2021 Mercedes-Benz Metris Seat Recall (21V106)

Recall 21V106 at a glance

What is wrong with the 2021 Mercedes-Benz Metris in recall 21V106?

The front passenger seat frame base may not have been welded properly.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not have been welded properly.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Is it safe to drive a 2021 Metris with recall 21V106?

NHTSA has not told owners to stop driving, but the risk is real: An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.

NHTSA describes the risk this way: An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the seats.

Which vehicles are included in recall 21V106?

Recall 21V106 covers 4 vehicles: 2021 Mercedes-Benz Metris.

NHTSA lists 4 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Metris seat recall?

Yes. DVUSA will notify owners, and dealers will replace the seat frame base, free of charge.

DVUSA will notify owners, and dealers will replace the seat frame base, free of charge. DVUSA issued owners an interim notification on May 6, 2021. The recall began May 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZNAT.

When was recall 21V106 announced?

Daimler Vans USA, LLC reported recall 21V106 to NHTSA on February 23, 2021.

This recall was filed 68 months ago. If your Metris was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Metris is part of recall 21V106?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 21V106 is open on your Metris, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021 Metris vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should Metris owners do about recall 21V106?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 21V106000 applies to your Metris.
2. Book the recall appointment with any authorized Mercedes-Benz dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Write down when symptoms involving the seats happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Metris owners reporting to NHTSA?

Owners have filed 1 complaints with NHTSA about these vehicles since 2020, 0 of them about the body, doors and seats.

Too few NHTSA complaints about the body, doors and seats have been filed since recall 21V106 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 1 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2021 Mercedes-Benz Metris: 1 complaints in total, 0 about the body, doors and seats

Can recall 21V106 make my Metris a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Body and latch defects on the 2021 Mercedes-Benz Metris may seem minor until a door opens while driving or a seat will not lock. Problems that return after repair belong in your records.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Metris went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 21V106