2021-2023 Ram 2500 Relays and Solenoids Recall (23V060)
Chrysler (FCA US, LLC) · 302,067 vehicles · Reported February 9, 2023
Chrysler (FCA US, LLC) is recalling 302,067 2021-2023 Ram 2500; 2021-2023 Ram 3500 vehicles. 7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off. An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury. Park outside and away from buildings until it is repaired.
Recall 23V060 at a glance
| NHTSA campaign number | 23V060000 |
|---|---|
| Manufacturer recall number | 13A |
| Date reported to NHTSA | February 9, 2023 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Vehicles | 2021-2023 Ram 2500; 2021-2023 Ram 3500 |
| Units affected | 302,067 |
| Component | Electrical System > Wiring > Relays / Solenoids |
| Safety risk | An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury. |
| Fix | Available at dealers |
What is wrong with the 2021-2023 Ram 2500 in recall 23V060?
7L Turbo Diesel engine.
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Is it safe to drive a 2021-2023 2500 with recall 23V060?
Park it outside. NHTSA lists a fire risk for recall 23V060, so keep the vehicle away from buildings until it is repaired.
NHTSA lists this as a Park Outside recall because of a fire risk. Park the vehicle outside and away from buildings until the repair is done, even if you have not noticed any problem.
NHTSA describes the risk this way: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Which vehicles are included in recall 23V060?
Recall 23V060 covers 302,067 vehicles: 2021-2023 Ram 2500; 2021-2023 Ram 3500.
NHTSA lists 302,067 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2023 | Ram | 2500 |
| 2021-2023 | Ram | 3500 |
What is the fix for the 2500 relays and solenoids recall?
Yes. Owners are advised to park outside and away from structures until the recall repair is complete.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
When was recall 23V060 announced?
Chrysler (FCA US, LLC) reported recall 23V060 to NHTSA on February 9, 2023. NHTSA lists the owner letter date as April 5, 2023.
| Date | What happened |
|---|---|
| February 9, 2023 | Chrysler (FCA US, LLC) filed the defect report with NHTSA; NHTSA assigned campaign 23V060000. |
| March 28, 2023 | Interim owner notification letters mailed (per NHTSA). |
| April 5, 2023 | Owner notification letters scheduled (per NHTSA). |
This recall was filed 44 months ago. If your 2500 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my 2500 is part of recall 23V060?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V060 is open on your 2500, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V060000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should 2500 owners do about recall 23V060?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V060000 applies to your 2500.
- Park outside and away from buildings until the repair is done.
- Book the recall appointment with any authorized Ram dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the relays and solenoids happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are 2500 owners reporting to NHTSA?
Owners have filed 606 complaints with NHTSA about these vehicles since 2020, 147 of them about the electrical system.
Since recall 23V060 was reported on February 9, 2023, owners have filed 132 complaints with NHTSA about the electrical system on these vehicles. 12 of them (9%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the electrical system and were received on or after February 9, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related electrical system issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 606 owner complaints filed since 2020 for the vehicles in this recall, and 147 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2022 Ram 3500: 189 complaints in total, 23 about the electrical system
- 2022 Ram 2500: 181 complaints in total, 59 about the electrical system
- 2021 Ram 2500: 108 complaints in total, 35 about the electrical system
- 2021 Ram 3500: 62 complaints in total, 17 about the electrical system
- 2023 Ram 2500: 49 complaints in total, 10 about the electrical system
- 2023 Ram 3500: 17 complaints in total, 3 about the electrical system
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
The contact owns a 2023 Ram 3500. The contact stated that while driving or while the vehicle was parked, the air bag warning light was intermittently illuminated. Additionally, the check engine warning light was illuminated, and the seat belt warning light was intermittently illuminated while the seat belt was securely buckled.
2023 Ram 3500 owner, VA, NHTSA complaint 11746488, filed June 25, 2026
Despite having taken my 2023 Ram 3500 HD truck to the Ram dealer 3 times for the same recall, the issue still persists. The recall in question is B2A/NHTSA 23V-799 related to a malfunctioning SCCM that results in high beams activating with left turn signal activation.
2023 Ram 3500 owner, CA, NHTSA complaint 11621770, filed October 24, 2024
The contact owns a 2022 Ram 2500. The contact stated that while attempting to drive out of the driveway, several unknown warning lights illuminated, and the vehicle failed to respond as designed. The vehicle was towed to the local dealer to be diagnosed.
2022 Ram 2500 owner, FL, NHTSA complaint 11636257, filed January 16, 2025
Can recall 23V060 make my 2500 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this relays and solenoids recall means their 2500 qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Intermittent electrical problems are a frequent source of repeat repair visits: the dealer cannot reproduce the fault, the owner brings the 2021-2023 Ram 2500 back, and the problem shows up again.
This is not the first recall for this problem. When a manufacturer has to recall the same relays and solenoids again, that suggests the earlier fix did not work. If your 2021-2023 Ram 2500 has had this repair more than once, keep every repair order.
Earlier campaigns on these vehicles involving the same component: 21V798000.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the 2500 went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your 2500 been back to the dealer for this problem?
Call 877-536-6620Other Ram 2500 recalls
Frequently asked questions about recall 23V060
Did the recall 23V060 fix work?
Since recall 23V060 was reported on February 9, 2023, owners have filed 132 complaints with NHTSA about the electrical system on these vehicles. 12 of them (9%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed April 5, 2023.
Is the 23V060000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my 2500 is part of recall 23V060000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V060000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Ram. Prior results do not guarantee a similar outcome.