2021-2024 Lincoln Aviator Backup Camera Display Recall (24V368)
Ford Motor Company · 109,283 vehicles · Reported May 24, 2024
Ford Motor Company is recalling 109,283 2021-2024 Lincoln Aviator vehicles. The accessory protocol image module (APIM) can be affected by electromagnetic interference with a cell phone in the vehicle, causing the rearview camera image to flicker or become distorted. A flickering or distorted rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 24V368 at a glance
| NHTSA campaign number | 24V368000 |
|---|---|
| Manufacturer recall number | 24S35 |
| Date reported to NHTSA | May 24, 2024 |
| Manufacturer | Ford Motor Company |
| Vehicles | 2021-2024 Lincoln Aviator |
| Units affected | 109,283 |
| Build dates | October 19, 2018 to April 25, 2024 |
| Component | Back Over Prevention > Display Function |
| Safety risk | A flickering or distorted rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2021-2024 Lincoln Aviator in recall 24V368?
The accessory protocol image module (APIM) can be affected by electromagnetic interference with a cell phone in the vehicle, causing the rearview camera image to flicker or become distorted.
Ford Motor Company (Ford) is recalling certain 2020-2024 Lincoln Aviator vehicles. The accessory protocol image module (APIM) can be affected by electromagnetic interference with a cell phone in the vehicle, causing the rearview camera image to flicker or become distorted.
Is it safe to drive a 2021-2024 Aviator with recall 24V368?
NHTSA has not told owners to stop driving, but the risk is real: A flickering or distorted rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
NHTSA describes the risk this way: A flickering or distorted rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
There is no do-not-drive order on this campaign. If your Aviator shows warning lights or behaves differently in a way that involves the display function, have it checked before driving further.
Which vehicles are included in recall 24V368?
Recall 24V368 covers 109,283 vehicles: 2021-2024 Lincoln Aviator.
NHTSA lists 109,283 vehicles in this campaign, built October 19, 2018 to April 25, 2024. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2024 | Lincoln | Aviator |
What is the fix for the Aviator backup camera display recall?
Yes. Owners are advised not to use their cell phones while reversing until the remedy is completed.
Owners are advised not to use their cell phones while reversing until the remedy is completed. Dealers will install shielding on the accessory protocol image module (APIM), free of charge. Owner notification letters were mailed on October 23, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S35.
When was recall 24V368 announced?
Ford Motor Company reported recall 24V368 to NHTSA on May 24, 2024.
| Date | What happened |
|---|---|
| October 19, 2018 | First affected vehicle built (per Ford Motor Company's filing). |
| April 25, 2024 | Last affected vehicle built. |
| May 24, 2024 | Ford Motor Company filed the defect report with NHTSA; NHTSA assigned campaign 24V368000. |
| October 23, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 28 months ago, and vehicles were built over a span of 2015 days. If your Aviator was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Aviator is part of recall 24V368?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V368 is open on your Aviator, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021-2024 Aviator vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Aviator owners do about recall 24V368?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V368000 applies to your Aviator.
- Call a Lincoln dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Keep a simple log of any display function symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Aviator owners reporting to NHTSA?
Owners have filed 115 complaints with NHTSA about these vehicles since 2020, 8 of them about the rearview camera.
Since recall 24V368 was reported on May 24, 2024, owners have filed 5 complaints with NHTSA about the rearview camera on these vehicles. 1 of them (20%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the rearview camera and were received on or after May 24, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related rearview camera issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 115 owner complaints filed since 2020 for the vehicles in this recall, and 8 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2022 Lincoln Aviator: 45 complaints in total, 3 about the rearview camera
- 2021 Lincoln Aviator: 39 complaints in total, 2 about the rearview camera
- 2023 Lincoln Aviator: 24 complaints in total, 3 about the rearview camera
- 2024 Lincoln Aviator: 7 complaints in total, 0 about the rearview camera
Examples of what owners have reported to NHTSA (unverified excerpts):
The contact owns a 2023 Lincoln Aviator. The contact stated that while attempting to reverse, the rear-view camera displayed a glitching screen. The vehicle was serviced under the NHTSA Campaign Number: 23V022000 (BACK OVER PREVENTION) by the previous owner; however, the repair failed to fix the vehicle.
2023 Lincoln Aviator owner, TX, NHTSA complaint 11709130, filed January 6, 2026
The contact owns a 2023 Lincoln Aviator. The contact stated while reversing, the rear-view camera did not function as intended. The contact stated that the rear-view camera display flipped the image to the front of the vehicle. In addition, the rear-view camera system did not alert the contact. The contact's vehicle crashed into a trailer.
2023 Lincoln Aviator owner, AZ, NHTSA complaint 11733297, filed April 23, 2026
The contact owns a 2023 Lincoln Aviator. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the back over prevention system remained activated showing the rearview of the vehicle.
2023 Lincoln Aviator owner, IN, NHTSA complaint 11577938, filed March 18, 2024
Can recall 24V368 make my Aviator a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 24V368000 does not automatically make your Aviator a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
Rearview camera faults are frequently fixed with a software update, but owners report the screen going black again weeks later. If that happens with your 2021-2024 Lincoln Aviator, each return visit should be documented.
This is not the first recall for this problem. When a manufacturer has to recall the same display function again, that suggests the earlier fix did not work. If your 2021-2024 Lincoln Aviator has had this repair more than once, keep every repair order.
Earlier campaigns on these vehicles involving the same component: 21V223000.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Aviator been back to the dealer for this problem?
Call 877-536-6620Other Lincoln Aviator recalls
Frequently asked questions about recall 24V368
Did the recall 24V368 fix work?
Since recall 24V368 was reported on May 24, 2024, owners have filed 5 complaints with NHTSA about the rearview camera on these vehicles. 1 of them (20%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
Is the 24V368000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Aviator is part of recall 24V368000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Is it legal to drive with a blank backup camera?
Federal safety rules require new vehicles to have a working rearview image, which is why camera failures are recalled. Have it repaired, and use mirrors and extra care until then.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V368000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Lincoln. Prior results do not guarantee a similar outcome.