2021-2026 Honda Odyssey Latch and Anchor Recall (25V877)
Honda (American Honda Motor Co.) · 1,019 vehicles · Reported December 17, 2025
Honda (American Honda Motor Co.) is recalling 1,019 2021-2025 Chrysler Pacifica; 2021-2026 Honda Odyssey; 2021-2025 Toyota Sienna Hybrid vehicles. The retractors may not lock, preventing the wheelchair from being properly secured. An unsecured wheelchair can move during transit, increasing the risk of injury. Dealers will make the repair free of charge.
Recall 25V877 at a glance
| NHTSA campaign number | 25V877000 |
|---|---|
| Manufacturer recall number | Not listed |
| Date reported to NHTSA | December 17, 2025 |
| Manufacturer | Honda (American Honda Motor Co.) |
| Vehicles | 2021-2025 Chrysler Pacifica; 2021-2026 Honda Odyssey; 2021-2025 Toyota Sienna Hybrid |
| Units affected | 1,019 |
| Component | Equipment Adaptive / Mobility > Wheelchair Restraints / Securement > Latch / Anchor > |
| Safety risk | An unsecured wheelchair can move during transit, increasing the risk of injury. |
| Fix | Available at dealers |
What is wrong with the 2021-2026 Honda Odyssey in recall 25V877?
The retractors may not lock, preventing the wheelchair from being properly secured.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Is it safe to drive a 2021-2026 Odyssey with recall 25V877?
NHTSA has not told owners to stop driving, but the risk is real: An unsecured wheelchair can move during transit, increasing the risk of injury.
NHTSA describes the risk this way: An unsecured wheelchair can move during transit, increasing the risk of injury.
There is no do-not-drive order on this campaign. If your Odyssey shows warning lights or behaves differently in a way that involves the latch and anchor, have it checked before driving further.
Which vehicles are included in recall 25V877?
Recall 25V877 covers 1,019 vehicles: 2021-2025 Chrysler Pacifica; 2021-2026 Honda Odyssey; 2021-2025 Toyota Sienna Hybrid.
NHTSA lists 1,019 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2025 | Chrysler | Pacifica |
| 2021-2026 | Honda | Odyssey |
| 2021-2025 | Toyota | Sienna Hybrid |
What is the fix for the Odyssey latch and anchor recall?
Yes. Dealers will inspect and replace the retractors, free of charge.
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
When was recall 25V877 announced?
Honda (American Honda Motor Co.) reported recall 25V877 to NHTSA on December 17, 2025. NHTSA lists the owner letter date as January 27, 2026.
| Date | What happened |
|---|---|
| December 17, 2025 | Honda (American Honda Motor Co.) filed the defect report with NHTSA; NHTSA assigned campaign 25V877000. |
| January 27, 2026 | Owner notification letters mailed (per NHTSA). |
This recall was filed 9 months ago. If your Odyssey was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Odyssey is part of recall 25V877?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V877 is open on your Odyssey, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021-2026 Odyssey vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Odyssey owners do about recall 25V877?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V877000 applies to your Odyssey.
- Book the recall appointment with any authorized Honda dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the latch and anchor happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Odyssey owners reporting to NHTSA?
Owners have filed 2,183 complaints with NHTSA about these vehicles since 2020, 43 of them about the suspension, wheels and tires.
Since recall 25V877 was reported on December 17, 2025, owners have filed 18 complaints with NHTSA about the suspension, wheels and tires on these vehicles. 2 of them (11%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the suspension, wheels and tires and were received on or after December 17, 2025, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related suspension, wheels and tires issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 2,183 owner complaints filed since 2020 for the vehicles in this recall, and 43 of them involve the suspension, wheels and tires. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2025 Honda Odyssey: 388 complaints in total, 9 about the suspension, wheels and tires
- 2021 Chrysler Pacifica: 371 complaints in total, 4 about the suspension, wheels and tires
- 2025 Toyota Sienna Hybrid: 267 complaints in total, 2 about the suspension, wheels and tires
- 2022 Chrysler Pacifica: 213 complaints in total, 1 about the suspension, wheels and tires
- 2023 Chrysler Pacifica: 152 complaints in total, 3 about the suspension, wheels and tires
- 2021 Honda Odyssey: 142 complaints in total, 6 about the suspension, wheels and tires
- 2022 Honda Odyssey: 135 complaints in total, 7 about the suspension, wheels and tires
- 2024 Honda Odyssey: 107 complaints in total, 0 about the suspension, wheels and tires
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
vehicle makes noise at low speed when turning at inclined or passing over speed bump. i went 4 different dealers regarding this problem but they can not figure out the problem. first, dealership said nothing wrong with vehicle. then i took van to different dealer and they replaced front driver side strut.
2023 Honda Odyssey owner, TX, NHTSA complaint 11555785, filed November 18, 2023
When vehicle was stopped, a loud metallic snap occurred and the back end of the minivan rocked. Van was taken in to get checked and the rear driver spring was broken. Both rear springs and shocks were replaced. Vehicle only has 51,054 miles and mechanics said springs should last much longer.
2022 Honda Odyssey owner, OH, NHTSA complaint 11733794, filed April 25, 2026
The contact owns a 2022 Honda Odyssey. The contact stated that during a State Inspection, the contact was informed that the rear coil springs and shocks were fractured. The vehicle was taken to the dealer, who determined that the rear coil springs and shocks needed to be replaced; however, the parts were on back order.
2022 Honda Odyssey owner, NY, NHTSA complaint 11746648, filed June 26, 2026
Can recall 25V877 make my Odyssey a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 25V877000 does not automatically make your Odyssey a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
If a suspension or wheel problem on the 2021-2026 Honda Odyssey returns after the recall work, keep the repair orders. Repeat visits for the same defect are what California's lemon law looks at.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Odyssey went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Odyssey been back to the dealer for this problem?
Call 877-536-6620Other Honda Odyssey recalls
Frequently asked questions about recall 25V877
Did the recall 25V877 fix work?
Since recall 25V877 was reported on December 17, 2025, owners have filed 18 complaints with NHTSA about the suspension, wheels and tires on these vehicles. 2 of them (11%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed January 27, 2026.
Is the 25V877000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Odyssey is part of recall 25V877000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V877000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Chrysler, Honda, Toyota. Prior results do not guarantee a similar outcome.