2023-2025 Toyota BZ4X Defroster Recall (25V577)

Recall 25V577 at a glance

What is wrong with the 2023-2025 Toyota BZ4X in recall 25V577?

During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.

Is it safe to drive a 2023-2025 BZ4X with recall 25V577?

NHTSA has not told owners to stop driving, but the risk is real: An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.

NHTSA describes the risk this way: An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the defroster and defogger and hvac system.

Which vehicles are included in recall 25V577?

Recall 25V577 covers 94,320 vehicles: 2023-2025 Lexus RZ; 2023-2025 Subaru Solterra; 2023-2025 Toyota BZ4X.

NHTSA lists 94,320 vehicles in this campaign, built January 23, 2023 to June 12, 2025. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the BZ4X defroster recall?

Yes. Dealers will update the HVAC control ECU software, free of charge.

Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Subaru's number for this recall is WRD-25.

Manufacturer recall number: 25TB07,25LB04,WRD25.

When was recall 25V577 announced?

Toyota Motor Corporation reported recall 25V577 to NHTSA on September 4, 2025. NHTSA lists the owner letter date as October 17, 2025.

This recall was filed 13 months ago, and vehicles were built over a span of 871 days. If your BZ4X was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my BZ4X is part of recall 25V577?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V577 is open on your BZ4X, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 25V577000 is open on your BZ4X, it will be listed there, along with Toyota recall number 25TB07,25LB04,WRD25. You can also ask any Toyota dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should BZ4X owners do about recall 25V577?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V577000 applies to your BZ4X.
2. Call a Toyota dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any defroster and defogger and hvac system symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are BZ4X owners reporting to NHTSA?

Owners have filed 127 complaints with NHTSA about these vehicles since 2020, 5 of them about the lighting and visibility.

Too few NHTSA complaints about the lighting and visibility have been filed since recall 25V577 was reported (3) to say whether the fix is holding.

NHTSA’s public complaint database lists 127 owner complaints filed since 2020 for the vehicles in this recall, and 5 of them involve the lighting and visibility. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2023 Subaru Solterra: 42 complaints in total, 1 about the lighting and visibility
• 2024 Toyota BZ4X: 24 complaints in total, 0 about the lighting and visibility
• 2023 Toyota BZ4X: 20 complaints in total, 2 about the lighting and visibility
• 2024 Subaru Solterra: 14 complaints in total, 1 about the lighting and visibility
• 2023 Lexus RZ: 11 complaints in total, 1 about the lighting and visibility
• 2024 Lexus RZ: 5 complaints in total, 0 about the lighting and visibility
• 2025 Toyota BZ4X: 5 complaints in total, 0 about the lighting and visibility
• 2025 Subaru Solterra: 4 complaints in total, 0 about the lighting and visibility

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

I have had my 2023 RZ450e for two years and at 53,000 miles, the driver side daytime running light went out. Another owner on a Facebook Lexus RZ450e group reported the same identical thing happening to them in October 2024.

2023 Lexus RZ owner, CA, NHTSA complaint 11661895, filed May 19, 2025

The contact owns a 2023 Toyota BZ4X. The contact had attempted to use the defroster; however, the blower was not blowing hot air onto the windshield.

2023 Toyota BZ4X owner, NY, NHTSA complaint 11708823, filed January 5, 2026

The contact owns a 2023 Toyota BZ4X. The contact stated that the vehicle was awaiting a recall repair. The dealer informed the contact that the electrical HVAC compressor needed to be replaced as part of the recall repair; however, the part was on back order.

2023 Toyota BZ4X owner, NC, NHTSA complaint 11728838, filed April 2, 2026

Can recall 25V577 make my BZ4X a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Lighting and visibility defects, such as headlights that fail, wipers that stop or mirrors that do not work, reduce your ability to see and be seen. They are often electrical, and they often come back.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2023-2025 Toyota BZ4X has needed other repairs for the same defect, those visits count toward a lemon law claim.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 25V577