2022-2024 Volkswagen Tiguan Backup Camera Software Recall (25V082)
Volkswagen Group of America, Inc. · 29,569 vehicles · Reported February 12, 2025
Volkswagen Group of America, Inc. is recalling 29,569 2024-2025 Audi Q3; 2023 Volkswagen Arteon; 2022-2024 Volkswagen Tiguan vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 25V082 at a glance
| NHTSA campaign number | 25V082000 |
|---|---|
| Manufacturer recall number | VW: 91NY, Audi: 90AV |
| Date reported to NHTSA | February 12, 2025 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Vehicles | 2024-2025 Audi Q3; 2023 Volkswagen Arteon; 2022-2024 Volkswagen Tiguan |
| Units affected | 29,569 |
| Component | Back Over Prevention > Software |
| Safety risk | A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2022-2024 Volkswagen Tiguan in recall 25V082?
An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Is it safe to drive a 2022-2024 Tiguan with recall 25V082?
NHTSA has not told owners to stop driving, but the risk is real: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
NHTSA describes the risk this way: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the software.
Which vehicles are included in recall 25V082?
Recall 25V082 covers 29,569 vehicles: 2024-2025 Audi Q3; 2023 Volkswagen Arteon; 2022-2024 Volkswagen Tiguan.
NHTSA lists 29,569 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024-2025 | Audi | Q3 |
| 2023 | Volkswagen | Arteon |
| 2022-2024 | Volkswagen | Tiguan |
What is the fix for the Tiguan backup camera software recall?
Yes. Dealers will update the camera control unit software, free of charge.
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
Manufacturer recall number: VW: 91NY, Audi: 90AV.
When was recall 25V082 announced?
Volkswagen Group of America, Inc. reported recall 25V082 to NHTSA on February 12, 2025.
| Date | What happened |
|---|---|
| April 3, 2024 | Owner notification letters mailed (per NHTSA). |
| February 12, 2025 | Volkswagen Group of America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 25V082000. |
This recall was filed 19 months ago. If your Tiguan was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Tiguan is part of recall 25V082?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V082 is open on your Tiguan, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2022-2024 Tiguan vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Tiguan owners do about recall 25V082?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V082000 applies to your Tiguan.
- Call a Volkswagen dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the software happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Tiguan owners reporting to NHTSA?
Owners have filed 440 complaints with NHTSA about these vehicles since 2020, 4 of them about the rearview camera.
Too few NHTSA complaints about the rearview camera have been filed since recall 25V082 was reported (4) to say whether the fix is holding.
NHTSA’s public complaint database lists 440 owner complaints filed since 2020 for the vehicles in this recall, and 4 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2022 Volkswagen Tiguan: 269 complaints in total, 0 about the rearview camera
- 2024 Volkswagen Tiguan: 68 complaints in total, 3 about the rearview camera
- 2023 Volkswagen Tiguan: 67 complaints in total, 0 about the rearview camera
- 2024 Audi Q3: 18 complaints in total, 1 about the rearview camera
- 2023 Volkswagen Arteon: 14 complaints in total, 0 about the rearview camera
- 2025 Audi Q3: 4 complaints in total, 0 about the rearview camera
Examples of what owners have reported to NHTSA (unverified excerpts):
The contact owns a 2024 Volkswagen Tiguan. The contact received notification of NHTSA Campaign Number: 25V082000 (Back Over Prevention). The contact stated that while the transmission was shifted into reverse(R), the rear-view camera image was black and had since failed to provide an image of the rear of the vehicle.
2024 Volkswagen Tiguan owner, FL, NHTSA complaint 11680630, filed August 14, 2025
The contact owns a 2024 Volkswagen Tiguan. The contact stated that the vehicle was involved in a crash that damaged the driver's side headlight. The vehicle was taken to the dealer for repair; however, the contact was informed that the headlight Part Number: 5NL-941-113-D was on a national back order.
2024 Volkswagen Tiguan owner, TX, NHTSA complaint 11682232, filed August 21, 2025
The contact owns a 2024 Volkswagen Tiguan. The contact stated while reversing, the back over prevention camera system failed to function as intended. The contact almost struck a pedestrian in a wheelchair due to the failure. The dealer was made aware of the failure.
2024 Volkswagen Tiguan owner, TX, NHTSA complaint 11683436, filed August 27, 2025
Can recall 25V082 make my Tiguan a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 25V082000 does not automatically make your Tiguan a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
A rearview camera that blanks out or freezes is a safety issue because federal rules require a working backup image. Camera problems are often software related, and many owners see them come back after an update.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2022-2024 Volkswagen Tiguan has needed other repairs for the same defect, those visits count toward a lemon law claim.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Tiguan been back to the dealer for this problem?
Call 877-536-6620Other Volkswagen Tiguan recalls
Frequently asked questions about recall 25V082
Is the 25V082000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Tiguan is part of recall 25V082000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Is it legal to drive with a blank backup camera?
Federal safety rules require new vehicles to have a working rearview image, which is why camera failures are recalled. Have it repaired, and use mirrors and extra care until then.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V082000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Audi, Volkswagen. Prior results do not guarantee a similar outcome.