2021 Volkswagen GTI Infotainment Software Recall (22V514)

Recall 22V514 at a glance

What is wrong with the 2021 Volkswagen GTI in recall 22V514?

The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Is it safe to drive a 2021 GTI with recall 22V514?

NHTSA has not told owners to stop driving, but the risk is real: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

NHTSA describes the risk this way: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the software.

Which vehicles are included in recall 22V514?

Recall 22V514 covers 43,091 vehicles: 2021 Volkswagen Arteon; 2021-2022 Volkswagen Atlas; 2021-2022 Volkswagen Atlas Cross Sport; 2021 Volkswagen Gli; 2021 Volkswagen GTI; 2021-2022 Volkswagen Jetta; 2022 Volkswagen Taos; 2021-2022 Volkswagen Tiguan.

NHTSA lists 43,091 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the GTI infotainment software recall?

Yes. Dealers will update the infotainment software, free of charge.

Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

When was recall 22V514 announced?

Volkswagen Group of America, Inc. reported recall 22V514 to NHTSA on July 20, 2022. NHTSA lists the owner letter date as September 16, 2022.

This recall was filed 51 months ago. If your GTI was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my GTI is part of recall 22V514?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 22V514 is open on your GTI, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021 GTI vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should GTI owners do about recall 22V514?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 22V514000 applies to your GTI.
2. Book the recall appointment with any authorized Volkswagen dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the software happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are GTI owners reporting to NHTSA?

Owners have filed 1,751 complaints with NHTSA about these vehicles since 2020, 430 of them about the electrical system.

NHTSA’s public complaint database lists 1,751 owner complaints filed since 2020 for the vehicles in this recall, and 430 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2021 Volkswagen Atlas: 473 complaints in total, 145 about the electrical system
• 2022 Volkswagen Taos: 316 complaints in total, 58 about the electrical system
• 2022 Volkswagen Tiguan: 269 complaints in total, 60 about the electrical system
• 2022 Volkswagen Atlas: 183 complaints in total, 43 about the electrical system
• 2021 Volkswagen Atlas Cross Sport: 165 complaints in total, 53 about the electrical system
• 2021 Volkswagen Tiguan: 141 complaints in total, 25 about the electrical system
• 2022 Volkswagen Atlas Cross Sport: 72 complaints in total, 19 about the electrical system
• 2021 Volkswagen Jetta: 69 complaints in total, 13 about the electrical system

Examples of what owners have reported to NHTSA (unverified excerpts):

The contact owns a 2022 Volkswagen Taos. The contact stated that the vehicle failed to exceed above 10 MPH, with the check engine and the EPC warning lights illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the engine had seized and needed to be replaced.

2022 Volkswagen Taos owner, NJ, NHTSA complaint 11643375, filed February 18, 2025

Car dies/stalls while in drive when adaptive is engaged. Entertainment / navigation system has quit working despite multiple times I’ve reset. Acceleration is dangerous at times and accelerates too quickly. Also seems to be sluggish due to fuel injector issues requiring me to press gas pedal harder to maintain speed.

2022 Volkswagen Taos owner, TX, NHTSA complaint 11658580, filed May 2, 2025

A/c drain clogged resulting in a backup of water to start leaking into the vehicle and steadily dripping onto the airbag module. The dealer did replicate the issue and are repairing. The airbag light illuminated and then the seatbelt light and chime began a couple of days later. Poorly placed safety device module.

2022 Volkswagen Taos owner, TN, NHTSA complaint 11669365, filed June 26, 2025

Can recall 22V514 make my GTI a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 22V514000 does not automatically make your GTI a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

Electrical faults are hard to diagnose, so dealers often try several fixes before one works, if one works at all. That pattern of repeat visits for the same software problem is common in lemon law claims.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021 Volkswagen GTI has needed other repairs for the same defect, those visits count toward a lemon law claim.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 22V514