2024 Chrysler Pacifica Seat Barriers Recall (24V888)

Recall 24V888 at a glance

What is wrong with the 2024 Chrysler Pacifica in recall 24V888?

The seat limiter may not have been installed, allowing the seat to move too far forward.

Braun Corporation (Braun) is recalling certain 2024 Chrysler Pacifica and Voyager vehicles. The seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Is it safe to drive a 2024 Pacifica with recall 24V888?

NHTSA has not told owners to stop driving, but the risk is real: A seat positioned too close to the air bag can increase the risk of injury during a crash.

NHTSA describes the risk this way: A seat positioned too close to the air bag can increase the risk of injury during a crash.

There is no do-not-drive order on this campaign. If your Pacifica shows warning lights or behaves differently in a way that involves the barriers, have it checked before driving further.

Which vehicles are included in recall 24V888?

Recall 24V888 covers 44 vehicles: 2024 Chrysler Pacifica; 2024 Chrysler Voyager.

NHTSA lists 44 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Pacifica seat barriers recall?

Yes. Dealers will inspect and install a seat limiter as necessary, free of charge.

Dealers will inspect and install a seat limiter as necessary, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Braun customer service at 1-800-488-0359.

When was recall 24V888 announced?

Chrysler (FCA US, LLC) reported recall 24V888 to NHTSA on November 25, 2024. NHTSA lists the owner letter date as December 17, 2024.

This recall was filed 22 months ago. If your Pacifica was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Pacifica is part of recall 24V888?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V888 is open on your Pacifica, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V888000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should Pacifica owners do about recall 24V888?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V888000 applies to your Pacifica.
2. Book the recall appointment with any authorized Chrysler dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the barriers happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Pacifica owners reporting to NHTSA?

Owners have filed 44 complaints with NHTSA about these vehicles since 2020, 1 of them about the body, doors and seats.

Too few NHTSA complaints about the body, doors and seats have been filed since recall 24V888 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 44 owner complaints filed since 2020 for the vehicles in this recall, and 1 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2024 Chrysler Pacifica: 43 complaints in total, 1 about the body, doors and seats
• 2024 Chrysler Voyager: 1 complaints in total, 0 about the body, doors and seats

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

We were rear ended on the highway, the driver seat broke a part came off and the back of the seat went back instead of staying upright.

2024 Chrysler Pacifica owner, MI, NHTSA complaint 11614649, filed September 14, 2024

Can recall 24V888 make my Pacifica a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 24V888000 does not automatically make your Pacifica a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

Body and latch defects on the 2024 Chrysler Pacifica may seem minor until a door opens while driving or a seat will not lock. Problems that return after repair belong in your records.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V888