NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 13 complaints against the 2024 Rivian R1S. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2024 Rivian R1S complaints directly on the NHTSA complaint database.
The 2024 Rivian R1s has generated 13 NHTSA complaints and has 6 active recalls. If your 2024 Rivian R1s has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Rivian pays all attorney fees when we prevail. You pay nothing.
Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2024 Rivian R1s has 1 NHTSA complaint for this defect type. Owner reports include: “Car suddenly lost control, making zig zag movements, none of the safety sensors were working, car went off road and crashed into freeway side fence. Windows airbags deployed on driver window and passenger window behind driver seat” (NHTSA Complaint #11719573)
The 2024 Rivian R1s has generated 1 NHTSA complaint for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “While backing very slowly into a parking space, I lightly contacted small twigs (please see photo) with the vehicle. There was no impact with another vehicle, pole, wall, or solid object, and no significant force was applied. A child seated in the third row mentioned hearing a light scraping sound. Immediately afterward, the rear window suddenly and violently exploded, sending glass shards into the interior of the vehicle. The glass dispersed forward into the cabin, creating a significant safety hazard for the occupants, including children. There was no prior damage to the window, no visible cracks before the incident, and no collision that would reasonably explain the shattering of tempered glass. The explosion appeared spontaneous and disproportionate to the minor contact with twigs. This incident raises serious concerns about rear window glass integrity and the risk of injury to passengers, particularly children seated near the rear of the vehicle.” (NHTSA Complaint #11707817)
The 2024 Rivian R1s has generated 1 NHTSA complaint for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The contact owns a 2024 Rivian R1S. The contact stated that while the vehicle was parked, the rear windshield shattered without impact. The contact’s husband was outside and heard an abnormal cracking sound coming from the vehicle. The contact’s husband witnessed the rear windshield shattering and bulging outwards. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for inspection at the owner’s expense. The contact stated that upon investigating the failure, the contact found out that nickel was used in the tempered glass, which weakened the glass. The contact had safety concerns about driving the vehicle. The failure mileage was 43,511.” (NHTSA Complaint #11701342)
Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2024 Rivian R1s has 1 NHTSA complaint for this defect type. Owner reports include: “Vehicle was involved in a rear end collision. Vehicle was setup to have Emergency Braking enabled and used the Rivian High Regen setting (one pedal driving). In freeway traffic, the vehicle in front slowed quickly. The vehicle initiated emergency braking, but when the vehicle in front sped away, the vehicle failed to release emergency braking thus resulting in the car behind hitting my Rivian. There was no vehicle to the right of my car. I should have been able to accelerate out of the way and move to the right. It would appear the Rivian system requires a FULL STOP. I was unable to accelerate to mitigate the rear collision damage. Secondly, the vehicle acted like it did not recognize HIGH REGEN setting as a brake input. I have had multiple time where it flashed at me to brake and the HIGH REGEN setting was stopping the vehicle. This is not acceptable. Rivian was contacted and the vehicle taken for service and repair. I was informed that they reviewed the accident and that all systems checked okay. Rivian noted that I did request acceleration from the car, but I did not hold the accelerator long enough for the vehicle to allow me to regain control. I have asked what the threshold is to regain control and they were unable to answer. Minimally I would hope they can describe how their system has been designed so that I can properly drive their vehicle. Ideally, the system should display emergency information on how to override in the event it forces the car to stop on a freeway. I am sure the Rivian system is smart enough to see that I was on a freeway and I would hope smart enough to detect that I could have safely moved to the right as other cars did to avoid collision. I firmly believe the incident could have been avoided. Vehicle had all cameras enabled and full accident is recorded and available for review. Rivian also collected vehicle diagnostic logs.” (NHTSA Complaint #11691672)
Suspension problems affect vehicle handling and ride quality. For the 2024 Rivian R1s, reported issues include clunking noises, premature wear, and handling instability. With 1 NHTSA complaint on record, this defect has a documented pattern. Owner reports include: “clunking/thumping noise coming from front end over speed bumps like something is loose or going to fall apart. have taken car into service few times and was told its normal, its getting worse. Online forum threads have mentioned same issue , I am afraid one of these days something going to snap and cause a breakdown or even worse terrible accident.” (NHTSA Complaint #11663610)
The following 6 recalls have been issued for the 2024 Rivian R1s by the NHTSA or Rivian. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: EQUIPMENT:OTHER:LABELS
Defect: See NHTSA database for details.
Risk: Without the dashboard label, operators may be unaware of the increased risks that an air bag poses to an infant or child in the front seat, increasing the risk of injury to occupants.
Remedy: Rivian mailed owners the warning label information, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian’s number for this recall is FSAM-1429.
Component: EXTERIOR LIGHTING:HEADLIGHTS
Defect: See NHTSA database for details.
Risk: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver’s visibility and increasing the risk of a crash.
Remedy: Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian’s number for this recall is FSAM-1445.
Component: AIR BAGS:CRITICAL FASTENERS
Defect: See NHTSA database for details.
Risk: Damaged pillar trim panel clips can result in improper side curtain air bag deployment, increasing the risk of injury during a crash.
Remedy: Rivian will replace the pillar trim panels, free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Rivian customer service at 1-888-748-4261. Rivian’s number for this recall is FSAM 1464.
Component: SEAT BELTS:FRONT:ANCHORAGE
Defect: See NHTSA database for details.
Risk: An improperly secured seat belt may not restrain an occupant as intended, increasing the risk of injury during a crash.
Remedy: Rivian will inspect and properly secure the seat belt anchorage assemblies as necessary, free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Rivian customer service at 1-888-748-4261. Rivian’s number for this recall is FSAM-1681.
Component: SUSPENSION:CRITICAL FASTENERS
Defect: See NHTSA database for details.
Risk: The toe link joint may separate, increasing the risk of a crash.
Remedy: Rivian will replace the rear toe link bolts, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian’s number for this recall is FSAM-1794. Vehicle Identification Numbers (VINs) involved in this recall will be sea
Component: SEAT BELTS:CRITICAL FASTENERS
Defect: See NHTSA database for details.
Risk: An improperly secured seat belt retractor may not adequately restrain the seat occupant, increasing the risk of injury during a crash.
Remedy: Rivian will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed March 2, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian’s number for this recall is FSAM-1795.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2024 Rivian R1s:
Once the presumption is triggered, the burden shifts to Rivian to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Rivian must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2024 Rivian R1s qualifies as a lemon under California law, Rivian may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Rivian a reasonable opportunity to fix the defect. Visit different authorized Rivian dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Rivian pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Rivian a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Rivian is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2024 Rivian R1s has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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