2024 Chrysler Pacifica Traction Control System Recall (24V240)
Chrysler (FCA US, LLC) · 26,776 vehicles · Reported March 28, 2024
Chrysler (FCA US, LLC) is recalling 26,776 2024 Chrysler Pacifica; 2024 Chrysler Voyager vehicles. The traction control system (TCS) does not function when cruise control is activated. An inactive traction control system can increase the risk of a crash. Dealers will make the repair free of charge.
Recall 24V240 at a glance
| NHTSA campaign number | 24V240000 |
|---|---|
| Manufacturer recall number | 22B |
| Date reported to NHTSA | March 28, 2024 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Vehicles | 2024 Chrysler Pacifica; 2024 Chrysler Voyager |
| Units affected | 26,776 |
| Component | Traction Control System |
| Safety risk | An inactive traction control system can increase the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2024 Chrysler Pacifica in recall 24V240?
The traction control system (TCS) does not function when cruise control is activated.
Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The traction control system (TCS) does not function when cruise control is activated.
Is it safe to drive a 2024 Pacifica with recall 24V240?
NHTSA has not told owners to stop driving, but the risk is real: An inactive traction control system can increase the risk of a crash.
NHTSA describes the risk this way: An inactive traction control system can increase the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the traction control system.
Which vehicles are included in recall 24V240?
Recall 24V240 covers 26,776 vehicles: 2024 Chrysler Pacifica; 2024 Chrysler Voyager.
NHTSA lists 26,776 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024 | Chrysler | Pacifica |
| 2024 | Chrysler | Voyager |
What is the fix for the Pacifica traction control system recall?
Yes. Dealers will update the TCS software, free of charge.
Dealers will update the TCS software, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 22B.
When was recall 24V240 announced?
Chrysler (FCA US, LLC) reported recall 24V240 to NHTSA on March 28, 2024. NHTSA lists the owner letter date as April 11, 2024.
| Date | What happened |
|---|---|
| March 28, 2024 | Chrysler (FCA US, LLC) filed the defect report with NHTSA; NHTSA assigned campaign 24V240000. |
| April 11, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 30 months ago. If your Pacifica was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Pacifica is part of recall 24V240?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V240 is open on your Pacifica, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 24V240000 is open on your Pacifica, it will be listed there, along with Chrysler recall number 22B. You can also ask any Chrysler dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should Pacifica owners do about recall 24V240?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V240000 applies to your Pacifica.
- Call a Chrysler dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the traction control system happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Pacifica owners reporting to NHTSA?
Owners have filed 44 complaints with NHTSA about these vehicles since 2020, 9 of them about the other equipment.
Since recall 24V240 was reported on March 28, 2024, owners have filed 9 complaints with NHTSA about the other equipment on these vehicles. 2 of them (22%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the other equipment and were received on or after March 28, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related other equipment issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 44 owner complaints filed since 2020 for the vehicles in this recall, and 9 of them involve the other equipment. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Chrysler Pacifica: 43 complaints in total, 9 about the other equipment
- 2024 Chrysler Voyager: 1 complaints in total, 0 about the other equipment
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
The vehicle, without warning, flashed the message “Stop Safely, Vehicle Will Shut Off Soon” and suddenly went totally unresponsive. It had shut down within 60 seconds. This was on day 4 of ownership and less than 1000 miles on the vehicle.
2024 Chrysler Pacifica owner, ME, NHTSA complaint 11656918, filed April 26, 2025
Rear sliding doors have an electrical issue that can cause a warning that the door is open to be displayed on the drivers information screen while the vehicle is in gear, and being driven.
2024 Chrysler Pacifica owner, NY, NHTSA complaint 11713523, filed January 27, 2026
The headliner AC vent cover fell out while driving striking my minor daughter. We were driving a rental so we did not attempt to correct the issue, leaving the vent cover in the front, but we have found several other incidents reported online of the same issue.
2024 Chrysler Pacifica owner, MD, NHTSA complaint 11714729, filed January 31, 2026
Can recall 24V240 make my Pacifica a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this traction control system recall means their Pacifica qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Even an equipment recall can matter in a lemon law claim if the problem keeps coming back or the 2024 Chrysler Pacifica spends many days at the dealer.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Pacifica been back to the dealer for this problem?
Call 877-536-6620Other Chrysler Pacifica recalls
Frequently asked questions about recall 24V240
Did the recall 24V240 fix work?
Since recall 24V240 was reported on March 28, 2024, owners have filed 9 complaints with NHTSA about the other equipment on these vehicles. 2 of them (22%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed April 11, 2024.
Is the 24V240000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Pacifica is part of recall 24V240000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V240000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Chrysler. Prior results do not guarantee a similar outcome.