2023 Maserati MC20 Cielo Body Fastener Recall (23V570)

Recall 23V570 at a glance

What is wrong with the 2023 Maserati MC20 Cielo in recall 23V570?

The windshield frame stud sealant, which retains the stud connecting the windshield frame to the body, may not have been installed, which can reduce body structure performance and roof strength.

Maserati North America, Inc. (Maserati) is recalling certain 2023 MC20 Cielo vehicles. The windshield frame stud sealant, which retains the stud connecting the windshield frame to the body, may not have been installed, which can reduce body structure performance and roof strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 216, "Roof Crush Resistance" and 214, "Side Impact Protection."

Is it safe to drive a 2023 MC20 Cielo with recall 23V570?

NHTSA has not told owners to stop driving, but the risk is real: A body structure that does not perform as intended and a roof with insufficient strength may not adequately protect occupants in a crash, increasing the risk of injury.

NHTSA describes the risk this way: A body structure that does not perform as intended and a roof with insufficient strength may not adequately protect occupants in a crash, increasing the risk of injury.

There is no do-not-drive order on this campaign. If your MC20 Cielo shows warning lights or behaves differently in a way that involves the critical fasteners, have it checked before driving further.

Which vehicles are included in recall 23V570?

Recall 23V570 covers 59 vehicles: 2023 Maserati MC20 Cielo.

NHTSA lists 59 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the MC20 Cielo body fastener recall?

Yes. Dealers will inspect the windshield frame mounting stud and install sealant, as necessary, free of charge.

Dealers will inspect the windshield frame mounting stud and install sealant, as necessary, free of charge. Owner notification letters are expected to be mailed September 24, 2023. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 662.

When was recall 23V570 announced?

Maserati North America, Inc. reported recall 23V570 to NHTSA on August 10, 2023. NHTSA lists the owner letter date as September 24, 2023.

This recall was filed 38 months ago. If your MC20 Cielo was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my MC20 Cielo is part of recall 23V570?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V570 is open on your MC20 Cielo, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2023 MC20 Cielo vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should MC20 Cielo owners do about recall 23V570?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V570000 applies to your MC20 Cielo.
2. Call a Maserati dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any critical fasteners symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are MC20 Cielo owners reporting to NHTSA?

Too few NHTSA complaints about the body, doors and seats have been filed since recall 23V570 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database does not list owner complaints for these vehicles yet. That is common for new models and for recalls a manufacturer finds through its own testing.

Can recall 23V570 make my MC20 Cielo a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this critical fasteners recall means their MC20 Cielo qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

Door latch, seat and body structure defects can affect safety in a crash and everyday use. If the recall repair does not solve the problem, the repeat visit is part of your record.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2023 Maserati MC20 Cielo has needed other repairs for the same defect, those visits count toward a lemon law claim.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 23V570