2023 Rivian R1S

Air Bags

Airbag defects are safety-critical and may trigger California’s two-repair threshold under Cal. Civ. Code § 1793.22. The 2023 Rivian R1s has 12 NHTSA complaints on record related to airbag warning lights, unexpected deployment, and sensor failures. Owner reports include: “Yesterday was the 3rd time in 2 months that the vehicle displayed a “Airbag System needs service – Drive with caution until serviced” warning. I have taken it to Rivian 2 times where each time they replaced various components of the airbag system and it was reported to be fixed. Yesterday the warning returned. I am extremely concerned that Rivian does not have the ability to properly diagnose and or fix whatever the underlying issue is regarding my airbag system. I am now scheduled to take my vehicle in for the 3rd time for them to “try to figure it out”.” (NHTSA Complaint #11723046)

Air Bags,Seats

Airbag defects are safety-critical and may trigger California’s two-repair threshold under Cal. Civ. Code § 1793.22. The 2023 Rivian R1s has 10 NHTSA complaints on record related to airbag warning lights, unexpected deployment, and sensor failures. Owner reports include: “the sensitivity of the airbag sensor on the passenger seat is not functioning properly in my opinion. there are times when there is a passenger present and seated, the car is showing that the passenger airbag is off. I took the car to Rivian service center. They indicated that they could not replicate the problem and that to make sure the passengers are over 110 lbs. They also noted that with future software update, they may make it better, which indicates to me that they know there is a problem. I know for a fact that my passengers have been over 110 lbs.” (NHTSA Complaint #11638491)

Other Systems

The 2023 Rivian R1s has generated 6 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The horn is far to quiet to be heard by other drivers. This creates a dangerous situation in many common circumstances on the road and highway.” (NHTSA Complaint #11690848)

Air Bags,Seat Belts

Airbag defects are safety-critical and may trigger California’s two-repair threshold under Cal. Civ. Code § 1793.22. The 2023 Rivian R1s has 3 NHTSA complaints on record related to airbag warning lights, unexpected deployment, and sensor failures. Owner reports include: “The Rivian is designed to kill fat people. The Airbag for the passenger seat does not function if there is a large person in the seat or the seat is very far forward with a normal person. When someone sits in the passenger seat the lower left corner of the central display changes from “Passenger Airbag Off” to the passenger climate control display. If you pull the seatbelt all the way out the display reverts back to the “Passenger Airbag Off” sign. The seat belt has to retract about 6 inches back into the B pillar for the climate control display to come back on. If the seat belt can’t retract far enough back into the B pillar, you have to drive around with an inoperable passenger seatbelt. I have been able to duplicate this feature on every Rivian I have tried it on. This has been reported to Rivian. A mechanic was sent to my house to repair this. It couldn’t be repaired as expected. I was told the problem would be elevated to a safety issue and sent to engineering. That was in the beginning of February 2024. No answers or fix yet. I have video of the problem, but mp4 files are not accepted below. Please contact me if you would like video.” (NHTSA Complaint #11589863)

Steering

Steering defects can create unpredictable vehicle behavior and qualify as safety-related under California lemon law. Reported issues on the 2023 Rivian R1s include pulling, vibration, loss of power steering, and electronic steering warnings. 2 NHTSA complaints have been filed in this category. Owner reports include: “I am experiencing an ongoing and unresolved steering column defect in my 2023 Rivian R1S, which creates a serious safety risk while driving. Issue Details: The steering wheel drops unexpectedly when weight is applied, even lightly. This occurs both while the vehicle is stationary and while driving, including when hitting small bumps in the road. The issue compromises steering stability and could lead to a loss of vehicle control. Repair Attempts & Rivian’s Response: I have taken the vehicle to Rivian Service Centers four times for this issue. Rivian has replaced the steering column three times (May 2024, July 2024, January 2025), but the issue persists. Rivian has now claimed this is a “normal characteristic” of the vehicle, despite previously acknowledging it as a defect and attempting multiple fixes. I requested a written statement regarding their refusal to fix the issue further, but they have not responded. Safety Concern: My father currently drives the vehicle, and I am deeply concerned that the steering column could fail while he is driving, leading to an accident. The steering instability may cause loss of control, particularly at higher speeds or in emergency maneuvers. Rivian’s failure to fix this issue despite multiple repair attempts indicates a potential systemic defect that could affect other Rivian R1S vehicles. Requested Action: I am filing this complaint to document this safety hazard and request that the NHTSA investigate whether this defect affects other Rivian vehicles. Given that Rivian has failed to properly address this issue, I urge the NHTSA to take action to ensure driver safety, including a potential recall if necessary.” (NHTSA Complaint #11645757)

Active NHTSA Recalls — 2023 Rivian R1s

The following 9 recalls have been issued for the 2023 Rivian R1s by the NHTSA or Rivian. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.

California Lemon Law — Song-Beverly Act

California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.

Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2023 Rivian R1s:

• 4+ repair attempts for the same non-safety defect without resolution
• 2+ repair attempts for a defect likely to cause death or serious bodily injury
• 30+ calendar days out of service for warranty repairs (cumulative, not consecutive)

Once the presumption is triggered, the burden shifts to Rivian to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Rivian must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.

What You Can Recover

If your 2023 Rivian R1s qualifies as a lemon under California law, Rivian may be legally required to:

• Repurchase your vehicle — Full refund of your down payment, all monthly payments, registration fees, and incidental costs (towing, rentals), minus a mileage offset for miles driven before the first repair attempt
• Replace your vehicle — Provide a new, comparable vehicle at no cost to you
• Pay your attorney’s fees — Under § 1794(d), Rivian pays all legal fees if you prevail
• Civil penalty up to 2x damages — If Rivian willfully violated the Act, courts may award double the actual damages

Steps to Protect Your 2023 Rivian R1s Claim

Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.

Step 2: Keep returning for repairs. You must give Rivian a reasonable opportunity to fix the defect. Visit different authorized Rivian dealers if needed and ask for written documentation of each visit.

Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Rivian pays your fees if you win.

Step 4: Send a demand letter. Your attorney will send Rivian a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.

2023 Rivian R1s Lemon Law Questions

How many repair attempts qualify my 2023 Rivian R1s as a lemon?

Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.

Does Rivian pay my attorney fees?

Yes. Under Cal. Civ. Code § 1794(d), Rivian is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.

Can I file a lemon law claim without an active recall?

Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.

What is the time limit to file a lemon law claim for my 2023 Rivian R1s?

California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.