2025 Volvo EX90 Electrical Software Recall (25V071)
Volvo Car USA, LLC · 2,061 vehicles · Reported February 7, 2025
Volvo Car USA, LLC is recalling 2,061 2025 Volvo EX90 vehicles. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving. A loss of headlight function while driving can reduce visibility and increase the risk of a crash. Dealers will make the repair free of charge.
Recall 25V071 at a glance
| NHTSA campaign number | 25V071000 |
|---|---|
| Manufacturer recall number | R10298 |
| Date reported to NHTSA | February 7, 2025 |
| Manufacturer | Volvo Car USA, LLC |
| Vehicles | 2025 Volvo EX90 |
| Units affected | 2,061 |
| Component | Electrical System > Software |
| Safety risk | A loss of headlight function while driving can reduce visibility and increase the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2025 Volvo EX90 in recall 25V071?
Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving.
Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving.
Is it safe to drive a 2025 EX90 with recall 25V071?
NHTSA has not told owners to stop driving, but the risk is real: A loss of headlight function while driving can reduce visibility and increase the risk of a crash.
NHTSA describes the risk this way: A loss of headlight function while driving can reduce visibility and increase the risk of a crash.
There is no do-not-drive order on this campaign. If your EX90 shows warning lights or behaves differently in a way that involves the software, have it checked before driving further.
Which vehicles are included in recall 25V071?
Recall 25V071 covers 2,061 vehicles: 2025 Volvo EX90.
NHTSA lists 2,061 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2025 | Volvo | EX90 |
What is the fix for the EX90 electrical software recall?
Yes. The LPC software will be updated manually, free of charge.
The LPC software will be updated manually, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10298.
When was recall 25V071 announced?
Volvo Car USA, LLC reported recall 25V071 to NHTSA on February 7, 2025. NHTSA lists the owner letter date as March 12, 2025.
| Date | What happened |
|---|---|
| February 7, 2025 | Volvo Car USA, LLC filed the defect report with NHTSA; NHTSA assigned campaign 25V071000. |
| March 12, 2025 | Owner notification letters mailed (per NHTSA). |
This recall was filed 20 months ago. If your EX90 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my EX90 is part of recall 25V071?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V071 is open on your EX90, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 25V071000 is open on your EX90, it will be listed there, along with Volvo recall number R10298. You can also ask any Volvo dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should EX90 owners do about recall 25V071?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V071000 applies to your EX90.
- Call a Volvo dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the software happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are EX90 owners reporting to NHTSA?
Owners have filed 72 complaints with NHTSA about these vehicles since 2020, 36 of them about the electrical system.
Since recall 25V071 was reported on February 7, 2025, owners have filed 34 complaints with NHTSA about the electrical system on these vehicles. 8 of them (24%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the electrical system and were received on or after February 7, 2025, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related electrical system issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 72 owner complaints filed since 2020 for the vehicles in this recall, and 36 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2025 Volvo EX90: 72 complaints in total, 36 about the electrical system
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
I was on the 101 freeway on January 20, 2025. I was driving on the far left lane, driving 72-65 miles an hour. The 2025 Volvo EX90 suddenly wouldn't accelerate more than 36 mph. A turtle error came on the screen. "Driving Performance Reduced Drive with Caution Book a Service" message displayed.
2025 Volvo EX90 owner, CA, NHTSA complaint 11640499, filed February 3, 2025
Our EX90 will not charge with our installed Tesla Universal L2 charger. When the charger is connected to the vehicle, it appears to start charging for 2-3 minutes, then I get a Charging Fault, the charger tries to re-initialize, and this loop continues, all while not charging the car.
2025 Volvo EX90 owner, CO, NHTSA complaint 11641650, filed February 10, 2025
Drivers display with vehicle speed and ADAS state goes blank while driving resulting in inability to see current speed or ADAS speed set point.
2025 Volvo EX90 owner, CA, NHTSA complaint 11673483, filed July 14, 2025
Can recall 25V071 make my EX90 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
Intermittent electrical problems are a frequent source of repeat repair visits: the dealer cannot reproduce the fault, the owner brings the 2025 Volvo EX90 back, and the problem shows up again.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your EX90 been back to the dealer for this problem?
Call 877-536-6620Other Volvo EX90 recalls
Frequently asked questions about recall 25V071
Did the recall 25V071 fix work?
Since recall 25V071 was reported on February 7, 2025, owners have filed 34 complaints with NHTSA about the electrical system on these vehicles. 8 of them (24%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed March 12, 2025.
Is the 25V071000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my EX90 is part of recall 25V071000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V071000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Volvo. Prior results do not guarantee a similar outcome.