2023-2024 Maserati Grecale Backup Camera Software Recall (25V098)
Maserati North America, Inc. · 27,354 vehicles · Reported February 17, 2025
Maserati North America, Inc. is recalling 27,354 2021-2024 Maserati Ghibli; 2024 Maserati Grancabrio; 2024 Maserati Granturismo; 2023-2024 Maserati Grecale; 2021-2024 Maserati Levante; 2022-2025 Maserati MC20; 2023-2025 Maserati MC20 Cielo; 2021-2024 Maserati Quattroporte vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. The fix is an over-the-air software update.
Recall 25V098 at a glance
| NHTSA campaign number | 25V098000 |
|---|---|
| Manufacturer recall number | 740 |
| Date reported to NHTSA | February 17, 2025 |
| Manufacturer | Maserati North America, Inc. |
| Vehicles | 2021-2024 Maserati Ghibli; 2024 Maserati Grancabrio; 2024 Maserati Granturismo; 2023-2024 Maserati Grecale; 2021-2024 Maserati Levante; 2022-2025 Maserati MC20; 2023-2025 Maserati MC20 Cielo; 2021-2024 Maserati Quattroporte |
| Units affected | 27,354 |
| Build dates | July 29, 2020 to January 24, 2024 |
| Component | Back Over Prevention > Software |
| Safety risk | A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. |
| Fix | Over-the-air software update |
What is wrong with the 2023-2024 Maserati Grecale in recall 25V098?
The radio software may prevent the rearview image from displaying.
Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale, 2023-2025 MC20 Cielo, 2024 Granturismo, GranCabrio, 2021-2024 Levante, Ghibli, Quattroporte, and 2022-2025 MC 20 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Is it safe to drive a 2023-2024 Grecale with recall 25V098?
NHTSA has not told owners to stop driving, but the risk is real: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
NHTSA describes the risk this way: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
There is no do-not-drive order on this campaign. If your Grecale shows warning lights or behaves differently in a way that involves the software, have it checked before driving further.
Which vehicles are included in recall 25V098?
Recall 25V098 covers 27,354 vehicles: 2021-2024 Maserati Ghibli; 2024 Maserati Grancabrio; 2024 Maserati Granturismo; 2023-2024 Maserati Grecale; 2021-2024 Maserati Levante; 2022-2025 Maserati MC20; 2023-2025 Maserati MC20 Cielo; 2021-2024 Maserati Quattroporte.
NHTSA lists 27,354 vehicles in this campaign, built July 29, 2020 to January 24, 2024. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2024 | Maserati | Ghibli |
| 2024 | Maserati | Grancabrio |
| 2024 | Maserati | Granturismo |
| 2023-2024 | Maserati | Grecale |
| 2021-2024 | Maserati | Levante |
| 2022-2025 | Maserati | MC20 |
| 2023-2025 | Maserati | MC20 Cielo |
| 2021-2024 | Maserati | Quattroporte |
What is the fix for the Grecale backup camera software recall?
Yes. The fix is an over-the-air software update.
The radio software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 10, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati's number for this recall is 740.
When was recall 25V098 announced?
Maserati North America, Inc. reported recall 25V098 to NHTSA on February 17, 2025. NHTSA lists the owner letter date as March 10, 2025.
| Date | What happened |
|---|---|
| July 29, 2020 | First affected vehicle built (per Maserati North America, Inc.'s filing). |
| January 24, 2024 | Last affected vehicle built. |
| February 17, 2025 | Maserati North America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 25V098000. |
| March 10, 2025 | Owner notification letters mailed (per NHTSA). |
This recall was filed 19 months ago, and vehicles were built over a span of 1274 days. If your Grecale was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Grecale is part of recall 25V098?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V098 is open on your Grecale, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 25V098000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Grecale owners do about recall 25V098?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 25V098000 applies to your Grecale.
- Call a Maserati dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any software symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Grecale owners reporting to NHTSA?
Owners have filed 18 complaints with NHTSA about these vehicles since 2020, 0 of them about the rearview camera.
Too few NHTSA complaints about the rearview camera have been filed since recall 25V098 was reported (0) to say whether the fix is holding.
NHTSA’s public complaint database lists 18 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Maserati Grecale: 10 complaints in total, 0 about the rearview camera
- 2021 Maserati Quattroporte: 3 complaints in total, 0 about the rearview camera
- 2024 Maserati Granturismo: 2 complaints in total, 0 about the rearview camera
- 2022 Maserati Levante: 1 complaints in total, 0 about the rearview camera
- 2023 Maserati Levante: 1 complaints in total, 0 about the rearview camera
- 2023 Maserati Quattroporte: 1 complaints in total, 0 about the rearview camera
- 2021 Maserati Ghibli: 0 complaints in total, 0 about the rearview camera
- 2021 Maserati Levante: 0 complaints in total, 0 about the rearview camera
Can recall 25V098 make my Grecale a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this software recall means their Grecale qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Rearview camera faults are frequently fixed with a software update, but owners report the screen going black again weeks later. If that happens with your 2023-2024 Maserati Grecale, each return visit should be documented.
Because the remedy is an over-the-air update, there may be no repair order unless you take the 2023-2024 Maserati Grecale in. If the symptom continues after the update, get it documented at the dealer so it counts.
Earlier campaigns on these vehicles involving the same component: 24V892000.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
A software update can count as a repair attempt, especially if you complained about the problem or the update keeps being repeated. I've seen dealers do the same software update five or six times with no fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Grecale been back to the dealer for this problem?
Call 877-536-6620Other Maserati Grecale recalls
Frequently asked questions about recall 25V098
Is the 25V098000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed March 10, 2025.
How do I know if my Grecale is part of recall 25V098000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Is it legal to drive with a blank backup camera?
Federal safety rules require new vehicles to have a working rearview image, which is why camera failures are recalled. Have it repaired, and use mirrors and extra care until then.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 25V098000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Maserati. Prior results do not guarantee a similar outcome.