2023-2024 Rivian Edv Headlight Recall (24V367)

Recall 24V367 at a glance

What is wrong with the 2023-2024 Rivian Edv in recall 24V367?

The headlights may be improperly aimed.

Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."

Is it safe to drive a 2023-2024 Edv with recall 24V367?

NHTSA has not told owners to stop driving, but the risk is real: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.

NHTSA describes the risk this way: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.

There is no do-not-drive order on this campaign. If your Edv shows warning lights or behaves differently in a way that involves the headlights, have it checked before driving further.

Which vehicles are included in recall 24V367?

Recall 24V367 covers 2,334 vehicles: 2023-2024 Rivian Edv; 2023-2024 Rivian R1S; 2023-2024 Rivian R1T.

NHTSA lists 2,334 vehicles in this campaign, built April 7, 2023 to March 25, 2024. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Edv headlight recall?

Yes. Rivian will inspect and adjust the headlight alignment as necessary, free of charge.

Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.

When was recall 24V367 announced?

Rivian Automotive, LLC reported recall 24V367 to NHTSA on May 23, 2024. NHTSA lists the owner letter date as June 28, 2024.

This recall was filed 28 months ago, and vehicles were built over a span of 353 days. If your Edv was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Edv is part of recall 24V367?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V367 is open on your Edv, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2023-2024 Edv vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should Edv owners do about recall 24V367?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V367000 applies to your Edv.
2. Call a Rivian dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the headlights happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are Edv owners reporting to NHTSA?

Owners have filed 154 complaints with NHTSA about these vehicles since 2020, 2 of them about the lighting and visibility.

Too few NHTSA complaints about the lighting and visibility have been filed since recall 24V367 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 154 owner complaints filed since 2020 for the vehicles in this recall, and 2 of them involve the lighting and visibility. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2023 Rivian R1S: 75 complaints in total, 1 about the lighting and visibility
• 2023 Rivian R1T: 38 complaints in total, 1 about the lighting and visibility
• 2024 Rivian R1S: 17 complaints in total, 0 about the lighting and visibility
• 2023 Rivian Edv: 15 complaints in total, 0 about the lighting and visibility
• 2024 Rivian R1T: 9 complaints in total, 0 about the lighting and visibility
• 2024 Rivian Edv: 0 complaints in total, 0 about the lighting and visibility

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

Rivian pushed a software update to owners on the evening of 11/13/2023. This update made the driver information and infotainment screens non-functional and also disabled all driver saftey aids and any ability to turn exterior lights or windshield wipers off or on.

2023 Rivian R1S owner, TX, NHTSA complaint 11555051, filed November 14, 2023

There is no defrost mechanism for the headlights. Because they are LED lamps and cool to the tuch, they are prone to snow buildup and greatly reduced visibility.

2023 Rivian R1T owner, CO, NHTSA complaint 11559435, filed December 11, 2023

Can recall 24V367 make my Edv a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 24V367000 does not automatically make your Edv a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

A headlight, wiper or visibility defect on the 2023-2024 Rivian Edv can make night or rain driving unsafe, and repeat repairs for the same problem count toward a lemon law claim.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Edv went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V367