2023-2024 Ram 1500 Driver Clockspring Recall (24V199)

Recall 24V199 at a glance

What is wrong with the 2023-2024 Ram 1500 in recall 24V199?

, and Chrysler Voyager vehicles.

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Is it safe to drive a 2023-2024 1500 with recall 24V199?

NHTSA has not told owners to stop driving, but the risk is real: An air bag that does not deploy in a crash can increase the risk of injury.

NHTSA describes the risk this way: An air bag that does not deploy in a crash can increase the risk of injury.

There is no do-not-drive order on this campaign. If your 1500 shows warning lights or behaves differently in a way that involves the driver clockspring and spiral cassette, have it checked before driving further.

Which vehicles are included in recall 24V199?

Recall 24V199 covers 38,164 vehicles: 2023-2024 Chrysler Pacifica; 2023 Chrysler Voyager; 2023 Jeep Gladiator; 2023 Jeep Grand Cherokee; 2023-2024 Jeep Grand Wagoneer; 2023-2024 Jeep Wagoneer; 2023-2024 Jeep Wrangler; 2023-2024 Ram 1500; 2023-2024 Ram 2500; 2023-2024 Ram 3500.

NHTSA lists 38,164 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the 1500 driver clockspring recall?

Yes. Dealers will inspect and replace the steering column control module, as necessary free of charge.

Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Manufacturer recall number: 14B,33B,34B,35B,36B.

When was recall 24V199 announced?

Chrysler (FCA US, LLC) reported recall 24V199 to NHTSA on March 14, 2024. NHTSA lists the owner letter date as April 11, 2024.

This recall was filed 31 months ago. If your 1500 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my 1500 is part of recall 24V199?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V199 is open on your 1500, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2023-2024 1500 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should 1500 owners do about recall 24V199?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V199000 applies to your 1500.
2. Book the recall appointment with any authorized Ram dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Write down when symptoms involving the driver clockspring and spiral cassette happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are 1500 owners reporting to NHTSA?

Owners have filed 2,421 complaints with NHTSA about these vehicles since 2020, 92 of them about the air bags.

NHTSA’s public complaint database lists 2,421 owner complaints filed since 2020 for the vehicles in this recall, and 92 of them involve the air bags. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2024 Jeep Wrangler: 728 complaints in total, 3 about the air bags
• 2023 Jeep Grand Cherokee: 388 complaints in total, 10 about the air bags
• 2023 Jeep Wrangler: 365 complaints in total, 3 about the air bags
• 2023 Ram 1500: 201 complaints in total, 6 about the air bags
• 2023 Chrysler Pacifica: 152 complaints in total, 34 about the air bags
• 2023 Jeep Wagoneer: 108 complaints in total, 2 about the air bags
• 2024 Ram 1500: 74 complaints in total, 4 about the air bags
• 2024 Ram 2500: 59 complaints in total, 3 about the air bags

Here is what some owners told NHTSA, in their own words (excerpts, unverified):

The truck has been to the dealer on multiple occasions because I continue to receive airbag system alerts. When the alert comes on a warning displays on the console that the airbag system has malfunctioned. The dealer states the clock spring needs to be replaced. I’ve been waiting since November 22, 2024 for the part.

2023 Ram 1500 owner, NJ, NHTSA complaint 11669794, filed June 27, 2025

Turn signal lever wouldn’t return to neutral position after completing a left turn. There was already a recall for this but my truck somehow passed inspection and so the component was never replaced. Since it ‘passed’ the recall was closed. I will have to pay out of pocket ($1,099) to replace.

2023 Ram 1500 owner, IL, NHTSA complaint 11753456, filed July 29, 2026

I was sitting stoped in a parking lot and the vehicles etorque shut the engine off. When I took my foot off the brake the vehicle accelerated on its own and hit a light pole. Also airbags didn’t deploy. I was roughly 10 feet from the pole .

2023 Ram 1500 owner, TN, NHTSA complaint 11519897, filed May 1, 2023

Can recall 24V199 make my 1500 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Air bag defects are hidden until the moment they matter most. A recall repair may replace an inflator or sensor, but if warning lights return or the system faults again, that is a repeat repair for a safety defect.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2023-2024 Ram 1500 has needed other repairs for the same defect, those visits count toward a lemon law claim.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V199