2021-2024 Jeep Wrangler Defroster Recall (24V111)
Chrysler (FCA US, LLC) · 199,143 vehicles · Reported February 15, 2024
Chrysler (FCA US, LLC) is recalling 199,143 2022-2024 Jeep Grand Cherokee; 2021-2024 Jeep Wrangler vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems." An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash. Dealers will make the repair free of charge.
Recall 24V111 at a glance
| NHTSA campaign number | 24V111000 |
|---|---|
| Manufacturer recall number | 04B |
| Date reported to NHTSA | February 15, 2024 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Vehicles | 2022-2024 Jeep Grand Cherokee; 2021-2024 Jeep Wrangler |
| Units affected | 199,143 |
| Component | Visibility > Defroster / Defogger / Hvac System |
| Safety risk | An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2021-2024 Jeep Wrangler in recall 24V111?
A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative.
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Is it safe to drive a 2021-2024 Wrangler with recall 24V111?
NHTSA has not told owners to stop driving, but the risk is real: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
NHTSA describes the risk this way: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the defroster and defogger and hvac system.
Which vehicles are included in recall 24V111?
Recall 24V111 covers 199,143 vehicles: 2022-2024 Jeep Grand Cherokee; 2021-2024 Jeep Wrangler.
NHTSA lists 199,143 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2022-2024 | Jeep | Grand Cherokee |
| 2021-2024 | Jeep | Wrangler |
What is the fix for the Wrangler defroster recall?
Yes. Dealers will update the HCP software, free of charge.
Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
When was recall 24V111 announced?
Chrysler (FCA US, LLC) reported recall 24V111 to NHTSA on February 15, 2024. NHTSA lists the owner letter date as February 29, 2024.
| Date | What happened |
|---|---|
| February 15, 2024 | Chrysler (FCA US, LLC) filed the defect report with NHTSA; NHTSA assigned campaign 24V111000. |
| February 29, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 31 months ago. If your Wrangler was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Wrangler is part of recall 24V111?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V111 is open on your Wrangler, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 24V111000 is open on your Wrangler, it will be listed there, along with Jeep recall number 04B. You can also ask any Jeep dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should Wrangler owners do about recall 24V111?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V111000 applies to your Wrangler.
- Call a Jeep dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any defroster and defogger and hvac system symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Wrangler owners reporting to NHTSA?
Owners have filed 3,321 complaints with NHTSA about these vehicles since 2020, 48 of them about the lighting and visibility.
Since recall 24V111 was reported on February 15, 2024, owners have filed 35 complaints with NHTSA about the lighting and visibility on these vehicles. 7 of them (20%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the lighting and visibility and were received on or after February 15, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related lighting and visibility issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 3,321 owner complaints filed since 2020 for the vehicles in this recall, and 48 of them involve the lighting and visibility. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2021 Jeep Wrangler: 940 complaints in total, 9 about the lighting and visibility
- 2024 Jeep Wrangler: 728 complaints in total, 4 about the lighting and visibility
- 2022 Jeep Wrangler: 397 complaints in total, 7 about the lighting and visibility
- 2023 Jeep Grand Cherokee: 388 complaints in total, 8 about the lighting and visibility
- 2023 Jeep Wrangler: 365 complaints in total, 3 about the lighting and visibility
- 2022 Jeep Grand Cherokee: 261 complaints in total, 1 about the lighting and visibility
- 2024 Jeep Grand Cherokee: 242 complaints in total, 16 about the lighting and visibility
Examples of what owners have reported to NHTSA (unverified excerpts):
While my wife was driving at night at 70mph, the left light selector knob near your left knee was set from the usual "Auto" position to the "0" position.
2022 Jeep Grand Cherokee owner, VA, NHTSA complaint 11552519, filed October 29, 2023
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that the brake pedal failed to keep the vehicle stopped while at a stop light or stop sign, allowing the vehicle to continue to roll forward. The contact stated that the taillights failed to illuminate until manually turned on. The failure occurred intermittently.
2024 Jeep Grand Cherokee owner, TX, NHTSA complaint 11642447, filed February 13, 2025
The rear turn signal on the 2024 Jeep Grand Cherokee is very small. Following vehicles seem to have difficulty in seeing a signaled turn. This condition is exacerbated when driving into the sun.
2024 Jeep Grand Cherokee owner, MI, NHTSA complaint 11670683, filed July 2, 2025
Can recall 24V111 make my Wrangler a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
Lighting and visibility defects, such as headlights that fail, wipers that stop or mirrors that do not work, reduce your ability to see and be seen. They are often electrical, and they often come back.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Wrangler been back to the dealer for this problem?
Call 877-536-6620Other Jeep Wrangler recalls
Frequently asked questions about recall 24V111
Did the recall 24V111 fix work?
Since recall 24V111 was reported on February 15, 2024, owners have filed 35 complaints with NHTSA about the lighting and visibility on these vehicles. 7 of them (20%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed February 29, 2024.
Is the 24V111000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Wrangler is part of recall 24V111000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V111000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Jeep. Prior results do not guarantee a similar outcome.