Lemon Law Analysis

2024 Jeep Grand Cherokee

NHTSA Complaints · Active Recalls · California Lemon Law Data

✓ Reviewed by Jacob Shayesteh, Esq. · Updated June 2026
192
NHTSA Complaints
13
Active Recalls
2-4
Avg. Repair Attempts

The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.

As of June 2026, the NHTSA has logged 192 complaints against the 2024 Jeep Grand Cherokee. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2024 Jeep Grand Cherokee complaints directly on the NHTSA complaint database.

The 2024 Jeep Grand Cherokee has generated 459 NHTSA complaints and has 13 active recalls. If your 2024 Jeep Grand Cherokee has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Jeep pays all attorney fees when we prevail. You pay nothing.

Electrical System,Engine

High Claim VolumeSong-Beverly Strength: Very Strong

Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2024 Jeep Grand Cherokee have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 59 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “I am the owner of a 2024 Jeep Grand Cherokee 4xe which is currently subject to two urgent safety recalls: Recall 68C (NHTSA 25V-741) regarding a high-voltage battery fire risk, and Recall 95B (NHTSA 25V-766) regarding engine sand contamination. On March 13, 2026, I attempted to have these recalls addressed at an authorized dealership (Brooksville Jeep). I reported two specific safety symptoms: Abnormal loud engine noise during acceleration and shifting, which is a documented warning sign of catastrophic engine failure under Recall 95B. Significant electric range depletion (a 10% drop from 32 miles to 29 miles), indicating potential battery cell instability under Recall 68C. Despite these reported safety symptoms and the official “Park Outside / Do Not Charge” advisory, the dealership and the manufacturer’s recall department refused to provide a loaner or rental vehicle. They instead placed me on a “waitlist” and instructed me to continue driving the vehicle. By refusing to provide a safe, non-defective loaner vehicle while remedies are “under development,” the manufacturer is forcing me to operate a vehicle that is a documented fire and stalling hazard. This puts my safety, the safety of my passengers, and my property at risk of a thermal event or a sudden loss of propulsion on public roads” (NHTSA Complaint #11724032)

Electrical System

High Claim VolumeSong-Beverly Strength: Strong

Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2024 Jeep Grand Cherokee include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 50 NHTSA complaints have been filed for this category. Owner reports include: “My Jeep does not charge when plugged in. I’ve had it at the dealership 6 times in the past 2 years and they are unable to fix this. There is a current recall. I am advised to not charge the vehicle, don’t park near structures, don’t park near other cars. I have no street parking in the village of Fairport during winter. I’m a teacher at an elementary school and there’s no where to park away from other cars. I took my Jeep to the dealership after Stellantis approved rental reimbursement until a fix for the recall was developed. Rental reimbursement approval is in 30 day increments. I submitted my receipt to Stellantis for reimbursement as instructed. It’s been over a month and I have no reimbursement check. I’m am not out over $2000. waiting for my preapproved rental reimbursement. I turned my rental in and picked up my jeep from the dealership for fear of never being reimbursed for the rental. I am now driving an unsafe vehicle that is being parked next to my home and near cars and busses at school wear I teach. I have email records of all communication with Stellantis/Jeep US customer Care.” (NHTSA Complaint #11712698)

Engine

High Claim VolumeSong-Beverly Strength: Moderate

Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2024 Jeep Grand Cherokee have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 34 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had experienced a premature loss of battery charge while driving in electric mode. Additionally, the vehicle hesitated while depressing the accelerator pedal. The TPMS warning light was illuminated. The vehicle was taken to the dealer for the recall repair; however, the part to do the recall repair was on backorder. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact that there was partial vehicle rental assistance pending approval. The failure mileage was approximately 3,000.” (NHTSA Complaint #11724955)

Exterior Lighting

High Claim VolumeSong-Beverly Strength: Moderate

The 2024 Jeep Grand Cherokee has generated 26 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The rear turn signal on the 2024 Jeep Grand Cherokee is very small. Following vehicles seem to have difficulty in seeing a signaled turn. This condition is exacerbated when driving into the sun. On several occasions, when attempting a left-hand turn and stopped for oncoming traffic, following vehicles have had to brake hard to avoid a rear end collision. This puts the occupants of both vehicles at risk for injury. It is unknown if this condition has been reported to the manufacturer. Because it is a design issue it is unlikely to be resolved by a dealer. The turn signal indicator in the instrument panel was functioning and a visual conformation of the functioning turn signal was made after the incident.” (NHTSA Complaint #11670683)

Other Systems

High Claim VolumeSong-Beverly Strength: Moderate

The 2024 Jeep Grand Cherokee has generated 21 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “My vehicle has an open safety recall (NHTSA Recall 25V-766 / FCA campaign 78C) stating the engine may be contaminated with sand from the casting process, which can cause catastrophic engine failure, fire, or sudden loss of propulsion. The recall has been active since November 2025 and the manufacturer states parts are unavailable, so the defect cannot currently be repaired.” (NHTSA Complaint #11724616)

Active NHTSA Recalls — 2024 Jeep Grand Cherokee

The following 13 recalls have been issued for the 2024 Jeep Grand Cherokee by the NHTSA or Jeep. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.

Recall 24V111000

Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Defect: See NHTSA database for details.

Risk: An inoperative windshield defrosting and defogging system may decrease the driver’s visibility, increasing the risk of a crash.

Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is 04B.

Recall 24V130000

Component: EXTERIOR LIGHTING:HEADLIGHTS

Defect: See NHTSA database for details.

Risk: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA’s number for this recall is 12B.

Recall 24V131000

Component: STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM

Defect: See NHTSA database for details.

Risk: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA’s number for this recall is 07B.

Recall 24V289000

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect: See NHTSA database for details.

Risk: A rearview camera image that does not display decreases the driver’s visibility, increasing the risk of injury or crash.

Remedy: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 40B.

Recall 24V346000

Component: AIR BAGS:FRONTAL

Defect: See NHTSA database for details.

Risk: Front air bags that do not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 41B.

Recall 24V586000

Component: CHILD SEAT:VEHICLE TETHER ANCHOR

Defect: See NHTSA database for details.

Risk: A child that is not properly restrained during a crash can have an increased risk of injury.

Remedy: Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA’s number for this recall is 85B.

Recall 24V872000

Component: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Defect: See NHTSA database for details.

Risk: Driving without knowing the vehicle’s actual speed increases the risk of a crash.

Remedy: Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA’s number for this recall is B8B.

Recall 24V897000

Component: AIR BAGS:SIDE/WINDOW

Defect: See NHTSA database for details.

Risk: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA’s number for this recall is B3B.

California Lemon Law — Song-Beverly Act

California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.

Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2024 Jeep Grand Cherokee:

  • 4+ repair attempts for the same non-safety defect without resolution
  • 2+ repair attempts for a defect likely to cause death or serious bodily injury
  • 30+ calendar days out of service for warranty repairs (cumulative, not consecutive)

Once the presumption is triggered, the burden shifts to Jeep to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Jeep must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.

What You Can Recover

If your 2024 Jeep Grand Cherokee qualifies as a lemon under California law, Jeep may be legally required to:

  • Repurchase your vehicle — Full refund of your down payment, all monthly payments, registration fees, and incidental costs (towing, rentals), minus a mileage offset for miles driven before the first repair attempt
  • Replace your vehicle — Provide a new, comparable vehicle at no cost to you
  • Pay your attorney’s fees — Under § 1794(d), Jeep pays all legal fees if you prevail
  • Civil penalty up to 2x damages — If Jeep willfully violated the Act, courts may award double the actual damages

Steps to Protect Your 2024 Jeep Grand Cherokee Claim

Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.

Step 2: Keep returning for repairs. You must give Jeep a reasonable opportunity to fix the defect. Visit different authorized Jeep dealers if needed and ask for written documentation of each visit.

Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Jeep pays your fees if you win.

Step 4: Send a demand letter. Your attorney will send Jeep a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.

2024 Jeep Grand Cherokee Lemon Law Questions

How many repair attempts qualify my 2024 Jeep Grand Cherokee as a lemon?

Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.

Does Jeep pay my attorney fees?

Yes. Under Cal. Civ. Code § 1794(d), Jeep is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.

Can I file a lemon law claim without an active recall?

Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.

What is the time limit to file a lemon law claim for my 2024 Jeep Grand Cherokee?

California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.

Think Your 2024 Grand Cherokee Qualifies?

Get a free case evaluation. Jeep pays our fees if you win — you pay nothing upfront.

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