NHTSA Recall 23V799000

2023 Ram 1500 Steering Control Module Recall (23V799)

Chrysler (FCA US, LLC) · 185,251 vehicles · Reported November 28, 2023

Repeat recall
✓ Reviewed by Jacob Shayesteh, Esq.·Updated October 2026
185,251
Vehicles affected
27
Steering complaints
4
Repeat-problem reports since recall
Available
Fix status
8
Other recalls, same models

Chrysler (FCA US, LLC) is recalling 185,251 2023 Ram 1500; 2023-2024 Ram 2500; 2023-2024 Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment." Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash. Dealers will make the repair free of charge.

Recall 23V799 at a glance

NHTSA campaign number23V799000
Manufacturer recall numberB2A & D5A
Date reported to NHTSANovember 28, 2023
ManufacturerChrysler (FCA US, LLC)
Vehicles2023 Ram 1500; 2023-2024 Ram 2500; 2023-2024 Ram 3500
Units affected185,251
ComponentSteering > Steering Control Module
Safety riskTurn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
FixAvailable at dealers

What is wrong with the 2023 Ram 1500 in recall 23V799?

The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used.

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Is it safe to drive a 2023 1500 with recall 23V799?

NHTSA has not told owners to stop driving, but the risk is real: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

NHTSA describes the risk this way: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the steering control module.

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Which vehicles are included in recall 23V799?

Recall 23V799 covers 185,251 vehicles: 2023 Ram 1500; 2023-2024 Ram 2500; 2023-2024 Ram 3500.

NHTSA lists 185,251 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

Model yearsMakeModel
2023Ram1500
2023-2024Ram2500
2023-2024Ram3500

What is the fix for the 1500 steering control module recall?

Yes. Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge.

Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Manufacturer recall number: B2A & D5A.

When was recall 23V799 announced?

Chrysler (FCA US, LLC) reported recall 23V799 to NHTSA on November 28, 2023. NHTSA lists the owner letter date as December 19, 2023.

DateWhat happened
November 28, 2023Chrysler (FCA US, LLC) filed the defect report with NHTSA; NHTSA assigned campaign 23V799000.
December 19, 2023Owner notification letters mailed (per NHTSA).

This recall was filed 34 months ago. If your 1500 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my 1500 is part of recall 23V799?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V799 is open on your 1500, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2023 1500 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should 1500 owners do about recall 23V799?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

  1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V799000 applies to your 1500.
  2. Book the recall appointment with any authorized Ram dealer. Ask up front whether parts are available and how long the vehicle will be there.
  3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
  4. Write down when symptoms involving the steering control module happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
  5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
  6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are 1500 owners reporting to NHTSA?

Owners have filed 370 complaints with NHTSA about these vehicles since 2020, 27 of them about the steering.

Since recall 23V799 was reported on November 28, 2023, owners have filed 25 complaints with NHTSA about the steering on these vehicles. 4 of them (16%) describe the same problem happening more than once or coming back after a repair attempt.

How we counted: we matched NHTSA owner complaints for the model years in this recall that list the steering and were received on or after November 28, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related steering issue rather than this exact defect; automated text matching can miss or misread some reports.

NHTSA’s public complaint database lists 370 owner complaints filed since 2020 for the vehicles in this recall, and 27 of them involve the steering. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

  • 2023 Ram 1500: 201 complaints in total, 18 about the steering
  • 2024 Ram 2500: 59 complaints in total, 1 about the steering
  • 2023 Ram 2500: 49 complaints in total, 5 about the steering
  • 2024 Ram 3500: 44 complaints in total, 2 about the steering
  • 2023 Ram 3500: 17 complaints in total, 1 about the steering

Examples of what owners have reported to NHTSA (unverified excerpts):

Driving vehicle and made a left turn and the power steering stopped working and the brakes went spongy. Made the turn and the power steering started working again. It did it five other times on the same drive, over a fifteen minute period of time.

2023 Ram 3500 owner, AZ, NHTSA complaint 11551790, filed October 25, 2023

SCCM Internal failure that the dealer is calling an Air Bag Clock Spring failure. Safety Recall 33B and 14B already exist for my make and year of vehicle, but do not cover my VIN. The turn signal gets stuck leading to a hazard for the operator and those around.

2024 Ram 3500 owner, GA, NHTSA complaint 11663759, filed May 29, 2025

The contact owns a 2024 Ram 3500. The contact stated that the steering wheel buttons had become inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed with clockspring failure. The contact was informed that the clockspring needed to be replaced.

2024 Ram 3500 owner, TX, NHTSA complaint 11729671, filed April 7, 2026

Can recall 23V799 make my 1500 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 23V799000 does not automatically make your 1500 a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

A steering problem on the 2023 Ram 1500 is the kind of safety defect that California law treats seriously. Fewer repair attempts may be needed for a claim than with a comfort or convenience defect.

This is not the first recall for this problem. When a manufacturer has to recall the same steering control module again, that suggests the earlier fix did not work. If your 2023 Ram 1500 has had this repair more than once, keep every repair order.

Earlier campaigns on these vehicles involving the same component: 21V918000.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.

The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.

If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.

Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.

Has your 1500 been back to the dealer for this problem?

Call 877-536-6620

Other Ram 1500 recalls

Free case review

Recall 23V799000. Tell us what is happening with your vehicle.

Or call 877-536-6620

Submitting this form does not create an attorney-client relationship. We use your information to respond to your request. See our privacy policy.

Frequently asked questions about recall 23V799

Did the recall 23V799 fix work?

Since recall 23V799 was reported on November 28, 2023, owners have filed 25 complaints with NHTSA about the steering on these vehicles. 4 of them (16%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.

When will owners be notified?

According to NHTSA, owner notification letters were or are scheduled to be mailed December 19, 2023.

Is the 23V799000 recall repair free?

Yes. Safety recall repairs are done free of charge at authorized dealers.

How do I know if my 1500 is part of recall 23V799000?

Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.

Does a recall mean my car is a lemon?

Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.

Does the recall fixing my car mean I have no case?

Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.

Do used cars qualify for California lemon law?

We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.

How long does a recall lemon law case take?

Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.

What does a lemon law attorney cost?

You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Sources

Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ram. Prior results do not guarantee a similar outcome.

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