2021 Mercedes-Benz AMG GLE53 Dashboard Recall (21V057)

Recall 21V057 at a glance

What is wrong with the 2021 Mercedes-Benz AMG GLE53 in recall 21V057?

The dashboard surface may not be properly secured to the base material.

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Is it safe to drive a 2021 AMG GLE53 with recall 21V057?

NHTSA has not told owners to stop driving, but the risk is real: In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.

NHTSA describes the risk this way: In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the dashboard.

Which vehicles are included in recall 21V057?

Recall 21V057 covers 8 vehicles: 2021 Mercedes-Benz AMG GLE53.

NHTSA lists 8 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the AMG GLE53 dashboard recall?

Yes. MBUSA will notify owners, and dealers will replace the dashboard, free of charge.

MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.

When was recall 21V057 announced?

Mercedes-Benz USA, LLC reported recall 21V057 to NHTSA on February 5, 2021.

This recall was filed 69 months ago. If your AMG GLE53 was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my AMG GLE53 is part of recall 21V057?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 21V057 is open on your AMG GLE53, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021 AMG GLE53 vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should AMG GLE53 owners do about recall 21V057?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 21V057000 applies to your AMG GLE53.
2. Call a Mercedes-Benz dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Keep a simple log of any dashboard symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are AMG GLE53 owners reporting to NHTSA?

Owners have filed 16 complaints with NHTSA about these vehicles since 2020, 0 of them about the body, doors and seats.

Too few NHTSA complaints about the body, doors and seats have been filed since recall 21V057 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 16 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2021 Mercedes-Benz AMG GLE53: 16 complaints in total, 0 about the body, doors and seats

Can recall 21V057 make my AMG GLE53 a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

Body and latch defects on the 2021 Mercedes-Benz AMG GLE53 may seem minor until a door opens while driving or a seat will not lock. Problems that return after repair belong in your records.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 21V057