How do I know if my Pacifica is part of recall 26V296000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 26V296000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Chrysler. Prior results do not guarantee a similar outcome.