2021-2023 Chrysler Pacifica Inverter Recall (23V010)
Chrysler (FCA US, LLC) · 67,117 vehicles · Reported January 17, 2023
Chrysler (FCA US, LLC) is recalling 67,117 2021-2023 Chrysler Pacifica vehicles. An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 23V010 at a glance
| NHTSA campaign number | 23V010000 |
|---|---|
| Manufacturer recall number | 03A |
| Date reported to NHTSA | January 17, 2023 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Vehicles | 2021-2023 Chrysler Pacifica |
| Units affected | 67,117 |
| Component | Hybrid Propulsion System > Inverter |
| Safety risk | An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2021-2023 Chrysler Pacifica in recall 23V010?
An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Is it safe to drive a 2021-2023 Pacifica with recall 23V010?
NHTSA has not told owners to stop driving, but the risk is real: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
NHTSA describes the risk this way: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the inverter.
Which vehicles are included in recall 23V010?
Recall 23V010 covers 67,117 vehicles: 2021-2023 Chrysler Pacifica.
NHTSA lists 67,117 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2023 | Chrysler | Pacifica |
What is the fix for the Pacifica inverter recall?
Yes. Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge.
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
When was recall 23V010 announced?
Chrysler (FCA US, LLC) reported recall 23V010 to NHTSA on January 17, 2023.
| Date | What happened |
|---|---|
| January 17, 2023 | Chrysler (FCA US, LLC) filed the defect report with NHTSA; NHTSA assigned campaign 23V010000. |
This recall was filed 45 months ago. If your Pacifica was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Pacifica is part of recall 23V010?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V010 is open on your Pacifica, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021-2023 Pacifica vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Pacifica owners do about recall 23V010?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V010000 applies to your Pacifica.
- Book the recall appointment with any authorized Chrysler dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the inverter happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Pacifica owners reporting to NHTSA?
Owners have filed 736 complaints with NHTSA about these vehicles since 2020, 252 of them about the ev and hybrid battery.
Since recall 23V010 was reported on January 17, 2023, owners have filed 185 complaints with NHTSA about the ev and hybrid battery on these vehicles. 36 of them (19%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the ev and hybrid battery and were received on or after January 17, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related ev and hybrid battery issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 736 owner complaints filed since 2020 for the vehicles in this recall, and 252 of them involve the ev and hybrid battery. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2021 Chrysler Pacifica: 371 complaints in total, 149 about the ev and hybrid battery
- 2022 Chrysler Pacifica: 213 complaints in total, 61 about the ev and hybrid battery
- 2023 Chrysler Pacifica: 152 complaints in total, 42 about the ev and hybrid battery
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
During 3 separate drives (October11, 2024; December 30, 2024, and January 2, 2025) the vehicle shut off while going uphill on an interstate while the engine was at 3,000 RPM. When I pulled over to the side of the highway and stopped the car, the emergency parking break automatically came on.
2022 Chrysler Pacifica owner, VA, NHTSA complaint 11636152, filed January 15, 2025
I was driving down the highway. The check engine light comes on. Then a warning comes on that say prepare to stop the car will shut down. This is a hybrid. The electricity is depleted but the gas tank is half full.
2022 Chrysler Pacifica owner, DE, NHTSA complaint 11643528, filed February 18, 2025
Both middle bench seat head rests will not stay upright, making it unsafe for any passenger to ride in thise seats. Happened after folding the seat forward for passengers to get into the back seat. Infotainment system does not work and touch screen will not work.
2022 Chrysler Pacifica owner, OH, NHTSA complaint 11645723, filed March 1, 2025
Can recall 23V010 make my Pacifica a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this inverter recall means their Pacifica qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
High-voltage battery and drive system defects in EVs and hybrids can mean reduced range, charging faults, loss of drive power or a fire risk. These repairs often need parts on backorder, so days out of service add up quickly.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Pacifica went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Pacifica been back to the dealer for this problem?
Call 877-536-6620Other Chrysler Pacifica recalls
Frequently asked questions about recall 23V010
Did the recall 23V010 fix work?
Since recall 23V010 was reported on January 17, 2023, owners have filed 185 complaints with NHTSA about the ev and hybrid battery on these vehicles. 36 of them (19%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
Is the 23V010000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Pacifica is part of recall 23V010000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Can a battery recall reduce my EV's range?
Some battery recalls limit the state of charge or range until a module or pack is replaced. Check your owner letter for any interim limits, and keep notes if range or charging changes after the repair.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V010000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Chrysler. Prior results do not guarantee a similar outcome.