2023-2025 Subaru Solterra Backup Camera Display Recall (25V744)

Recall 25V744 at a glance

What is wrong with the 2023-2025 Subaru Solterra in recall 25V744?

Please see the recall report for a complete list of models.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Is it safe to drive a 2023-2025 Solterra with recall 25V744?

NHTSA has not told owners to stop driving, but the risk is real: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

NHTSA describes the risk this way: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

There is no do-not-drive order on this campaign. If your Solterra shows warning lights or behaves differently in a way that involves the display function, have it checked before driving further.

Which vehicles are included in recall 25V744?

Recall 25V744 covers 1,024,407 vehicles: 2023-2025 Lexus ES; 2023-2025 Lexus ES Hybrid; 2024-2025 Lexus GX; 2024-2025 Lexus LC; 2024-2025 Lexus LC Hybrid; 2023-2025 Lexus LS; 2023-2025 Lexus LS Hybrid; 2022-2024 Lexus LX; 2025 Lexus LX Hybrid; 2022-2025 Lexus NX; 2022-2025 Lexus NX Hybrid; 2023 Lexus NX Plug-IN Hybrid; 2023-2026 Lexus RX; 2023-2025 Lexus RX Hybrid; 2024-2026 Lexus RX Plug-IN Hybrid; 2023-2025 Lexus RZ; 2024-2026 Lexus TX; 2024-2026 Lexus TX Hybrid; 2024-2026 Lexus TX Plug-IN Hybrid; 2023-2025 Subaru Solterra; 2023-2025 Toyota BZ4X; 2025-2026 Toyota Camry Hybrid; 2023-2026 Toyota Crown; 2025 Toyota Crown Signia; 2024-2026 Toyota Grand Highlander; 2024-2026 Toyota Grand Highlander Hybrid; 2023-2025 Toyota Highlander; 2023-2025 Toyota Highlander Hybrid; 2024-2025 Toyota Land Cruiser Hybrid; 2023-2025 Toyota Mirai; 2023-2025 Toyota Prius; 2025 Toyota Prius Plug-IN Hybrid; 2023-2024 Toyota Prius Prime; 2023-2025 Toyota RAV4; 2023-2025 Toyota RAV4 Hybrid; 2025 Toyota RAV4 Plug-IN Hybrid; 2023-2024 Toyota RAV4 Prime; 2025 Toyota Sienna Hybrid; 2023-2024 Toyota Venza Hybrid.

NHTSA lists 1,024,407 vehicles in this campaign, built June 20, 2022 to October 9, 2025. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Solterra backup camera display recall?

Yes. Dealers will update the parking assist software, free of charge.

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Manufacturer recall number: 25TB13/25LB06/WRE25.

When was recall 25V744 announced?

Toyota Motor Corporation reported recall 25V744 to NHTSA on October 30, 2025.

This recall was filed 11 months ago, and vehicles were built over a span of 1207 days. If your Solterra was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Solterra is part of recall 25V744?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V744 is open on your Solterra, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 25V744000 is open on your Solterra, it will be listed there, along with Subaru recall number 25TB13/25LB06/WRE25. You can also ask any Subaru dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should Solterra owners do about recall 25V744?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V744000 applies to your Solterra.
2. Book the recall appointment with any authorized Subaru dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Keep a simple log of any display function symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are Solterra owners reporting to NHTSA?

Owners have filed 2,512 complaints with NHTSA about these vehicles since 2020, 8 of them about the rearview camera.

NHTSA’s public complaint database lists 2,512 owner complaints filed since 2020 for the vehicles in this recall, and 8 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2025 Toyota Sienna Hybrid: 267 complaints in total, 2 about the rearview camera
• 2024 Toyota Grand Highlander: 233 complaints in total, 1 about the rearview camera
• 2023 Toyota Highlander: 181 complaints in total, 0 about the rearview camera
• 2024 Toyota RAV4: 174 complaints in total, 0 about the rearview camera
• 2025 Toyota Camry Hybrid: 163 complaints in total, 0 about the rearview camera
• 2023 Toyota RAV4: 157 complaints in total, 0 about the rearview camera
• 2026 Toyota Camry Hybrid: 133 complaints in total, 0 about the rearview camera
• 2025 Toyota RAV4: 87 complaints in total, 0 about the rearview camera

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notifications of NHTSA Campaign Numbers: 25V744000 (Back Over Prevention) and 25V668000 (Seats); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available.

2025 Toyota Sienna Hybrid owner, AZ, NHTSA complaint 11717668, filed February 12, 2026

The contact owns a 2025 Toyota Grand Highlander. The contact stated while reversing, the back over prevention system failed to function as intended. The contact stated that the image was visible; however, there was no tone alert. Additionally, there was a message indicating that the Adaptive Cruise Control was unavailable and to see the dealer.

2025 Toyota Grand Highlander owner, KY, NHTSA complaint 11664671, filed June 3, 2025

The contact owns a 2025 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 25V744000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2025 Toyota Grand Highlander owner, IL, NHTSA complaint 11713620, filed January 27, 2026

Can recall 25V744 make my Solterra a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 25V744000 does not automatically make your Solterra a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

Rearview camera faults are frequently fixed with a software update, but owners report the screen going black again weeks later. If that happens with your 2023-2025 Subaru Solterra, each return visit should be documented.

This campaign follows an earlier recall for the same issue. A second recall can mean the first remedy failed, and repeated repair attempts on the same defect are the core of most lemon law claims.

Earlier campaigns on these vehicles involving the same component: 24V124000.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 25V744