2023 Maserati MC20 Cielo Windshield Fastener Recall (23V242)

Recall 23V242 at a glance

What is wrong with the 2023 Maserati MC20 Cielo in recall 23V242?

The windshield frame bonding may be insufficient and allow the frame to detach in a crash.

Maserati North America, Inc. (Maserati) is recalling certain 2023 MC20 Cielo vehicles. The windshield frame bonding may be insufficient and allow the frame to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Is it safe to drive a 2023 MC20 Cielo with recall 23V242?

NHTSA has not told owners to stop driving, but the risk is real: A detached windshield frame can increase the risk of injury in a crash.

NHTSA describes the risk this way: A detached windshield frame can increase the risk of injury in a crash.

There is no do-not-drive order on this campaign. If your MC20 Cielo shows warning lights or behaves differently in a way that involves the critical fasteners, have it checked before driving further.

Which vehicles are included in recall 23V242?

Recall 23V242 covers 11 vehicles: 2023 Maserati MC20 Cielo.

NHTSA lists 11 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the MC20 Cielo windshield fastener recall?

Yes. Dealers will reinstall the windshield frame and replace the windshield, free of charge.

Dealers will reinstall the windshield frame and replace the windshield, free of charge. Owner notification letters were mailed May 13, 2023. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 616.

When was recall 23V242 announced?

Maserati North America, Inc. reported recall 23V242 to NHTSA on April 5, 2023. NHTSA lists the owner letter date as May 13, 2023.

This recall was filed 42 months ago. If your MC20 Cielo was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my MC20 Cielo is part of recall 23V242?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V242 is open on your MC20 Cielo, it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V242000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should MC20 Cielo owners do about recall 23V242?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V242000 applies to your MC20 Cielo.
2. Book the recall appointment with any authorized Maserati dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Keep a simple log of any critical fasteners symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are MC20 Cielo owners reporting to NHTSA?

Too few NHTSA complaints about the lighting and visibility have been filed since recall 23V242 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database does not list owner complaints for these vehicles yet. That is common for new models and for recalls a manufacturer finds through its own testing.

Can recall 23V242 make my MC20 Cielo a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this critical fasteners recall means their MC20 Cielo qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

Lighting and visibility defects, such as headlights that fail, wipers that stop or mirrors that do not work, reduce your ability to see and be seen. They are often electrical, and they often come back.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 23V242