2023 Mercedes-Benz AMG C43 Wiring Recall (23V462)
Mercedes-Benz USA, LLC · 8,178 vehicles · Reported June 30, 2023
Mercedes-Benz USA, LLC is recalling 8,178 2023 Mercedes-Benz AMG C43; 2022-2023 Mercedes-Benz C 300 vehicles. The transmission wiring harness may be the incorrect length, which can result in harness damage and a loss of drive power. A loss of drive power can increase the risk of a crash. Dealers will make the repair free of charge.
Recall 23V462 at a glance
| NHTSA campaign number | 23V462000 |
|---|---|
| Manufacturer recall number | 2023070015 |
| Date reported to NHTSA | June 30, 2023 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Vehicles | 2023 Mercedes-Benz AMG C43; 2022-2023 Mercedes-Benz C 300 |
| Units affected | 8,178 |
| Component | Electrical System > Wiring |
| Safety risk | A loss of drive power can increase the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2023 Mercedes-Benz AMG C43 in recall 23V462?
The transmission wiring harness may be the incorrect length, which can result in harness damage and a loss of drive power.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C300 and 2023 AMG C43 vehicles. The transmission wiring harness may be the incorrect length, which can result in harness damage and a loss of drive power.
Is it safe to drive a 2023 AMG C43 with recall 23V462?
NHTSA has not told owners to stop driving, but the risk is real: A loss of drive power can increase the risk of a crash.
NHTSA describes the risk this way: A loss of drive power can increase the risk of a crash.
There is no do-not-drive order on this campaign. If your AMG C43 shows warning lights or behaves differently in a way that involves the wiring, have it checked before driving further.
Which vehicles are included in recall 23V462?
Recall 23V462 covers 8,178 vehicles: 2023 Mercedes-Benz AMG C43; 2022-2023 Mercedes-Benz C 300.
NHTSA lists 8,178 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023 | Mercedes-Benz | AMG C43 |
| 2022-2023 | Mercedes-Benz | C 300 |
What is the fix for the AMG C43 wiring recall?
Yes. Dealers will inspect and repair the transmission wiring harness routing, as necessary, free of charge.
Dealers will inspect and repair the transmission wiring harness routing, as necessary, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070015.
When was recall 23V462 announced?
Mercedes-Benz USA, LLC reported recall 23V462 to NHTSA on June 30, 2023. NHTSA lists the owner letter date as August 18, 2023.
| Date | What happened |
|---|---|
| June 30, 2023 | Mercedes-Benz USA, LLC filed the defect report with NHTSA; NHTSA assigned campaign 23V462000. |
| August 18, 2023 | Owner notification letters mailed (per NHTSA). |
This recall was filed 39 months ago. If your AMG C43 was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my AMG C43 is part of recall 23V462?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V462 is open on your AMG C43, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2023 AMG C43 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should AMG C43 owners do about recall 23V462?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V462000 applies to your AMG C43.
- Call a Mercedes-Benz dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any wiring symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are AMG C43 owners reporting to NHTSA?
Owners have filed 50 complaints with NHTSA about these vehicles since 2020, 12 of them about the electrical system.
Since recall 23V462 was reported on June 30, 2023, owners have filed 5 complaints with NHTSA about the electrical system on these vehicles. 2 of them (40%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the electrical system and were received on or after June 30, 2023, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related electrical system issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 50 owner complaints filed since 2020 for the vehicles in this recall, and 12 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2022 Mercedes-Benz C 300: 25 complaints in total, 7 about the electrical system
- 2023 Mercedes-Benz C 300: 22 complaints in total, 5 about the electrical system
- 2023 Mercedes-Benz AMG C43: 3 complaints in total, 0 about the electrical system
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
First week, the car would take off fast as soon as the brakes were released. Then first time I used the heat there was a crackling sound coming form the side of the center display and it got extremely hot, I was on the FWY driving in the rain.
2023 Mercedes-Benz C 300 owner, CA, NHTSA complaint 11523001, filed May 20, 2023
The contact owns a 2023 Mercedes-Benz C300. The contact stated while driving 50 MPH with the Intelligent Cruise Control activated, with no other vehicles or objects nearby, the vehicle inadvertently slowed down.
2023 Mercedes-Benz C 300 owner, CT, NHTSA complaint 11544088, filed September 12, 2023
The electrical wiring harness of my vehicle completely caught fire making my vehicle stopped working.
2023 Mercedes-Benz C 300 owner, TX, NHTSA complaint 11596594, filed June 25, 2024
Can recall 23V462 make my AMG C43 a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
Electrical faults are hard to diagnose, so dealers often try several fixes before one works, if one works at all. That pattern of repeat visits for the same wiring problem is common in lemon law claims.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your AMG C43 been back to the dealer for this problem?
Call 877-536-6620Other Mercedes-Benz AMG C43 recalls
Frequently asked questions about recall 23V462
Did the recall 23V462 fix work?
Since recall 23V462 was reported on June 30, 2023, owners have filed 5 complaints with NHTSA about the electrical system on these vehicles. 2 of them (40%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed August 18, 2023.
Is the 23V462000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my AMG C43 is part of recall 23V462000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V462000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Mercedes-Benz. Prior results do not guarantee a similar outcome.