2023 Toyota Mirai Backup Camera Display Recall (24V124)

Recall 24V124 at a glance

What is wrong with the 2023 Toyota Mirai in recall 24V124?

Due to incorrect programming of the parking-assist electronic control unit (ECU) software, the rearview camera image may not immediately display within a couple of seconds after the shifter is placed into reverse.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Mirai, Lexus LS500, LS500H, 2023-2024 Lexus ES250, ES300H, ES350, 2024 Lexus LC500, and LC500H vehicles equipped with a Panoramic View Monitor (PVM) system. Due to incorrect programming of the parking-assist electronic control unit (ECU) software, the rearview camera image may not immediately display within a couple of seconds after the shifter is placed into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Is it safe to drive a 2023 Mirai with recall 24V124?

NHTSA has not told owners to stop driving, but the risk is real: A rearview camera that fails to display an image can reduce the driver's rear view, increasing the risk of a crash.

NHTSA describes the risk this way: A rearview camera that fails to display an image can reduce the driver's rear view, increasing the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the display function.

Which vehicles are included in recall 24V124?

Recall 24V124 covers 18,616 vehicles: 2023-2024 Lexus ES; 2023-2024 Lexus ES Hybrid; 2024 Lexus LC; 2024 Lexus LC Hybrid; 2023 Lexus LS; 2023 Lexus LS Hybrid; 2023 Toyota Mirai.

NHTSA lists 18,616 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Mirai backup camera display recall?

Yes. Dealers will update the parking assist ECU software, free of charge.

Dealers will update the parking assist ECU software, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA01 and 24LA01.

Manufacturer recall number: 24TA01 / 24LA01.

When was recall 24V124 announced?

Toyota Motor Corporation reported recall 24V124 to NHTSA on February 21, 2024. NHTSA lists the owner letter date as April 10, 2024.

This recall was filed 31 months ago. If your Mirai was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Mirai is part of recall 24V124?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V124 is open on your Mirai, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V124000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should Mirai owners do about recall 24V124?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V124000 applies to your Mirai.
2. Book the recall appointment with any authorized Toyota dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any display function symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are Mirai owners reporting to NHTSA?

Owners have filed 29 complaints with NHTSA about these vehicles since 2020, 0 of them about the rearview camera.

Too few NHTSA complaints about the rearview camera have been filed since recall 24V124 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 29 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2023 Lexus ES: 10 complaints in total, 0 about the rearview camera
• 2024 Lexus ES: 9 complaints in total, 0 about the rearview camera
• 2023 Toyota Mirai: 6 complaints in total, 0 about the rearview camera
• 2024 Lexus LC: 3 complaints in total, 0 about the rearview camera
• 2023 Lexus LS: 1 complaints in total, 0 about the rearview camera
• 2024 Lexus LC Hybrid: 0 complaints in total, 0 about the rearview camera
• 2023 Lexus ES Hybrid: 0 complaints in total, 0 about the rearview camera
• 2023 Lexus LS Hybrid: 0 complaints in total, 0 about the rearview camera

Can recall 24V124 make my Mirai a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

A rearview camera that blanks out or freezes is a safety issue because federal rules require a working backup image. Camera problems are often software related, and many owners see them come back after an update.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Mirai went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V124