2021-2023 Ram 1500 Rearview Mirrors and Devices Recall (24V754)
Chrysler (FCA US, LLC) · 31,676 vehicles · Reported October 10, 2024
Chrysler (FCA US, LLC) is recalling 31,676 2021-2023 Ram 1500 vehicles. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." Detached mirror glass can reduce driver visibility, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 24V754 at a glance
| NHTSA campaign number | 24V754000 |
|---|---|
| Manufacturer recall number | 86B |
| Date reported to NHTSA | October 10, 2024 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Vehicles | 2021-2023 Ram 1500 |
| Units affected | 31,676 |
| Component | Visibility > Rearview Mirrors / Devices |
| Safety risk | Detached mirror glass can reduce driver visibility, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2021-2023 Ram 1500 in recall 24V754?
The mirror glass may detach from the driver's side heated trailer tow rearview mirror.
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Is it safe to drive a 2021-2023 1500 with recall 24V754?
NHTSA has not told owners to stop driving, but the risk is real: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
NHTSA describes the risk this way: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the rearview mirrors and devices.
Which vehicles are included in recall 24V754?
Recall 24V754 covers 31,676 vehicles: 2021-2023 Ram 1500.
NHTSA lists 31,676 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2023 | Ram | 1500 |
What is the fix for the 1500 rearview mirrors and devices recall?
Yes. Dealers will replace the mirror glass, free of charge.
Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.
When was recall 24V754 announced?
Chrysler (FCA US, LLC) reported recall 24V754 to NHTSA on October 10, 2024. NHTSA lists the owner letter date as December 5, 2024.
| Date | What happened |
|---|---|
| October 10, 2024 | Chrysler (FCA US, LLC) filed the defect report with NHTSA; NHTSA assigned campaign 24V754000. |
| December 5, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 24 months ago. If your 1500 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my 1500 is part of recall 24V754?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V754 is open on your 1500, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 24V754000 is open on your 1500, it will be listed there, along with Ram recall number 86B. You can also ask any Ram dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should 1500 owners do about recall 24V754?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V754000 applies to your 1500.
- Call a Ram dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the rearview mirrors and devices happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are 1500 owners reporting to NHTSA?
Owners have filed 1,496 complaints with NHTSA about these vehicles since 2020, 42 of them about the lighting and visibility.
Since recall 24V754 was reported on October 10, 2024, owners have filed 24 complaints with NHTSA about the lighting and visibility on these vehicles. 5 of them (21%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the lighting and visibility and were received on or after October 10, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related lighting and visibility issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 1,496 owner complaints filed since 2020 for the vehicles in this recall, and 42 of them involve the lighting and visibility. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2021 Ram 1500: 679 complaints in total, 12 about the lighting and visibility
- 2022 Ram 1500: 616 complaints in total, 15 about the lighting and visibility
- 2023 Ram 1500: 201 complaints in total, 15 about the lighting and visibility
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
Left hand turn single will not cancel/turn off. I see that there was a recall on this but my truck was/in not part of it…
2021 Ram 1500 owner, MN, NHTSA complaint 11643087, filed February 17, 2025
The contact owns a 2021 Ram 1500. The contact stated there was rainwater leaking into the rear passenger’s side cabin of the vehicle. The vehicle was taken to the local dealer, who replaced the third brake light and applied sealant; however, the leak persisted.
2021 Ram 1500 owner, GA, NHTSA complaint 11654707, filed April 15, 2025
After a simple battery replacement, the entire infotainment system and computer for the vehicle crashed. Safety systems and other safety systems for the vehicle connected to the main computer can no longer be controlled, including parking sensors and other equipment and the battery continues to go dead. Many other owners are having the same issue.
2021 Ram 1500 owner, MN, NHTSA complaint 11663701, filed May 29, 2025
Can recall 24V754 make my 1500 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 24V754000 does not automatically make your 1500 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
A headlight, wiper or visibility defect on the 2021-2023 Ram 1500 can make night or rain driving unsafe, and repeat repairs for the same problem count toward a lemon law claim.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021-2023 Ram 1500 has needed other repairs for the same defect, those visits count toward a lemon law claim.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your 1500 been back to the dealer for this problem?
Call 877-536-6620Other Ram 1500 recalls
Frequently asked questions about recall 24V754
Did the recall 24V754 fix work?
Since recall 24V754 was reported on October 10, 2024, owners have filed 24 complaints with NHTSA about the lighting and visibility on these vehicles. 5 of them (21%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed December 5, 2024.
Is the 24V754000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my 1500 is part of recall 24V754000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V754000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ram. Prior results do not guarantee a similar outcome.