NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 5 complaints against the 2024 Lincoln Aviator. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2024 Lincoln Aviator complaints directly on the NHTSA complaint database.
The 2024 Lincoln Aviator has generated 10 NHTSA complaints and has 6 active recalls. If your 2024 Lincoln Aviator has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Lincoln pays all attorney fees when we prevail. You pay nothing.
The 2024 Lincoln Aviator has generated 4 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Problem: 2024 Lincoln Aviator has electronic door release switches on all four doors (both front and rear). If an emergency occurs and: •The driver’s or passenger’s window is up, •The doors are locked, •The vehicle’s power (battery) is disabled (e.g., due to a crash, electrical failure, or flooding), •The child safety lock is engaged, •A child or disabled/injured person cannot operate the electronic switch, — then occupants may be trapped inside the vehicle with NO mechanical way to open the doors from inside. This is a life-threatening design flaw. In the event of a fire, submersion, or crash that disables power, there is no manual override to unlatch the doors. This violates FMVSS No. 206, which requires that door latches be operable without the use of tools or alternate power. The 2024 Lincoln Aviator lacks this critical safety feature. I am requesting a formal investigation and recall to mandate mechanical door release mechanisms in all affected vehicles.” (NHTSA Complaint #11663950)
The 2024 Lincoln Aviator has generated 2 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “In addition to the recall for the C-pillar appliques and window division bars (NHTSA ID Number: 25V407000), the chrome trim piece directly below the window also suffers from insufficient adhesive bonding. See the photo below. It came lose while driving at high speed.” (NHTSA Complaint #11700095)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Lincoln Aviator include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 2 NHTSA complaints have been filed for this category. Owner reports include: “I have a 2024 Lincoln Aviator, the vehicle experiences a delay in getting the AC/heat to come on every time the vehicle is started, you have to turn the vehicle off and then restart it for the heat to work, the AC has had freon added to it twice since purchase, and the AC still does not work. Dealer is saying they need to replace the AC compressor and because the warranty has expired they will not cover it. The vehicle was purchased brand new in July 2023 and the signed contract says that it has a 4 year / 50,000 mile warranty, I have 28,000 miles on the vehicle and the model year is a 2024 so I dont understand how they are saying the warranty has expired, also this is a recurring issue with this particular model, I have had the vehicle in the shop numerous times for the heat and AC issue and each time I get the vehicle back the heat works for a day or two then goes back to the same issue of the heat not working. This is a huge safety concern because in the winter, having no heat means no defroster which makes the vehicle unsafe to drive.” (NHTSA Complaint #11617802)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Lincoln Aviator include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 2 NHTSA complaints have been filed for this category. Owner reports include: “There is a loud buzzing noise coming from under the dash or center console. The dealership disconnected the battery prior and made the noise go away. So that’s what they did and now they say it’s a non issue cause the noise went away. I have a video demonstrating the issue with the switch. I’m afraid of an issue of fire. It’s been to the dealership twice now, for this issue.” (NHTSA Complaint #11585125)
The following 6 recalls have been issued for the 2024 Lincoln Aviator by the NHTSA or Lincoln. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Defect: See NHTSA database for details.
Risk: A flickering or distorted rearview camera image can reduce the driver’s rear visibility, increasing the risk of a crash.
Remedy: Owners are advised not to use their cell phones while reversing until the remedy is completed. Dealers will install shielding on the accessory protocol image module (APIM), free of charge. Owner notification letters were mailed on October 23, 2024. Owners may contact Ford customer service at 1-86
Component: EQUIPMENT:OTHER:LABELS
Defect: See NHTSA database for details.
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford’s number for this recall is 24C39.
Component: SEATS:MID/REAR ASSEMBLY
Defect: See NHTSA database for details.
Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Remedy: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 25S67.
Component: STRUCTURE:BODY
Defect: See NHTSA database for details.
Risk: Detached trim may cause a road hazard and increase the risk of a crash.
Remedy: Dealers will repair or replace C-pillar appliques and window division bars, free of charge. Owner notification letters were mailed September 29, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford’s number for this recall is 25S66.
Component: TRAILER HITCHES
Defect: See NHTSA database for details.
Risk: While towing a trailer, loose trailer hitch bolts can cause a loss of vehicle handling and control, or cause the trailer to detach. Either of these conditions can increase the risk of a crash.
Remedy: Dealers will inspect and tighten the trailer hitch bolts, or replace them as necessary, free of charge. Owner notification letters were mailed October 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 25SA3. Vehicle Identification Numbers (VINs) i
Component: BACK OVER PREVENTION:SOFTWARE
Defect: See NHTSA database for details.
Risk: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: The remedy is currently under development. Interim letters, notifying owners of the safety risk, are expected to be mailed April 17, 2026. Additional letters will be sent once the final remedy is available, anticipated second quarter of 2026. Owners may contact Ford customer service at 1-866-436-733
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2024 Lincoln Aviator:
Once the presumption is triggered, the burden shifts to Lincoln to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Lincoln must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2024 Lincoln Aviator qualifies as a lemon under California law, Lincoln may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Lincoln a reasonable opportunity to fix the defect. Visit different authorized Lincoln dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Lincoln pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Lincoln a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Lincoln is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2024 Lincoln Aviator has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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