2024 Volkswagen Tiguan Backup Camera Software Recall (26V321)

Recall 26V321 at a glance

What is wrong with the 2024 Volkswagen Tiguan in recall 26V321?

An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Tiguan vehicles previously repaired under recall 25V082. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Is it safe to drive a 2024 Tiguan with recall 26V321?

NHTSA has not told owners to stop driving, but the risk is real: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

NHTSA describes the risk this way: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

There is no do-not-drive order on this campaign. If your Tiguan shows warning lights or behaves differently in a way that involves the software, have it checked before driving further.

Which vehicles are included in recall 26V321?

Recall 26V321 covers 8 vehicles: 2024 Volkswagen Tiguan.

NHTSA lists 8 vehicles in this campaign, built October 16, 2023 to June 21, 2024. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Tiguan backup camera software recall?

Yes. Dealers will update the camera control unit software, free of charge.

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91NF. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning May 27, 2026.

When was recall 26V321 announced?

Volkswagen Group of America, Inc. reported recall 26V321 to NHTSA on May 20, 2026. NHTSA lists the owner letter date as June 4, 2026.

This recall was filed 4 months ago, and vehicles were built over a span of 249 days. If your Tiguan was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Tiguan is part of recall 26V321?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 26V321 is open on your Tiguan, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 26V321000 is open on your Tiguan, it will be listed there, along with Volkswagen recall number 91NF. You can also ask any Volkswagen dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should Tiguan owners do about recall 26V321?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 26V321000 applies to your Tiguan.
2. Book the recall appointment with any authorized Volkswagen dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any software symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are Tiguan owners reporting to NHTSA?

Owners have filed 68 complaints with NHTSA about these vehicles since 2020, 3 of them about the rearview camera.

Too few NHTSA complaints about the rearview camera have been filed since recall 26V321 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 68 owner complaints filed since 2020 for the vehicles in this recall, and 3 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2024 Volkswagen Tiguan: 68 complaints in total, 3 about the rearview camera

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

The contact owns a 2024 Volkswagen Tiguan. The contact received notification of NHTSA Campaign Number: 25V082000 (Back Over Prevention). The contact stated that while the transmission was shifted into reverse(R), the rear-view camera image was black and had since failed to provide an image of the rear of the vehicle.

2024 Volkswagen Tiguan owner, FL, NHTSA complaint 11680630, filed August 14, 2025

The contact owns a 2024 Volkswagen Tiguan. The contact stated that the vehicle was involved in a crash that damaged the driver's side headlight. The vehicle was taken to the dealer for repair; however, the contact was informed that the headlight Part Number: 5NL-941-113-D was on a national back order.

2024 Volkswagen Tiguan owner, TX, NHTSA complaint 11682232, filed August 21, 2025

The contact owns a 2024 Volkswagen Tiguan. The contact stated while reversing, the back over prevention camera system failed to function as intended. The contact almost struck a pedestrian in a wheelchair due to the failure. The dealer was made aware of the failure.

2024 Volkswagen Tiguan owner, TX, NHTSA complaint 11683436, filed August 27, 2025

Can recall 26V321 make my Tiguan a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 26V321000 does not automatically make your Tiguan a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

A rearview camera that blanks out or freezes is a safety issue because federal rules require a working backup image. Camera problems are often software related, and many owners see them come back after an update.

This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.

Earlier campaigns on these vehicles involving the same component: 25V082000.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 26V321