2022-2024 Volkswagen GTI Backup Camera Software Recall (25V103)
Volkswagen Group of America, Inc. · 8,237 vehicles · Reported February 19, 2025
Volkswagen Group of America, Inc. is recalling 8,237 2022-2024 Volkswagen GTI vehicles. A software error may delay or deactivate the rearview camera image, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." A rearview camera that does not display an image can reduce the driver's rear visibility, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 25V103 at a glance
| NHTSA campaign number | 25V103000 |
|---|---|
| Manufacturer recall number | 91SB |
| Date reported to NHTSA | February 19, 2025 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Vehicles | 2022-2024 Volkswagen GTI |
| Units affected | 8,237 |
| Component | Back Over Prevention > Software |
| Safety risk | A rearview camera that does not display an image can reduce the driver's rear visibility, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2022-2024 Volkswagen GTI in recall 25V103?
A software error may delay or deactivate the rearview camera image, resulting in the rearview camera image not displaying as intended.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Golf GTI vehicles. A software error may delay or deactivate the rearview camera image, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Is it safe to drive a 2022-2024 GTI with recall 25V103?
NHTSA has not told owners to stop driving, but the risk is real: A rearview camera that does not display an image can reduce the driver's rear visibility, increasing the risk of a crash.
NHTSA describes the risk this way: A rearview camera that does not display an image can reduce the driver's rear visibility, increasing the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the software.
Which vehicles are included in recall 25V103?
Recall 25V103 covers 8,237 vehicles: 2022-2024 Volkswagen GTI.
NHTSA lists 8,237 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2022-2024 | Volkswagen | GTI |
What is the fix for the GTI backup camera software recall?
Yes. Dealers will update the camera control unit software, free of charge.
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
When was recall 25V103 announced?
Volkswagen Group of America, Inc. reported recall 25V103 to NHTSA on February 19, 2025. NHTSA lists the owner letter date as March 3, 2025.
| Date | What happened |
|---|---|
| February 19, 2025 | Volkswagen Group of America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 25V103000. |
| March 3, 2025 | Owner notification letters mailed (per NHTSA). |
This recall was filed 19 months ago. If your GTI was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my GTI is part of recall 25V103?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V103 is open on your GTI, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 25V103000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should GTI owners do about recall 25V103?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V103000 applies to your GTI.
- Book the recall appointment with any authorized Volkswagen dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any software symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are GTI owners reporting to NHTSA?
Owners have filed 62 complaints with NHTSA about these vehicles since 2020, 1 of them about the rearview camera.
Too few NHTSA complaints about the rearview camera have been filed since recall 25V103 was reported (0) to say whether the fix is holding.
NHTSA’s public complaint database lists 62 owner complaints filed since 2020 for the vehicles in this recall, and 1 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Volkswagen GTI: 28 complaints in total, 1 about the rearview camera
- 2022 Volkswagen GTI: 28 complaints in total, 0 about the rearview camera
- 2023 Volkswagen GTI: 6 complaints in total, 0 about the rearview camera
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
The contact owns a 2014 Volkswagen GTI. The contact stated while driving at approximately 5 MPH, the rearview camera image intermittently was delayed and darkened; The vehicle returned to normal operation after several seconds. The failure occurred on several different occasions. No warning light was illuminated.
2024 Volkswagen GTI owner, CT, NHTSA complaint 11625046, filed November 13, 2024
Can recall 25V103 make my GTI a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 25V103000 does not automatically make your GTI a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Rearview camera faults are frequently fixed with a software update, but owners report the screen going black again weeks later. If that happens with your 2022-2024 Volkswagen GTI, each return visit should be documented.
This is not the first recall for this problem. When a manufacturer has to recall the same software again, that suggests the earlier fix did not work. If your 2022-2024 Volkswagen GTI has had this repair more than once, keep every repair order.
Earlier campaigns on these vehicles involving the same component: 24V480000.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your GTI been back to the dealer for this problem?
Call 877-536-6620Other Volkswagen GTI recalls
Frequently asked questions about recall 25V103
Is the 25V103000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed March 3, 2025.
How do I know if my GTI is part of recall 25V103000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Is it legal to drive with a blank backup camera?
Federal safety rules require new vehicles to have a working rearview image, which is why camera failures are recalled. Have it repaired, and use mirrors and extra care until then.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V103000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Volkswagen. Prior results do not guarantee a similar outcome.