2023 Cadillac Escalade Rear Suspension Recall (23V642)

Recall 23V642 at a glance

What is wrong with the 2023 Cadillac Escalade in recall 23V642?

The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.

General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.

Is it safe to drive a 2023 Escalade with recall 23V642?

NHTSA has not told owners to stop driving, but the risk is real: A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.

NHTSA describes the risk this way: A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.

There is no do-not-drive order on this campaign. If your Escalade shows warning lights or behaves differently in a way that involves the rear, have it checked before driving further.

Which vehicles are included in recall 23V642?

Recall 23V642 covers 189 vehicles: 2023 Cadillac Escalade; 2023 Cadillac Escalade Esv; 2023 Chevrolet Suburban; 2023 Chevrolet Tahoe; 2023 GMC Yukon; 2023 GMC Yukon XL.

NHTSA lists 189 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Escalade rear suspension recall?

Yes. Dealers will replace both rear suspension outer control arm bolts, free of charge.

Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.

When was recall 23V642 announced?

General Motors, LLC reported recall 23V642 to NHTSA on September 20, 2023. NHTSA lists the owner letter date as November 14, 2023.

This recall was filed 36 months ago. If your Escalade was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Escalade is part of recall 23V642?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V642 is open on your Escalade, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 23V642000 is open on your Escalade, it will be listed there, along with Cadillac recall number N232415910. You can also ask any Cadillac dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should Escalade owners do about recall 23V642?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V642000 applies to your Escalade.
2. Call a Cadillac dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Keep a simple log of any rear symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are Escalade owners reporting to NHTSA?

Owners have filed 1,030 complaints with NHTSA about these vehicles since 2020, 21 of them about the suspension, wheels and tires.

NHTSA’s public complaint database lists 1,030 owner complaints filed since 2020 for the vehicles in this recall, and 21 of them involve the suspension, wheels and tires. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2023 GMC Yukon: 240 complaints in total, 1 about the suspension, wheels and tires
• 2023 Chevrolet Tahoe: 222 complaints in total, 3 about the suspension, wheels and tires
• 2023 GMC Yukon XL: 217 complaints in total, 4 about the suspension, wheels and tires
• 2023 Cadillac Escalade: 138 complaints in total, 4 about the suspension, wheels and tires
• 2023 Chevrolet Suburban: 125 complaints in total, 4 about the suspension, wheels and tires
• 2023 Cadillac Escalade Esv: 88 complaints in total, 5 about the suspension, wheels and tires

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

Back in April of 2024 when the truck only had about 16,500 miles on it the engine went out causing steering to become heavy and braking to become very hard. This happened on a highway going about 65-70mph.

2023 Cadillac Escalade Esv owner, VA, NHTSA complaint 11636689, filed January 18, 2025

Dear National Highway Traffic Safety Administration, I am writing to report a serious vehicle safety concern involving my 2023 Cadillac Escalade ESV.

2023 Cadillac Escalade Esv owner, FL, NHTSA complaint 11761568, filed September 2, 2026

I brought my Chevrolet Suburban High Country in to the dealer pursuant to a recall for engine issues due to a manufacturing defect in connecting rods and crankshafts that can cause catastrophic engine failure. The service center changed the oil viscosity and fill cap and stated that the change should eliminate the issue.

2023 Chevrolet Suburban owner, MD, NHTSA complaint 11752309, filed July 23, 2026

Can recall 23V642 make my Escalade a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this rear recall means their Escalade qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

Suspension, wheel and tire defects can affect handling and control. Clunks, pulling and vibration that return after a repair point to a defect that has not been fixed.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2023 Cadillac Escalade has needed other repairs for the same defect, those visits count toward a lemon law claim.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Escalade went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 23V642